ShiftKey
JSON twin: https://www.healthaidb.com/software/shiftkey.json
Company Name
Product URL
Company URL
Categories
- workforce Management
- staffing And Scheduling
- healthcare Technology
- acute Care Management
- post-acute Care
- chronic Care Management
- scheduling
- credentialing
- health Data Analytics
- facility Management
- Healthcare Staffing
- Technology Solutions
- Acute Care
- Long-term Care
- Credential Management
- Data Analytics
- Healthcare Facilities
Summary
ShiftKey is a platform connecting licensed healthcare professionals with facilities to fill open shifts, offering flexibility and data-driven insights to optimize workforce management.
Description
ShiftKey is a technology company that connects licensed healthcare professionals with facilities to fill open shifts, offering flexibility and data-driven insights to optimize workforce management. The platform allows professionals to choose shifts that fit their schedules and provides facilities with tools to manage staffing needs efficiently. ShiftKey has expanded its services to acute care facilities and partnered with OnShift to enhance workforce management capabilities. The company was founded in 2015 and is based in Dallas, Texas.
Api Available
unknown
Certifications
- FDA 510(k)
- CE/MDR
- ONC
- ISO 27001
Company Founding
2015
Company Offices
Compliance
- HIPAA
- SOC 2 Type II
- HITRUST
Customers
- Kansas Health Care Association
- ShiftKey, LLC
- Elion Health
- Change Healthcare
- ShiftCare
- ShiftKey Facilities
- ShiftKey Professionals
- ShiftKey PRN Healthcare Jobs
- ShiftKey Automated Management Interface (SAMI)
- ShiftKey App Store
- ShiftKey Facilities App Store
- ShiftKey.com
Data Residency
US-only
Data Standards
Deployment Model
- SaaS
Features
- Marketplace connecting licensed professionals and facilities
- Shift search and bid (professionals)
- Shift posting and scheduling (facilities)
- Provider mobile app
- Facility mobile app/dashboard
- Credential management for professionals
- In-app notifications and shift filters
- Payments to professionals (instant on approval or weekly deposits)
- Schedule Automation Marketplace Integration (SAMI)
- Reporting and analytics/dashboard for facilities
Id
SW2229
Integration Partners
- OnShift
Integrations
- OnShift
- Branch (ShiftKey Wallet partner)
- Plaid
Languages Supported
- English
Last Updated
2025-10-11
License
commercial
Market Segment
- enterprise
- smb
Optional Modules
- SAMI (Schedule Automation Marketplace Integration)
Os Platforms
- Web
- iOS
- Android
Pricing Details
Contact vendor for pricing information.
Pricing Model
subscription
Privacy Features
- Business Associate Agreement available
- Cookie consent / consent management (OneTrust)
Product Code
SW2229
Product Name
ShiftKey
Ratings
- 4.7 out of 5 stars on App Store
- 3.8 out of 5 stars on G2
- 4.7 out of 5 stars on G2
- 2.4 out of 5 stars on App Store
- 5 out of 5 stars on G2
Regions Available
Related Urls
- https://apps.apple.com/us/app/shiftkey-prn-healthcare-jobs/id1532097671
- https://apps.apple.com/us/app/shiftkey-facilities/id6467224086
- https://www.khca.org/associate-members/shiftkey/
- https://www.bbb.org/us/tx/irving/profile/medical-staffing/shiftkey-llc-0875-91062781
- https://elion.health/products/shiftkey
Release Year
2016
Security Features
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.3)
- Access control (RBAC + MFA)
- Audit logging (100% coverage)
- Data retention (7 years)
Specialties
- Nursing
- Therapy
- Dental
- Physical Therapy
- Respiratory Therapy
- Certified Nursing Assistants
- Licensed Practical Nurses
- Registered Nurses
- Occupational Therapy
- Speech Therapy
- Radiology
- Pharmacy
- Laboratory
- Surgical Services
- Emergency Services
- Cardiology
- Neurology
- Orthopedics
- Pediatrics
- Geriatrics
Support Channels
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- clinicians
- nurses
- patients
- admins
- payers
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- I love everything about this app, especially love that they changed to daily pay using the pay card. Shifts are easy to pickup as well. BUT I do have a suggestion. I work nights (10pm-6am) and it’s a little annoying to have to change the filter every time I open the app. It sets to 150 miles away and I have to change that every time as well. If that can be changed to where it keeps your filters rather than resetting every time, I would be fulfilled with the app. Or also when premium shifts pop up, if you can choose in the app to be notified about only the shifts that you want to be notified about. Ex. I work 10pm-6am, then I can set only premium shifts that pop up for that time as my notifications since the premium shifts show up aaallllll day (while I’m trying to sleep during the day).
- Shiftkey is ok (certainly not the worst app) but I believe there are a few things they could improve on or add to make employment better. 24 hour help would be great. Considering nursing is 24 hours and clinicians like myself work overnight, the option for help after hours and weekends would be a great addition. I think there should be a phone number to contact customer service. I think the turnaround time for responses could be better. I think the fact that it’s suggested for us to “call the facility” for issues is frustrating. There should be a middleman to speak/advocate for clinicians to maintain professional boundaries and hold facilities accountable for issues they tend to procrastinate on. I think the “bidding” is misleading. There is a maximum bid per facility and it’s mostly capped at $1.50 over the suggested rate. If someone bids too high over 2 times without knowing this, you’re only able to accept the minimum suggested rate. I have found that increasing it (+) by 5-6 taps is usually the max. Instead I think each facility should post the max bid they’ll accept. I think they should cap applicants to a shift by maybe 5 and if the applicant before them cancels or is denied, you move up on the list. I think bonuses should be included for last minute shift postings. I think instant pay of shifts cancelled by facilities should be available instead of in the next weeks pay cycle. I think they should bring monthly surveys to the app.
- The programs seems very shiny and new, defintly pulls you. There is opprtunity in the system and I believe it works in a daily setting but there is some kinks in the onboarding.
- Getting started with Shift is honestly a huge pain, they don't want to collbaorte with other outside agencies and programs. The support seems pretty aloof and disreguards my teams actual needs. Ended up terminating the program for our buiness.
- Any company benefits greatly from a SHIFT solution, it is flexible and well-designed that provides great results in relation to cost-benefit. Our company has used this software for many years to develop virtual courses for our clients. SHIFT has exceeded our expectations in managing our workflow, from Instructional Design management to graphic design and voiceover, all thanks to its artificial intelligence.
Version
1.0