signify-health

JSON twin: https://www.healthaidb.com/software/signify-health.json

Company Name

Signify Health

Product URL

https://www.signifyhealth.com/health-plans/in-home-health-evaluation

Company URL

https://www.signifyhealth.com

Categories

Summary

Signify Health is a U.S.-focused healthcare platform that delivers in-home and virtual health evaluations, diagnostic services, and care coordination for health plans and providers to close care gaps and support value-based care.

Description

Signify Health operates a nationwide clinician network and technology platform that provides annual in‑home and video health evaluations, in‑home diagnostic and preventive testing, care coordination pathways, analytics to identify care gaps, and services to support value‑based payment programs. It partners primarily with health plans, payers, and provider organizations to deploy clinicians into homes, connect members to services, and integrate results into care workflows.

Api Available

yes

Certifications

Company Founding

2017

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1502

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial, proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Pricing available by contract; contact vendor for quotes and implementation details.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2017

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Signify Health",
  "company_url": "https://www.signifyhealth.com",
  "company_offices": [
    "United States",
    "Ireland"
  ],
  "company_founding": "2017",
  "product_url": "https://www.signifyhealth.com/health-plans/in-home-health-evaluation",
  "categories": [
    "clinical",
    "care coordination",
    "home-based care",
    "diagnostic and preventive services",
    "population health",
    "virtual care",
    "value-based care"
  ],
  "market_segment": [
    "enterprise"
  ],
  "links": [
    "https://www.signifyhealth.com",
    "https://www.signifyhealth.com/health-plans/in-home-health-evaluation",
    "https://www.signifyhealth.com/about-us/our-story",
    "https://www.signifyhealth.com/contact-us",
    "https://www.signifyhealth.com/privacy-policy",
    "https://www.signifyhealth.com/careers/ireland",
    "https://www.signifyhealth.com/news/cvs-health-to-acquire-signify-health",
    "https://www.g2.com/products/signify-health/reviews"
  ],
  "summary": "Signify Health is a U.S.-focused healthcare platform that delivers in-home and virtual health evaluations, diagnostic services, and care coordination for health plans and providers to close care gaps and support value-based care.",
  "description": "Signify Health operates a nationwide clinician network and technology platform that provides annual in‑home and video health evaluations, in‑home diagnostic and preventive testing, care coordination pathways, analytics to identify care gaps, and services to support value‑based payment programs. It partners primarily with health plans, payers, and provider organizations to deploy clinicians into homes, connect members to services, and integrate results into care workflows.",
  "target_users": [
    "health plans",
    "payers",
    "clinicians (NPs, PAs, physicians)",
    "care coordinators",
    "care managers",
    "members/patients",
    "pharmacies"
  ],
  "specialties": [
    "primary care",
    "geriatrics/older adult care",
    "behavioral health screening",
    "chronic disease management",
    "cardiology (arrhythmia screening)",
    "cognitive impairment/dementia screening",
    "medication therapy management"
  ],
  "features": [
    "In-home health evaluations by licensed clinicians",
    "Comprehensive medication review",
    "Diagnostic and preventive services during home visit",
    "Behavioral health assessment",
    "Social determinants of health (SDOH) screening",
    "Care coordination and referrals",
    "Results sharing with member, PCP, and health plan",
    "Nationwide clinician network"
  ],
  "integrations": [
    "Humana (FHIR-based real-time data exchange / case study)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Pricing available by contract; contact vendor for quotes and implementation details.",
  "license": "commercial, proprietary",
  "deployment_model": [
    "Cloud-based services with field clinician-delivered in-home evaluations"
  ],
  "os_platforms": [
    "Web"
  ],
  "optional_modules": [],
  "data_standards": [
    "FHIR"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Aetna",
    "Humana",
    "UnitedHealthcare",
    "CVS Health",
    "Optum",
    "Top 50 Medicare Advantage plans",
    "Multiple regional health plans"
  ],
  "user_reviews": [
    "Poor scheduling and low compensation for clinicians; high cancellation rates and unclear no-show policies.",
    "Clinician visit was informative and respectful, but follow-up (gift card/booking) was slow or missing.",
    "Booking process and communication were frustrating — many members reported repeated calls and difficulty scheduling.",
    "Signify clinician provided a thorough in‑home medication review and spent time addressing concerns.",
    "Customer service and claims follow-up were slow; several complaints about not receiving promised incentives.",
    "Easy documentation workflow reported by some clinicians, but others cite repetitive administrative work."
  ],
  "ratings": [
    "G2: product page (reviews present; star score varies by reviewer)",
    "BBB: 1.16/5 (customer reviews average; Better Business Bureau)",
    "Glassdoor: ~3.3/5 (employee rating)",
    "Trustpilot: mixed reviews (multiple negative reviews about booking/communication)"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing",
    "online chat"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "clinician onboarding programs"
  ],
  "release_year": "2017",
  "integration_partners": [
    "CVS Health (acquirer/partner)",
    "Aetna",
    "Humana",
    "UnitedHealthcare",
    "Optum"
  ],
  "id": "P1502",
  "slug": "signify-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/signify-health.json"
  }
}