Spruce Health
JSON twin: https://www.healthaidb.com/software/spruce-health.json
Company Name
Spruce Health
Product URL
https://sprucehealth.com
Company URL
https://sprucehealth.com
Categories
Summary
Spruce Health is a HIPAA-compliant communication platform designed to streamline interactions between healthcare providers and patients through secure messaging, video calls, and integrated workflows.
Description
Spruce Health offers a comprehensive suite of tools for healthcare professionals and patients, including secure messaging, video consultations, team collaboration features, and automated patient communication, all aimed at enhancing efficiency and patient engagement outside the traditional exam room.
Api Available
yes
Certifications
- HITRUST CSF Certified
- SOC 2 Type II
- ISO 27001
Company Founding
2013
Company Offices
Compliance
- HIPAA
- HITRUST CSF
- SOC 2 Type II
- ISO 27001
- GDPR
- HITECH
- SOC 2
Customers
- Jonathan Feistmann MD, NYC Retina
- Kaela Thurman NP, Hometown Health Center
- Holly Spotts, Psychologist, Full Cup Wellness
- Carmen Mellone, Director of Admin Ops, Life Insight
- Dr. Kira Stein, MD, APC, Clinical Psychiatrist
Data Residency
US-only
Data Standards
- FHIR
- HL7 v2
- DICOM
- SNOMED
- ICD-10
Deployment Model
Features
- Secure messaging
- Phone system with 2-way SMS and voicemail transcription
- Video visits
- E-fax
- Team messaging
- Notes
- Clinical questionnaires
- Digital payments
- Workflow automation
- Team collaboration
- Referrals
- Internal notes
- Team inbox
- Paging
- Assignment
- Phone trees
- Call routing
- Multiple lines
Id
SW2293
Integration Partners
- EHRs like Simple Practice
Integrations
- athenahealth
- Keragon
- Akute Health
Languages Supported
Last Updated
2025-10-11
License
Commercial
Market Segment
Optional Modules
- Spruce API
- Spruce CSV Data Export
Os Platforms
- Web
- iOS
- Android
- Windows
- macOS
- Linux
Pricing Details
Contact vendor for pricing information.
Pricing Model
Subscription
Privacy Features
- BAA available
- Consent management
- Anonymization
- Data minimization
Product Code
SW2293
Product Name
Spruce Health
Ratings
- 4.7 out of 5 on G2
- 5 stars on Apple App Store with 40.5k reviews
- 5 stars on Google Play Store with 9.43k reviews
Regions Available
Related Urls
Release Year
2013
Security Features
- Encryption
- RBAC
- SSO/SAML
- Audit logs
- 2FA
- DLP
- Full disk encryption
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Latest two versions of Edge, Chrome, or Firefox; Safari 18 or later; Windows 11; macOS 14.3 or later; iOS and Android devices with the latest major releases
Target Users
- Clinicians
- Nurses
- Patients
- Admins
- Payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- Spruce Health has been a game-changer for my role as the Operations Manager of a small psychiatry practice. The onboarding process was smooth and straightforward, thanks to the excellent support from the Spruce team. The platform’s features have significantly streamlined our workflow, making it easier to manage tasks efficiently.
- I found the registration process so easy - I was up and running and making my first test phone call within minutes.
- I really like the Spruce platform and the fact that it has a HIPAA option for direct messaging in addition to sending SMS messages. I also really love that I can call from my personal cell phone and have my phone number masked with the number of my office. It makes it convenient and easy to use anywhere. I also really like the internal notes feature for each person.
- Spruce helps me keep my faxing, messaging, phone calls and marketing all-in-one. The staff are fantastic and helped me get my fax number from another platform. I love that my clients get to choose what works best for them; integrate the messages in their texts or separate it into the private app. From day one I was up and running with my phone. I use it every day.
- Spruce is a great match for my team of therapists and our virtual assistant. I love that we can 'tag' our VA privately in messages when we are ready to hand off a client to her scheduling or billing abilities. And being able to assign message threads to a specific clinician or caseload keeps the feed from clogging up and distracting everyone unnecessarily. It's also been easy to add or delete users as my team changes and grows.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "Spruce Health",
"company_name": "Spruce Health",
"product_url": "https://sprucehealth.com",
"company_url": "https://sprucehealth.com",
"related_urls": [
"https://elion.health/products/spruce-health"
],
"product_code": "SW2293",
"summary": "Spruce Health is a HIPAA-compliant communication platform designed to streamline interactions between healthcare providers and patients through secure messaging, video calls, and integrated workflows.",
"description": "Spruce Health offers a comprehensive suite of tools for healthcare professionals and patients, including secure messaging, video consultations, team collaboration features, and automated patient communication, all aimed at enhancing efficiency and patient engagement outside the traditional exam room.",
"categories": [
"clinical Care",
"administrative Operations",
"patient Facing",
"telehealth",
"communication",
"care Coordination",
"clinical Workflow Automation",
"security",
"patient Engagement",
"Clinical",
"Administrative",
"Patient-facing",
"Telemedicine",
"Communication",
"Care Coordination",
"Workflow Automation",
"Security",
"Collaboration",
"Patient Engagement"
],
"market_segment": [
"Enterprise",
"SMB",
"Consumer"
],
"target_users": [
"Clinicians",
"Nurses",
"Patients",
"Admins",
"Payers"
],
"specialties": [
"Primary Care",
"Mental Health",
"Other Specialties"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "Subscription",
"pricing_details": "Contact vendor for pricing information.",
"license": "Commercial",
"company_offices": [
"United States"
],
"company_founding": "2013",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS",
"Linux"
],
"features": [
"Secure messaging",
"Phone system with 2-way SMS and voicemail transcription",
"Video visits",
"E-fax",
"Team messaging",
"Notes",
"Clinical questionnaires",
"Digital payments",
"Workflow automation",
"Team collaboration",
"Referrals",
"Internal notes",
"Team inbox",
"Paging",
"Assignment",
"Phone trees",
"Call routing",
"Multiple lines"
],
"optional_modules": [
"Spruce API",
"Spruce CSV Data Export"
],
"integrations": [
"athenahealth",
"Keragon",
"Akute Health"
],
"data_standards": [
"FHIR",
"HL7 v2",
"DICOM",
"SNOMED",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "Latest two versions of Edge, Chrome, or Firefox; Safari 18 or later; Windows 11; macOS 14.3 or later; iOS and Android devices with the latest major releases",
"compliance": [
"HIPAA",
"HITRUST CSF",
"SOC 2 Type II",
"ISO 27001",
"GDPR",
"HITECH",
"SOC 2"
],
"certifications": [
"HITRUST CSF Certified",
"SOC 2 Type II",
"ISO 27001"
],
"security_features": [
"Encryption",
"RBAC",
"SSO/SAML",
"Audit logs",
"2FA",
"DLP",
"Full disk encryption"
],
"privacy_features": [
"BAA available",
"Consent management",
"Anonymization",
"Data minimization"
],
"data_residency": "US-only",
"customers": [
"Jonathan Feistmann MD, NYC Retina",
"Kaela Thurman NP, Hometown Health Center",
"Holly Spotts, Psychologist, Full Cup Wellness",
"Carmen Mellone, Director of Admin Ops, Life Insight",
"Dr. Kira Stein, MD, APC, Clinical Psychiatrist"
],
"user_reviews": [
"Spruce Health has been a game-changer for my role as the Operations Manager of a small psychiatry practice. The onboarding process was smooth and straightforward, thanks to the excellent support from the Spruce team. The platform’s features have significantly streamlined our workflow, making it easier to manage tasks efficiently.",
"I found the registration process so easy - I was up and running and making my first test phone call within minutes.",
"I really like the Spruce platform and the fact that it has a HIPAA option for direct messaging in addition to sending SMS messages. I also really love that I can call from my personal cell phone and have my phone number masked with the number of my office. It makes it convenient and easy to use anywhere. I also really like the internal notes feature for each person.",
"Spruce helps me keep my faxing, messaging, phone calls and marketing all-in-one. The staff are fantastic and helped me get my fax number from another platform. I love that my clients get to choose what works best for them; integrate the messages in their texts or separate it into the private app. From day one I was up and running with my phone. I use it every day.",
"Spruce is a great match for my team of therapists and our virtual assistant. I love that we can 'tag' our VA privately in messages when we are ready to hand off a client to her scheduling or billing abilities. And being able to assign message threads to a specific clinician or caseload keeps the feed from clogging up and distracting everyone unnecessarily. It's also been easy to add or delete users as my team changes and grows."
],
"ratings": [
"4.7 out of 5 on G2",
"5 stars on Apple App Store with 40.5k reviews",
"5 stars on Google Play Store with 9.43k reviews"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2013",
"integration_partners": [
"EHRs like Simple Practice"
],
"id": "SW2293",
"slug": "spruce-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/spruce-health.json"
}
}