JSON twin: https://www.healthaidb.com/software/shiftkey.json
ShiftKey
ShiftKey is a marketplace and workforce management platform that connects healthcare facilities with licensed independent professionals to fill PRN and last‑minute shifts.
ShiftKey provides a platform and apps for facilities to post shifts, verify credentials, build trusted networks of CNAs/RNs/LPNs/RTs/PTs, and optimize scheduling and utilization (SAMI) with integrations like OnShift and tools such as Direct Connect, Admin Assist, utilization tracking and reporting.
unknown
2016
P1494
2025-09-07
commercial/proprietary
Contact vendor for pricing; demo available. Public statements emphasize transparent professional-set rates and no hidden fees for facilities using the marketplace.
enterprise_quote
2016
product
1.0
{
"company_name": "ShiftKey",
"company_url": "https://www.shiftkey.com/",
"company_offices": [
"United States"
],
"company_founding": "2016",
"product_url": "https://www.shiftkey.com/",
"categories": [
"workforce marketplace",
"staffing",
"scheduling",
"workforce management",
"administrative",
"provider-facing"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"links": [
"https://www.shiftkey.com/",
"https://www.shiftkey.com/professionals/",
"https://www.shiftkey.com/facilities/",
"https://www.shiftkey.com/facilities/sami",
"https://www.shiftkey.com/who-we-are/",
"https://www.shiftkey.com/professionals/provider-app",
"https://www.shiftkey.com/facilities/facilities-app",
"https://help.shiftkey.com/s/",
"https://app.shiftkey.com/privacy-policy-provider",
"https://www.linkedin.com/company/myshiftkey"
],
"summary": "ShiftKey is a marketplace and workforce management platform that connects healthcare facilities with licensed independent professionals to fill PRN and last‑minute shifts.",
"description": "ShiftKey provides a platform and apps for facilities to post shifts, verify credentials, build trusted networks of CNAs/RNs/LPNs/RTs/PTs, and optimize scheduling and utilization (SAMI) with integrations like OnShift and tools such as Direct Connect, Admin Assist, utilization tracking and reporting.",
"target_users": [
"facility administrators",
"staffing coordinators",
"nurses",
"CNAs",
"LPNs/LVNs",
"RNs",
"therapists (PT/OT)",
"human resources",
"schedulers"
],
"specialties": [
"post-acute care",
"skilled nursing",
"assisted living",
"long-term care",
"hospital staffing",
"rehabilitation",
"home health",
"dentistry"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; demo available. Public statements emphasize transparent professional-set rates and no hidden fees for facilities using the marketplace.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Marketplace connecting licensed professionals and facilities",
"Shift search and bid (professionals)",
"Shift posting and scheduling (facilities)",
"Provider mobile app",
"Facility mobile app/dashboard",
"Credential management for professionals",
"In-app notifications and shift filters",
"Payments to professionals (instant on approval or weekly deposits)",
"Schedule Automation Marketplace Integration (SAMI)",
"Reporting and analytics/dashboard for facilities"
],
"optional_modules": [
"SAMI (Schedule Automation Marketplace Integration)"
],
"integrations": [
"OnShift (SAMI integration)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [],
"certifications": [],
"security_features": [
"Cookie consent / consent management (OneTrust)"
],
"privacy_features": [
"Published privacy policy",
"Cookie opt-out controls"
],
"data_residency": "",
"customers": [
"Silver Bluff Village",
"Touchstone Communities",
"Tutera Senior Living & Health Care",
"Ridgeview Rehabilitation and Skilled Nursing",
"OnShift"
],
"user_reviews": [
"It's okay. I like the app, it's easy to use and understand. I have worked one shift so far and been paid without issue.",
"The app was working just fine... it takes almost 2 minutes to open, and by that time, the shift is gone. I hope it can be fixed.",
"TERRIBLE app, it will not connect to any of my bank accounts... Their customer service is almost non existent and very ineffective.",
"Poor communication; shifts canceled or account suspended with little explanation.",
"Good for flexibility and getting extra shifts, but watch out for local facility availability and onboarding time."
],
"ratings": [
"Google Play: 4.6/5 (4.69K reviews)",
"Glassdoor (employees): 3.4/5"
],
"support_channels": [
"email (support@shiftkey.com)",
"phone (+1 972-360-4266)",
"resolutions email (resolutions@shiftkey.com)",
"help center / knowledge base",
"in-app chat / support ticketing"
],
"training_options": [
"Help Center documentation",
"Live demos / schedule-a-demo (webinars)",
"Dedicated account managers / onboarding support",
"On-site implementation support for SAMI integrations"
],
"release_year": "2016",
"integration_partners": [
"OnShift",
"Branch (ShiftKey Wallet partner)",
"Plaid"
],
"id": "P1494",
"slug": "shiftkey",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/shiftkey.json"
}
}