Software

JSON twin: https://www.healthaidb.com/software/software.json

Company Name

Eucalyptus

Product URL

https://www.eucalyptus.health

Company URL

https://www.eucalyptus.health

Categories

• clinical Care
• patient Facing
• diagnostic Support
• administrative Operations
• Clinical
• Diagnostic
• Administrative

Summary

Software is a telehealth platform offering personalized skincare treatments and bespoke formulations for conditions like acne, redness, pigmentation, and skin aging.

Description

Software provides tailored telehealth services and custom skincare formulas with clinical-grade ingredients, delivering real results for patients since 2020. In 2023, their over-the-counter skincare products became available in Australian retail stores, including Priceline Pharmacy.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 13485

Company Founding

2019

Company Offices

• Australia

Compliance

• HIPAA
• GDPR
• SOC 2
• ISO 27001

Customers

• Kin Fertility
• Pilot
• Juniper
• Compound
• Software

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Digital healthcare clinics
• Telehealth consultations
• Patient-practitioner communication
• Health and fitness device integration
• Clinical-grade skincare treatments
• Personalized weight loss programs
• Men's health services
• Reproductive healthcare services
• Preventative health diagnostics
• Health coaching support

Id

SW2824

Integration Partners

• Klara
• Practice Better
• Tebra
• WebPT
• SPRY
• AdvancedMD
• SimplePractice
• Pabau
• TherapyNotes

Integrations

• Apple Health
• Fitbit
• Garmin
• Stream (in-app chat)

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• consumer

Optional Modules

• Wearable device integration
• In-app chat functionality

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2824

Product Name

Software

Ratings

• 4.5 out of 5 on G2.com
• 4.2 out of 5 on Capterra.com
• 4.3 out of 5 on HealthITNews.com

Regions Available

• Australia

Related Urls

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Dermatology
• Skincare

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• The user-friendly interface and extensive features have significantly improved our clinic's efficiency.
• Customer support is responsive and effective, addressing issues promptly.
• The initial setup was complex, and the learning curve was steep for some staff members.
• Occasional system errors and glitches have been reported, affecting workflow.
• Desire for more mobile-friendly features to enhance accessibility.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Software",
  "company_name": "Eucalyptus",
  "product_url": "https://www.eucalyptus.health",
  "company_url": "https://www.eucalyptus.health",
  "related_urls": [],
  "product_code": "SW2824",
  "summary": "Software is a telehealth platform offering personalized skincare treatments and bespoke formulations for conditions like acne, redness, pigmentation, and skin aging.",
  "description": "Software provides tailored telehealth services and custom skincare formulas with clinical-grade ingredients, delivering real results for patients since 2020. In 2023, their over-the-counter skincare products became available in Australian retail stores, including Priceline Pharmacy.",
  "categories": [
    "clinical Care",
    "patient Facing",
    "diagnostic Support",
    "administrative Operations",
    "Clinical",
    "Patient-facing",
    "Diagnostic",
    "Administrative"
  ],
  "market_segment": [
    "consumer"
  ],
  "target_users": [
    "patients"
  ],
  "specialties": [
    "Dermatology",
    "Skincare"
  ],
  "regions_available": [
    "Australia"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "Australia"
  ],
  "company_founding": "2019",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Digital healthcare clinics",
    "Telehealth consultations",
    "Patient-practitioner communication",
    "Health and fitness device integration",
    "Clinical-grade skincare treatments",
    "Personalized weight loss programs",
    "Men's health services",
    "Reproductive healthcare services",
    "Preventative health diagnostics",
    "Health coaching support"
  ],
  "optional_modules": [
    "Wearable device integration",
    "In-app chat functionality"
  ],
  "integrations": [
    "Apple Health",
    "Fitbit",
    "Garmin",
    "Stream (in-app chat)"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 13485"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Kin Fertility",
    "Pilot",
    "Juniper",
    "Compound",
    "Software"
  ],
  "user_reviews": [
    "The user-friendly interface and extensive features have significantly improved our clinic's efficiency.",
    "Customer support is responsive and effective, addressing issues promptly.",
    "The initial setup was complex, and the learning curve was steep for some staff members.",
    "Occasional system errors and glitches have been reported, affecting workflow.",
    "Desire for more mobile-friendly features to enhance accessibility."
  ],
  "ratings": [
    "4.5 out of 5 on G2.com",
    "4.2 out of 5 on Capterra.com",
    "4.3 out of 5 on HealthITNews.com"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Klara",
    "Practice Better",
    "Tebra",
    "WebPT",
    "SPRY",
    "AdvancedMD",
    "SimplePractice",
    "Pabau",
    "TherapyNotes"
  ],
  "id": "SW2824",
  "slug": "software",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/software.json"
  }
}