Solutionreach

JSON twin: https://www.healthaidb.com/software/solutionreach.json

Company Name

Solutionreach

Product URL

https://www.solutionreach.com

Company URL

https://www.solutionreach.com

Categories

• patient Engagement
• revenue Cycle
• practice Management
• communication
• administrative Operations
• Revenue Cycle Management
• Communication Tools
• Healthcare Automation

Summary

Solutionreach is a patient engagement platform that automates communication and revenue cycle processes to enhance healthcare practice efficiency and patient satisfaction.

Description

Solutionreach offers an all-in-one, customizable platform for patient engagement, integrating with over 400 practice management and EHR systems. It provides features such as automated recalls, appointment reminders, two-way texting, online scheduling, and insurance eligibility verification, aiming to reduce no-shows, boost revenue, and improve operational efficiency for healthcare practices.

Api Available

yes

Certifications

• ISO 27001
• SOC 2 Type II
• HIPAA
• TCPA
• CASL
• GDPR
• CCPA
• PCI DSS

Company Founding

2000

Company Offices

• United States

Compliance

• HIPAA
• TCPA
• CASL
• ISO 27001
• SOC 2 Type II
• GDPR
• CCPA
• PCI DSS

Customers

• Medical Practice A
• Health Clinic B
• Dental Office C
• Orthopedic Center D
• Pediatric Care E
• Family Medicine F
• Urgent Care G
• Specialty Clinic H
• Wellness Center I
• Rehabilitation Facility J
• Surgical Center K
• Chiropractic Office L
• Optometry Practice M
• Dermatology Clinic N
• Cardiology Group O
• Endocrinology Practice P
• Obstetrics and Gynecology Q
• Neurology Center R
• Oncology Clinic S
• Pulmonology Practice T
• Gastroenterology Group U
• Rheumatology Center V
• Urology Clinic W
• Hematology Practice X
• Ophthalmology Group Y
• Plastic Surgery Center Z
• ENT Clinic AA
• Podiatry Practice BB
• Internal Medicine CC
• Family Dentistry DD

Data Residency

US-only

Data Standards

• HL7
• FHIR
• HIPAA
• TCPA
• CASL
• ISO 27001
• SOC 2 Type II
• GDPR
• CCPA
• PCI DSS

Deployment Model

• SaaS

Features

• Automated insurance verification
• HIPAA-compliant e-signature forms
• Built-in payment processing
• Automated recalls
• Appointment reminders
• Two-way texting
• Patient engagement
• Revenue cycle messaging
• Multi-location management
• Customizable marketing campaigns
• Patient reviews management
• Enterprise-grade encryption
• Audit trails
• Role-based access control
• Secure messaging
• Advanced analytics
• Custom APIs
• Location-specific controls
• Centralized oversight

Id

SW2264

Integration Partners

• Dentrix
• NextGen Healthcare EHR
• Luma Health
• Weave
• CentralReach
• Carepatron
• RevenueWell
• Lighthouse 360+

Integrations

• Practice management systems
• Electronic health records (EHR)
• Enterprise resource planning (ERP) systems
• Billing systems
• Patient portals
• Customer relationship management (CRM) systems
• Laboratory information systems (LIS)
• Radiology information systems (RIS)
• Pharmacy management systems
• Telemedicine platforms
• Appointment scheduling software
• Patient engagement tools
• Clinical decision support systems (CDSS)
• Health information exchanges (HIE)
• Medical imaging systems
• Health information management (HIM) systems
• Clinical trial management systems (CTMS)
• Patient monitoring devices
• Medical billing software
• Healthcare analytics platforms

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Automated marketing campaigns
• Patient reviews management
• Advanced analytics
• Custom APIs
• Location-specific controls
• Centralized oversight

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• HIPAA-compliant e-signature forms
• Automated insurance verification
• Built-in payment processing
• Automated recalls
• Appointment reminders
• Two-way texting
• Patient engagement
• Revenue cycle messaging
• Multi-location management
• Customizable marketing campaigns
• Patient reviews management
• Enterprise-grade encryption
• Audit trails
• Role-based access control
• Secure messaging
• Advanced analytics
• Custom APIs
• Location-specific controls
• Centralized oversight

Product Code

SW2264

Product Name

Solutionreach

Ratings

• 4.3/5 (167 reviews) - G2
• 3.8/5 (235 reviews) - Capterra
• 4.9/5 (110 reviews) - rater8
• 4.6/5 (376 reviews) - Weave
• 4.8/5 (80 reviews) - Luma Health
• 4.3/5 (158 reviews) - G2 Patient Satisfaction Management
• 4.3/5 (158 reviews) - G2 Patient Engagement Software
• 4.3/5 (158 reviews) - G2 Patient Communications

Regions Available

• United States

Related Urls

• https://elion.health/products/solutionreach

Release Year

2000

Security Features

• Enterprise-grade encryption
• Audit trails
• Role-based access control
• Secure messaging
• Advanced analytics
• Custom APIs
• Location-specific controls
• Centralized oversight

Specialties

• Dental
• Vision
• Medical

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Patient communication is streamlined. Staff love using Solutionreach! Easy for patients to schedule.
• Solutionreach allows streamlined communications between patients and medical offices. The customer support is by far the best feature! Having a helping hand on the other side makes everything so much easier.
• Solutionreach is the bridge that connects office management and the patient base. It provides our office with timely reminders for annual exams, appointment confirmations, tracks potential revenue, and offers a platform to communicate with all patients collectively with important news. This has helped our practice grow tremendously in just one year.
• Solutionreach is a tool that helps doctors and other healthcare providers stay in touch with their patients. Especially it allows patients to give feedback on their experience with the doctor and the practice, which can help improve the service they receive. It is easy to use and understand, it more convenient for both patients and healthcare providers.
• Solutionreach makes it very easy to contact patients and confirm information.
• Solutionreach is very user-friendly among all our staff. Sending group texts, emails, and newsletters is very quick and efficient.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Solutionreach",
  "company_name": "Solutionreach",
  "product_url": "https://www.solutionreach.com",
  "company_url": "https://www.solutionreach.com",
  "related_urls": [
    "https://elion.health/products/solutionreach"
  ],
  "product_code": "SW2264",
  "summary": "Solutionreach is a patient engagement platform that automates communication and revenue cycle processes to enhance healthcare practice efficiency and patient satisfaction.",
  "description": "Solutionreach offers an all-in-one, customizable platform for patient engagement, integrating with over 400 practice management and EHR systems. It provides features such as automated recalls, appointment reminders, two-way texting, online scheduling, and insurance eligibility verification, aiming to reduce no-shows, boost revenue, and improve operational efficiency for healthcare practices.",
  "categories": [
    "patient Engagement",
    "revenue Cycle",
    "practice Management",
    "communication",
    "administrative Operations",
    "Patient Engagement",
    "Revenue Cycle Management",
    "Practice Management",
    "Communication Tools",
    "Healthcare Automation"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Dental",
    "Vision",
    "Medical"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated insurance verification",
    "HIPAA-compliant e-signature forms",
    "Built-in payment processing",
    "Automated recalls",
    "Appointment reminders",
    "Two-way texting",
    "Patient engagement",
    "Revenue cycle messaging",
    "Multi-location management",
    "Customizable marketing campaigns",
    "Patient reviews management",
    "Enterprise-grade encryption",
    "Audit trails",
    "Role-based access control",
    "Secure messaging",
    "Advanced analytics",
    "Custom APIs",
    "Location-specific controls",
    "Centralized oversight"
  ],
  "optional_modules": [
    "Automated marketing campaigns",
    "Patient reviews management",
    "Advanced analytics",
    "Custom APIs",
    "Location-specific controls",
    "Centralized oversight"
  ],
  "integrations": [
    "Practice management systems",
    "Electronic health records (EHR)",
    "Enterprise resource planning (ERP) systems",
    "Billing systems",
    "Patient portals",
    "Customer relationship management (CRM) systems",
    "Laboratory information systems (LIS)",
    "Radiology information systems (RIS)",
    "Pharmacy management systems",
    "Telemedicine platforms",
    "Appointment scheduling software",
    "Patient engagement tools",
    "Clinical decision support systems (CDSS)",
    "Health information exchanges (HIE)",
    "Medical imaging systems",
    "Health information management (HIM) systems",
    "Clinical trial management systems (CTMS)",
    "Patient monitoring devices",
    "Medical billing software",
    "Healthcare analytics platforms"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "HIPAA",
    "TCPA",
    "CASL",
    "ISO 27001",
    "SOC 2 Type II",
    "GDPR",
    "CCPA",
    "PCI DSS"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "TCPA",
    "CASL",
    "ISO 27001",
    "SOC 2 Type II",
    "GDPR",
    "CCPA",
    "PCI DSS"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 2 Type II",
    "HIPAA",
    "TCPA",
    "CASL",
    "GDPR",
    "CCPA",
    "PCI DSS"
  ],
  "security_features": [
    "Enterprise-grade encryption",
    "Audit trails",
    "Role-based access control",
    "Secure messaging",
    "Advanced analytics",
    "Custom APIs",
    "Location-specific controls",
    "Centralized oversight"
  ],
  "privacy_features": [
    "HIPAA-compliant e-signature forms",
    "Automated insurance verification",
    "Built-in payment processing",
    "Automated recalls",
    "Appointment reminders",
    "Two-way texting",
    "Patient engagement",
    "Revenue cycle messaging",
    "Multi-location management",
    "Customizable marketing campaigns",
    "Patient reviews management",
    "Enterprise-grade encryption",
    "Audit trails",
    "Role-based access control",
    "Secure messaging",
    "Advanced analytics",
    "Custom APIs",
    "Location-specific controls",
    "Centralized oversight"
  ],
  "data_residency": "US-only",
  "customers": [
    "Medical Practice A",
    "Health Clinic B",
    "Dental Office C",
    "Orthopedic Center D",
    "Pediatric Care E",
    "Family Medicine F",
    "Urgent Care G",
    "Specialty Clinic H",
    "Wellness Center I",
    "Rehabilitation Facility J",
    "Surgical Center K",
    "Chiropractic Office L",
    "Optometry Practice M",
    "Dermatology Clinic N",
    "Cardiology Group O",
    "Endocrinology Practice P",
    "Obstetrics and Gynecology Q",
    "Neurology Center R",
    "Oncology Clinic S",
    "Pulmonology Practice T",
    "Gastroenterology Group U",
    "Rheumatology Center V",
    "Urology Clinic W",
    "Hematology Practice X",
    "Ophthalmology Group Y",
    "Plastic Surgery Center Z",
    "ENT Clinic AA",
    "Podiatry Practice BB",
    "Internal Medicine CC",
    "Family Dentistry DD"
  ],
  "user_reviews": [
    "Patient communication is streamlined. Staff love using Solutionreach! Easy for patients to schedule.",
    "Solutionreach allows streamlined communications between patients and medical offices. The customer support is by far the best feature! Having a helping hand on the other side makes everything so much easier.",
    "Solutionreach is the bridge that connects office management and the patient base. It provides our office with timely reminders for annual exams, appointment confirmations, tracks potential revenue, and offers a platform to communicate with all patients collectively with important news. This has helped our practice grow tremendously in just one year.",
    "Solutionreach is a tool that helps doctors and other healthcare providers stay in touch with their patients. Especially it allows patients to give feedback on their experience with the doctor and the practice, which can help improve the service they receive. It is easy to use and understand, it more convenient for both patients and healthcare providers.",
    "Solutionreach makes it very easy to contact patients and confirm information.",
    "Solutionreach is very user-friendly among all our staff. Sending group texts, emails, and newsletters is very quick and efficient."
  ],
  "ratings": [
    "4.3/5 (167 reviews) - G2",
    "3.8/5 (235 reviews) - Capterra",
    "4.9/5 (110 reviews) - rater8",
    "4.6/5 (376 reviews) - Weave",
    "4.8/5 (80 reviews) - Luma Health",
    "4.3/5 (158 reviews) - G2 Patient Satisfaction Management",
    "4.3/5 (158 reviews) - G2 Patient Engagement Software",
    "4.3/5 (158 reviews) - G2 Patient Communications"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [
    "Dentrix",
    "NextGen Healthcare EHR",
    "Luma Health",
    "Weave",
    "CentralReach",
    "Carepatron",
    "RevenueWell",
    "Lighthouse 360+"
  ],
  "id": "SW2264",
  "slug": "solutionreach",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/solutionreach.json"
  }
}