JSON twin: https://www.healthaidb.com/software/superdial.json
SuperDial
https://www.superdial.com/superdial
SuperDial is a voice AI platform that automates high-volume outbound payer and provider phone calls for revenue cycle management tasks (eligibility, prior auth, claim follow-up, credentialing).
SuperDial provides HIPAA- and SOC2-compliant AI voice agents that place, navigate, and complete outbound calls to payers and providers, log structured results to EHR/RCM/PMS systems, and offer human fallback for unresolved calls. Features include customizable call scripts, API/CSV/portal call triggers, EHR/PMS integrations, and analytics for RCM teams.
yes
2021
P1589
2025-09-07
commercial, proprietary
Contact vendor for pricing; demo and integrations discussed during sales process.
enterprise_quote
2023
product
1.0
{
"company_name": "SuperDial",
"company_url": "https://www.superdial.com",
"company_offices": [
"United States"
],
"company_founding": "2021",
"product_url": "https://www.superdial.com/superdial",
"categories": [
"administrative",
"revenue cycle management",
"insurance verification",
"prior authorization",
"claims follow-up",
"voice AI",
"EHR integration"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.superdial.com",
"https://www.superdial.com/superdial",
"https://www.superdial.com/about-us",
"https://www.superdial.com/privacy",
"https://elion.health/products/superdial",
"https://www.crunchbase.com/organization/superdial",
"https://www.signalfire.com/blog/signalfire-backs-superdial-to-tackle-healthcares-admin-bottleneck",
"https://www.fiercehealthcare.com/ai-and-machine-learning/voice-ai-company-superdial-picks-15m-series-automate-insurance-calls",
"https://www.beckershospitalreview.com/healthcare-information-technology/ai/superdial-raises-15m-to-scale-healthcare-ai-platform/"
],
"summary": "SuperDial is a voice AI platform that automates high-volume outbound payer and provider phone calls for revenue cycle management tasks (eligibility, prior auth, claim follow-up, credentialing).",
"description": "SuperDial provides HIPAA- and SOC2-compliant AI voice agents that place, navigate, and complete outbound calls to payers and providers, log structured results to EHR/RCM/PMS systems, and offer human fallback for unresolved calls. Features include customizable call scripts, API/CSV/portal call triggers, EHR/PMS integrations, and analytics for RCM teams.",
"target_users": [
"revenue cycle teams",
"billing teams",
"medical practice administrators",
"dental practice administrators",
"MSO/DSO operators",
"health system admins",
"medical billers",
"credentialing teams"
],
"specialties": [
"revenue cycle management",
"dental",
"ambulatory care",
"hospital/health system",
"provider credentialing",
"medical billing"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; demo and integrations discussed during sales process.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser)"
],
"features": [
"Automated outbound payer/provider voice calls",
"Insurance eligibility & verification",
"Prior authorization automation",
"Claim status follow-up and denial resolution",
"Provider data attestation (credentials, panel status)",
"Credentialing & enrollment inquiries",
"Customizable call scripting/templates",
"Human fallback team for unresolved calls",
"Bulk call orchestration (API/CSV/portal)",
"Real-time logging of call results to EHR/RCM",
"Webhook/API results delivery",
"Call result CSV export",
"Scheduling/appointment calls (SuperSchedule)",
"Retry sequencing and custom payer logic",
"Portal for script building and result review"
],
"optional_modules": [
"SuperSchedule (dental appointment scheduling)",
"Provider data module",
"Credentialing & enrollment module",
"Human-in-the-loop fallback service"
],
"integrations": [
"Epic",
"athenahealth",
"eClinicalWorks",
"Dentrix Ascend",
"AdvancedMD (Advanced)",
"CareStack",
"DrChrono",
"Healthie",
"Denticon",
"OpenDental",
"PMS/EHR systems (generic)",
"RCM systems (generic)"
],
"data_standards": [
"HL7 v2 (implied EHR integrations)"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2"
],
"certifications": [],
"security_features": [
"Encryption (in transit & at rest)",
"Role-based access control (RBAC)",
"SSO/SAML (implied)",
"Audit logging",
"Webhooks with authenticated callbacks"
],
"privacy_features": [
"Business Associate Agreement (BAA) available (implied)",
"Consent-aware workflows (implied)",
"Data minimization (implied)"
],
"data_residency": "",
"customers": [
"DietitianLive",
"Berry Street",
"West Coast Dental",
"InsideDesk",
"Apex Reimbursement",
"Enter Health",
"Jackson Family Dentistry",
"Mentaya",
"CBS Medical Billing",
"TrueRCM",
"Orderly Health",
"Complete Specialty Solutions",
"Wellnite",
"Cair Health",
"Flatirons PM",
"Nexus Dental Systems",
"Medical Billing Wholesalers",
"Pearl Street Dental Partners"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email (sales@thesuperbill.com)",
"customer portal",
"sales/consultation form",
"human fallback support team"
],
"training_options": [
"documentation (developer docs/API)",
"onboarding consultation / live online walkthrough",
"portal templates and configurable scripts"
],
"release_year": "2023",
"integration_partners": [
"API / Webhook integrations",
"EHR / RCM system integrations (unnamed)",
"Custom CSV / portal data upload"
],
"id": "P1589",
"slug": "superdial",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/superdial.json"
}
}