JSON twin: https://www.healthaidb.com/software/sfax.json
Sfax
Sfax is a HIPAA-compliant cloud fax service for securely sending, receiving, annotating and archiving healthcare faxes.
Sfax (by Consensus / formerly Scrypt) provides enterprise cloud faxing designed for healthcare compliance: secure transmission and storage of PHI, API and EHR integrations, mobile apps, annotation and workflow automation to replace paper fax machines.
yes
2008
US-based cloud hosting (contact vendor for other region/residency options)
P1491
2025-09-07
commercial proprietary
tiered subscription / enterprise plans; contact vendor for pricing and trial information
subscription
product
1.0
{
"company_name": "Sfax",
"company_url": "https://www.scrypt.com/",
"company_offices": [
"United States"
],
"company_founding": "2008",
"product_url": "https://www.scrypt.com/sfax/",
"categories": [
"administrative",
"communication",
"document-management",
"security/compliance",
"connectivity",
"api"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.scrypt.com/sfax/",
"https://www.scryptinc.com/about",
"https://app.sfaxme.com/",
"https://elion.health/products/sfax",
"https://www.trustradius.com/products/sfax/reviews",
"https://www.forbes.com/advisor/business/software/sfax-review/",
"https://apps.apple.com/us/app/sfax-hipaa-secure-faxing/id1168129093",
"https://uk.trustpilot.com/review/scrypt.com"
],
"summary": "Sfax is a HIPAA-compliant cloud fax service for securely sending, receiving, annotating and archiving healthcare faxes.",
"description": "Sfax (by Consensus / formerly Scrypt) provides enterprise cloud faxing designed for healthcare compliance: secure transmission and storage of PHI, API and EHR integrations, mobile apps, annotation and workflow automation to replace paper fax machines.",
"target_users": [
"clinicians",
"nurses",
"administrative staff",
"health IT / developers",
"laboratory staff",
"revenue cycle / billing teams"
],
"specialties": [
"healthcare",
"laboratory",
"medical billing",
"clinical documentation"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "tiered subscription / enterprise plans; contact vendor for pricing and trial information",
"license": "commercial proprietary",
"deployment_model": [
"SaaS (secure cloud)"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android",
"API/HTTP (server-to-server)"
],
"features": [
"HIPAA-compliant secure fax send/receive",
"Inbound and outbound faxing (PDF/TIFF support)",
"REST/HTTP API (Sfax v3) for programmatic faxing",
"Cover pages and customizable metadata",
"Barcode generation and barcode reading on inbound faxes",
"Fax callbacks/webhooks and polling endpoints",
"File download endpoints (PDF/TIFF) for received faxes",
"Fax status and delivery reporting",
"Annotation and signing (view/annotate/sign documents in cloud)",
"Batch/multi-recipient faxing",
"Attachment support and optional cover page parameters",
"Watermarking and page-level metadata"
],
"optional_modules": [
"Inbound barcode reading (account opt-in)",
"Advanced API features (callback configuration, barcode options)",
"Enterprise/managed account features (custom cover pages, branding)"
],
"integrations": [],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"AES encryption (at rest)",
"TLS for transport",
"Audit/logging of fax events",
"Token/API key authentication",
"Webhook/callback security controls"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Inbound/outbound access controls and audit trails"
],
"data_residency": "US-based cloud hosting (contact vendor for other region/residency options)",
"customers": [
"MediCopy",
"LSU Student Health Center"
],
"user_reviews": [
"Sfax makes tracking the status of faxes easy and quick.",
"Built to meet the demands of healthcare — enables sending, receiving, annotating and digitally signing faxes online.",
"Support can be good but sometimes slow to provide updates and solutions.",
"Gets the job done for online faxing, but pricing and interface are criticisms.",
"Solved our fax machine issues while keeping HIPAA compliant."
],
"ratings": [
"ITQlick: 4.7/5 (average rating reported)",
"TechRadar: review notes strengths and criticizes pricing/interface (expert review)",
"TrustRadius: multiple user reviews praising HIPAA/security and tracking features",
"Trustpilot: vendor (Scrypt) listed with customer reviews about Sfax service"
],
"support_channels": [
"email",
"phone",
"ticketing",
"knowledge_base/documentation",
"mobile app support"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "",
"integration_partners": [
"Healthie (fax integration partner)",
"EHR/CRM via RESTful API (generic integration capability)",
"Consensus (brand/owner/enterprise cloud fax offerings)"
],
"id": "P1491",
"slug": "sfax",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/sfax.json"
}
}