Service Center

JSON twin: https://www.healthaidb.com/software/service-center.json

Company Name

Office Ally

Product URL

https://cms.officeally.com/clearinghouse

Company URL

https://www.officeally.com

Categories

• administrative Operations
• revenue Cycle
• Administrative
• Claims Management
• Revenue Cycle Management

Summary

Service Center by Office Ally is a web-based clearinghouse portal that streamlines claims submission and management for healthcare providers, enhancing efficiency and reimbursement processes.

Description

Service Center is a comprehensive, web-based clearinghouse solution designed to simplify the claims process for healthcare providers. It offers real-time eligibility and benefits verification, end-to-end claims management, and integrated insurance discovery, all aimed at reducing claim rejections and accelerating reimbursements. The platform supports multiple claim submission methods, including direct data entry, file upload, and SFTP, and provides electronic remittance advice. Trusted by over 80,000 healthcare organizations, Service Center processes more than 700 million healthcare transactions annually, connecting to over 3,000 payers and supporting more than 1.4 million NPIs. The platform is accessible nationwide and offers a user-friendly interface to streamline workflows and improve financial performance for medical practices.

Api Available

yes

Certifications

• HITRUST CSF Certification
• HITRUST Certification of NIST Cybersecurity Framework
• ONC-ACB Certification
• DirectTrust Certification
• Maryland Health Care Commission Certification

Company Founding

2000

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• HITRUST CSF
• ONC-ACB
• DirectTrust
• Maryland Health Care Commission

Customers

• Brenda H.
• Debra T.
• Harriet B. J.
• Jacques S.
• Abraham W.
• Ilene K.
• Tina B.
• UM
• BS
• TB
• HJ
• IK
• JS
• AW

Data Residency

US-only

Data Standards

• HL7
• FHIR
• X12 EDI
• NCPDP
• ICD-10
• CPT
• HCPCS
• LOINC
• SNOMED CT
• NPI

Deployment Model

• SaaS

Features

• Real-time eligibility and benefits verification
• Electronic claim submission and management
• Automated claims processing workflows
• Electronic remittance advice
• Integrated insurance discovery

Id

SW1911

Integration Partners

• EHR 24/7 by Office Ally

Integrations

• Practice Mate
• EHR 24/7
• Payer Gateway
• Keragon
• SFTP
• REST APIs
• SOAP/MIME APIs

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Revenue Recovery
• Payer Gateway
• Practice Mate
• EHR 24/7
• Clinical Workflows

Os Platforms

• Web

Pricing Details

Free to sign up; transactional fees may apply. Contact vendor for detailed pricing information.

Pricing Model

free

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1911

Product Name

Service Center

Ratings

• 4.6 out of 5 on G2
• 5.0 out of 5 on Capterra
• 4.3 out of 5 on G2
• 4.5 out of 5 on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/office-ally-service-center

Release Year

2000

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP
• TLS/EV SSL
• SFTP
• Secure web portal

Specialties

• General Practice
• Specialty Care
• Ambulatory Care
• Hospital Care
• Urgent Care
• Pediatrics
• Geriatrics
• Orthopedics
• Cardiology
• Neurology
• Dermatology
• Psychiatry
• Obstetrics
• Gynecology
• Urology
• Gastroenterology
• Pulmonology
• Rheumatology
• Endocrinology
• Oncology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• admins
• billers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Saves Time, Saves Stress, Saves Trees
• Since 2018 and still happy with Office Ally
• Easy to use service to consolidate submitting claims
• Office ally has been very good to deal with.
• Best Friend for HealthCare Professional
• Veteran company with long standing great track record
• I like Inventory Reporting
• It is a good Clearinghouse service center.
• Simple solution for a small business
• Classic OfficeAlly
• A+++ service
• Office Ally has been very good to deal with.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Service Center",
  "company_name": "Office Ally",
  "product_url": "https://cms.officeally.com/clearinghouse",
  "company_url": "https://www.officeally.com",
  "related_urls": [
    "https://elion.health/products/office-ally-service-center"
  ],
  "product_code": "SW1911",
  "summary": "Service Center by Office Ally is a web-based clearinghouse portal that streamlines claims submission and management for healthcare providers, enhancing efficiency and reimbursement processes.",
  "description": "Service Center is a comprehensive, web-based clearinghouse solution designed to simplify the claims process for healthcare providers. It offers real-time eligibility and benefits verification, end-to-end claims management, and integrated insurance discovery, all aimed at reducing claim rejections and accelerating reimbursements. The platform supports multiple claim submission methods, including direct data entry, file upload, and SFTP, and provides electronic remittance advice. Trusted by over 80,000 healthcare organizations, Service Center processes more than 700 million healthcare transactions annually, connecting to over 3,000 payers and supporting more than 1.4 million NPIs. The platform is accessible nationwide and offers a user-friendly interface to streamline workflows and improve financial performance for medical practices.",
  "categories": [
    "administrative Operations",
    "revenue Cycle",
    "Administrative",
    "Claims Management",
    "Revenue Cycle Management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "admins",
    "billers"
  ],
  "specialties": [
    "General Practice",
    "Specialty Care",
    "Ambulatory Care",
    "Hospital Care",
    "Urgent Care",
    "Pediatrics",
    "Geriatrics",
    "Orthopedics",
    "Cardiology",
    "Neurology",
    "Dermatology",
    "Psychiatry",
    "Obstetrics",
    "Gynecology",
    "Urology",
    "Gastroenterology",
    "Pulmonology",
    "Rheumatology",
    "Endocrinology",
    "Oncology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "free",
  "pricing_details": "Free to sign up; transactional fees may apply. Contact vendor for detailed pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Real-time eligibility and benefits verification",
    "Electronic claim submission and management",
    "Automated claims processing workflows",
    "Electronic remittance advice",
    "Integrated insurance discovery"
  ],
  "optional_modules": [
    "Revenue Recovery",
    "Payer Gateway",
    "Practice Mate",
    "EHR 24/7",
    "Clinical Workflows"
  ],
  "integrations": [
    "Practice Mate",
    "EHR 24/7",
    "Payer Gateway",
    "Keragon",
    "SFTP",
    "REST APIs",
    "SOAP/MIME APIs"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "X12 EDI",
    "NCPDP",
    "ICD-10",
    "CPT",
    "HCPCS",
    "LOINC",
    "SNOMED CT",
    "NPI"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "HITRUST CSF",
    "ONC-ACB",
    "DirectTrust",
    "Maryland Health Care Commission"
  ],
  "certifications": [
    "HITRUST CSF Certification",
    "HITRUST Certification of NIST Cybersecurity Framework",
    "ONC-ACB Certification",
    "DirectTrust Certification",
    "Maryland Health Care Commission Certification"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP",
    "TLS/EV SSL",
    "SFTP",
    "Secure web portal"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Brenda H.",
    "Debra T.",
    "Harriet B. J.",
    "Jacques S.",
    "Abraham W.",
    "Ilene K.",
    "Tina B.",
    "UM",
    "BS",
    "TB",
    "HJ",
    "IK",
    "JS",
    "AW"
  ],
  "user_reviews": [
    "Saves Time, Saves Stress, Saves Trees",
    "Since 2018 and still happy with Office Ally",
    "Easy to use service to consolidate submitting claims",
    "Office ally has been very good to deal with.",
    "Best Friend for HealthCare Professional",
    "Veteran company with long standing great track record",
    "I like Inventory Reporting",
    "It is a good Clearinghouse service center.",
    "Simple solution for a small business",
    "Classic OfficeAlly",
    "A+++ service",
    "Office Ally has been very good to deal with."
  ],
  "ratings": [
    "4.6 out of 5 on G2",
    "5.0 out of 5 on Capterra",
    "4.3 out of 5 on G2",
    "4.5 out of 5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [
    "EHR 24/7 by Office Ally"
  ],
  "id": "SW1911",
  "slug": "service-center",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/service-center.json"
  }
}