smile-digital-health

JSON twin: https://www.healthaidb.com/software/smile-digital-health.json

Company Name

Smile Digital Health

Product URL

https://www.smiledigitalhealth.com/solution/health-data-platform

Company URL

https://www.smiledigitalhealth.com

Categories

Summary

Smile Digital Health (Smile CDR) is an enterprise, FHIR-native health data platform that enables scalable interoperability, data exchange, and clinical quality intelligence for providers, payers, HIEs and researchers.

Description

A commercial, HL7 FHIR-based data platform and application suite that ingests, normalizes and stores healthcare data as FHIR resources, provides APIs and tooling for integration (HAPI FHIR), supports clinical quality measurement (CQL/CQF), prior authorization and payer workflows, and is offered with professional, managed and support services. Built for on‑premises, cloud or hybrid deployments with enterprise security and certifications (HITRUST, ISO, SOC).

Api Available

yes

Certifications

Company Founding

2016

Company Offices

Compliance

Customers

Data Residency

US and Canada; multi-region cloud hosting (customer region options)

Data Standards

Deployment Model

Features

Id

P1523

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial / proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; offers enterprise subscriptions, professional services, managed services and trials/proofs of concept on request.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Supports SaaS and on-prem deployments; cloud-hosted (major cloud providers)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Smile Digital Health",
  "company_url": "https://www.smiledigitalhealth.com",
  "company_offices": [
    "Canada",
    "United States"
  ],
  "company_founding": "2016",
  "product_url": "https://www.smiledigitalhealth.com/solution/health-data-platform",
  "categories": [
    "interoperability",
    "clinical",
    "analytics",
    "quality measurement",
    "regulatory compliance",
    "data platform",
    "administrative"
  ],
  "market_segment": [
    "enterprise",
    "payers",
    "providers"
  ],
  "links": [
    "https://www.smiledigitalhealth.com",
    "https://www.smiledigitalhealth.com/about-us",
    "https://www.smiledigitalhealth.com/solution/health-data-platform",
    "https://www.smiledigitalhealth.com/solution/digital-quality-measures",
    "https://www.smiledigitalhealth.com/solution/cms",
    "https://www.smiledigitalhealth.com/smile-security-certifications",
    "https://smilecdr.com/docs/introduction/table_of_contents.html",
    "https://support.smilecdr.com/",
    "https://klasresearch.com/comments/smile-digital-health-smile-health-data-platform/225420",
    "https://aws.amazon.com/marketplace/seller-profile?id=a2622c5c-df66-4357-a166-cce863fb0198"
  ],
  "summary": "Smile Digital Health (Smile CDR) is an enterprise, FHIR-native health data platform that enables scalable interoperability, data exchange, and clinical quality intelligence for providers, payers, HIEs and researchers.",
  "description": "A commercial, HL7 FHIR-based data platform and application suite that ingests, normalizes and stores healthcare data as FHIR resources, provides APIs and tooling for integration (HAPI FHIR), supports clinical quality measurement (CQL/CQF), prior authorization and payer workflows, and is offered with professional, managed and support services. Built for on‑premises, cloud or hybrid deployments with enterprise security and certifications (HITRUST, ISO, SOC).",
  "target_users": [
    "healthcare providers (clinicians/IT)",
    "payers/insurers",
    "health information exchanges (HIEs)",
    "researchers",
    "health IT developers/engineers",
    "health system administrators"
  ],
  "specialties": [
    "interoperability",
    "health data platform",
    "clinical quality measurement",
    "prior authorization automation",
    "master data management",
    "population health / analytics"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "Australia",
    "United Kingdom",
    "Global"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; offers enterprise subscriptions, professional services, managed services and trials/proofs of concept on request.",
  "license": "commercial / proprietary",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid",
    "cloud-hosted"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "FHIR-native data repository",
    "High-velocity, mega-volume data ingestion",
    "Data normalization & transformation (unstructured->FHIR)",
    "Support for multiple FHIR versions",
    "HL7 v2 / v3 and CDA ingestion",
    "Master Data Management (MDM)",
    "CDA Exchange+ (CDA handling)",
    "Real-time export / RTE",
    "SMART on FHIR support",
    "Advanced audit logging",
    "Federated identity & access management",
    "Reporting & analytics",
    "Modular architecture (activatable modules)",
    "APIs for third‑party apps and CDSS",
    "Patient access / consumer data exchange"
  ],
  "optional_modules": [
    "Master Data Management",
    "CDA Exchange+",
    "Real-time Export (RTE)",
    "Clinical Quality Intelligence Suite",
    "CMS Suite (prior authorization / payer modules)",
    "Managed Services",
    "Professional Services"
  ],
  "integrations": [
    "SMART on FHIR apps",
    "Apple Health",
    "HIE networks",
    "Third‑party clinical decision support systems",
    "Analytics platforms",
    "Payer systems (CMS-focused integrations)",
    "PatientShare (Smile solution)",
    "CDA sources / legacy EHR feeds"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "HL7 v3",
    "CDA",
    "SMART on FHIR",
    "SNOMED CT",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "Supports SaaS and on-prem deployments; cloud-hosted (major cloud providers)",
  "compliance": [
    "HITRUST",
    "HIPAA",
    "SOC 2 Type II",
    "ISO/IEC 27001",
    "ISO/IEC 27017",
    "ISO/IEC 27018",
    "ISO 13485",
    "ONC (Drummond / ONC tooling compliance)"
  ],
  "certifications": [
    "HITRUST r2",
    "SOC 2 Type II",
    "ISO/IEC 27001:2013",
    "ISO/IEC 27017",
    "ISO/IEC 27018",
    "ISO 13485:2016",
    "ONC Drummond certification (FHIR APIs)"
  ],
  "security_features": [
    "AES-256 encryption (data at rest)",
    "Encryption in transit (TLS)",
    "Multi-factor authentication (MFA)",
    "Role-based access control (RBAC)",
    "SSO / federated identity",
    "Comprehensive audit logging"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management controls",
    "PII protection (ISO 27018 controls)",
    "Anonymization / de-identification support",
    "Data minimization controls"
  ],
  "data_residency": "US and Canada; multi-region cloud hosting (customer region options)",
  "customers": [
    "Cardiac Arrhythmia Network of Canada (CANet)",
    "MedX",
    "Digital Health Ontario",
    "A world‑leading renal care medical device company",
    "Provincial healthcare system (Ontario)"
  ],
  "user_reviews": [
    "At MedX, we believe this is only the beginning of the role telehealth can play in improving patients' health by accelerating the patient's pathway to diagnosis.",
    "Smile Health Data Platform is wonderful; it is just the provider‑payer side where we have an issue....",
    "Their support offers day and night telephone access for critical incidents — we had direct line access during a production incident and hourly updates."
  ],
  "ratings": [
    "FeaturedCustomers: 4.8/5.0 (based on 374 reference ratings)"
  ],
  "support_channels": [
    "telephone",
    "email",
    "ticketing",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "platform_certifications",
    "fhir_essentials",
    "live_online"
  ],
  "release_year": "2016",
  "integration_partners": [
    "ThinkON",
    "Amazon Web Services (AWS)",
    "Apple Health (integration case study)",
    "HAPI FHIR",
    "Digital Health Ontario"
  ],
  "id": "P1523",
  "slug": "smile-digital-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/smile-digital-health.json"
  }
}