JSON twin: https://www.healthaidb.com/software/square.json
Square
https://squareup.com/us/en/appointments
Square is a payments and point-of-sale platform that provides PCI-compliant payment processing, appointment scheduling, invoicing, and practice management tools tailored for healthcare practices.
Square offers a suite of commercial POS and payments products for healthcare practices including Square Point of Sale, Square Terminal, Virtual Terminal, Square Appointments, Invoices and related staff/payroll and banking tools. Key capabilities include in-person and remote payments (including HSA/FSA), appointment management, invoicing, reporting, hardware (readers/terminals), and integrations with EMR/practice-management apps; Square states its services are HIPAA-compatible for payment workflows.
yes
2009
Hosted in Square/Block-managed cloud with region selection for multiple countries (US and other regional sites); no EU-only hosting guarantee documented
P1561
2025-09-07
commercial / proprietary
Core Square POS and Appointments apps are free to start; in-person card processing fee advertised 2.6% + $0.15 per transaction (US example); other services (Payroll, advanced features, hardware) are paid or add-on; contact vendor for custom/enterprise pricing.
freemium
2014
product
1.0
{
"company_name": "Square",
"company_url": "https://squareup.com",
"company_offices": [
"United States",
"Canada",
"United Kingdom",
"Japan",
"Australia",
"Ireland",
"Germany",
"France",
"Netherlands"
],
"company_founding": "2009",
"product_url": "https://squareup.com/us/en/appointments",
"categories": [
"administrative",
"scheduling",
"payments",
"patient-facing",
"practice management"
],
"market_segment": [
"smb",
"enterprise",
"consumer"
],
"links": [
"https://squareup.com/us/en/appointments",
"https://squareup.com/us/en/industry/healthcare",
"https://squareup.com/us/en/appointments/integrations",
"https://squareup.com/us/en/appointments/pricing",
"https://squareup.com/us/en/appointments/faq",
"https://developer.squareup.com",
"https://careers.squareup.com/us/en/locations",
"https://www.g2.com/products/square-appointments/reviews",
"https://www.capterra.com/p/145212/Square-Appointments/",
"https://squareup.com/us/en/legal/general/privacy"
],
"summary": "Square is a payments and point-of-sale platform that provides PCI-compliant payment processing, appointment scheduling, invoicing, and practice management tools tailored for healthcare practices.",
"description": "Square offers a suite of commercial POS and payments products for healthcare practices including Square Point of Sale, Square Terminal, Virtual Terminal, Square Appointments, Invoices and related staff/payroll and banking tools. Key capabilities include in-person and remote payments (including HSA/FSA), appointment management, invoicing, reporting, hardware (readers/terminals), and integrations with EMR/practice-management apps; Square states its services are HIPAA-compatible for payment workflows.",
"target_users": [
"clinicians",
"front-desk staff",
"practice managers",
"billing staff",
"administrators",
"patients"
],
"specialties": [
"dental",
"optometry",
"dermatology",
"health clinics",
"med spa",
"general practice"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Ireland",
"France",
"Spain",
"Japan"
],
"languages_supported": [
"English",
"Spanish",
"French",
"Japanese"
],
"pricing_model": "freemium",
"pricing_details": "Core Square POS and Appointments apps are free to start; in-person card processing fee advertised 2.6% + $0.15 per transaction (US example); other services (Payroll, advanced features, hardware) are paid or add-on; contact vendor for custom/enterprise pricing.",
"license": "commercial / proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Online booking site",
"Unlimited staff calendars and scheduling",
"Service and resource assignment (rooms/stations)",
"Class and recurring bookings",
"Automated email and SMS reminders",
"No-show protection with card on file and cancellation fees",
"Waitlist management",
"Customer profiles with transaction history and files",
"Integrated payments (in-person and online)",
"Prepaid packages and gift card support",
"Google Calendar sync",
"Appointment forms and document collection",
"Reporting and analytics (future bookings, service cost tracking)",
"Multi-location and multi-staff support",
"AI assistant for appointment messaging",
"Webhooks and developer Bookings API"
],
"optional_modules": [
"Square Loyalty",
"Square Marketing (email/SMS campaigns)",
"Square Payroll",
"Square Banking",
"Square Invoices",
"Advanced staff/shift management",
"Premium support / implementation services",
"Hardware (Terminal, Register, Handheld) integration"
],
"integrations": [
"Google Calendar",
"Square Payments / Square POS",
"Square Register",
"Square Terminal",
"Square Handheld",
"Square Online",
"Square Messages",
"Square Loyalty",
"Cash App / Afterpay",
"Social platforms (book from social pages)",
"Third-party apps via Bookings API and webhooks"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA (Business Associate Agreement available)",
"PCI DSS",
"GDPR"
],
"certifications": [
"PCI DSS"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access controls (staff permissions)",
"Single sign-on (SSO) / SAML support",
"Two-factor authentication (2FA)",
"Audit logging"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Customer data controls and privacy notice",
"Consent and cookie management"
],
"data_residency": "Hosted in Square/Block-managed cloud with region selection for multiple countries (US and other regional sites); no EU-only hosting guarantee documented",
"customers": [
"Dandies Barber",
"Barber Barber",
"Black Cat Barber Company",
"Wicks Barbershop",
"The Beautiful Co. Hair & Lashes",
"Skin Future",
"Love, Dunette (salon)"
],
"user_reviews": [
"Allows our customers to book appointments with us directly and keeps a client database — very reliable and easy to use.",
"Gives clients the ability to make appointments without having to make a phone call; no back and forth about availability.",
"Easy to set up and use; online setup was simple and services setup was straightforward.",
"Doesn't scare clients away — it books them. Great for independent stylists and small salons.",
"Built-in payment processing is convenient — I can take payments and manage appointments in one place.",
"Automated reminders and calendar sync saved time and reduced no-shows for my small business."
],
"ratings": [
"Capterra: 4.5/5 (approx. aggregated rating)",
"G2: 4.3/5 (approx. aggregated rating)",
"Apple App Store: 4.9/5 (user rating)",
"Google Play Store: 4.2/5 (user rating)",
"TrustRadius: 8/10 (approx. score)"
],
"support_channels": [
"email",
"phone",
"chat",
"community",
"ticketing"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"help_center_articles",
"video_tutorials"
],
"release_year": "2014",
"integration_partners": [
"Square POS",
"Square Payments",
"Square Payroll",
"Google Calendar",
"Facebook/Instagram (Bookings integration)",
"Google (Business Profile / search bookings)",
"Mailchimp",
"QuickBooks",
"Xero",
"Wix",
"WooCommerce",
"Zapier",
"Calendly (via integrations)",
"Zoom (via calendar/meeting links)",
"Squarespace",
"Shopify (via connectors)",
"Stripe (where applicable via Square ecosystem adapters)"
],
"id": "P1561",
"slug": "square",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/square.json"
}
}