SendGrid
JSON twin: https://www.healthaidb.com/software/sendgrid.json
Company Name
Twilio
Product URL
https://twilio.com
Company URL
https://twilio.com
Categories
Summary
Twilio SendGrid is a cloud-based email API platform that enables developers to send transactional and marketing emails at scale, offering high deliverability and robust security features.
Description
Twilio SendGrid provides a comprehensive suite for email communication, including an Email API for transactional emails, Marketing Campaigns for promotional content, and advanced analytics to optimize email performance. It supports integration with various platforms and offers tools for email design, contact management, and deliverability enhancement.
Api Available
yes
Certifications
- ISO 27001
- SOC 2 Type II
- EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
- California Consumer Privacy Act (CCPA)
Company Founding
2009
Company Offices
Compliance
- GDPR
- SOC 2
- ISO 27001
- EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
- California Consumer Privacy Act (CCPA)
Customers
- Replit
- The Bank Agency Ltd
- Sintel e Regione Lombardia
- Verified User in Financial Services
- Verified User in Health, Wellness and Fitness
- Verified User in Information Technology and Services
- Verified User in Government Administration
- Verified User in Human Resources
- Verified User in Marketing and Advertising
- Verified User in Transportation/Trucking/Railroad
- Verified User in Program Development
- Verified User in Web Design
Data Residency
EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
Data Standards
- SMTP
- API
- JSON
- XML
- CSV
- HTML
- CSS
- JavaScript
- REST
- OAuth 2.0
Deployment Model
Features
- Email API
- SMTP Service
- Marketing Campaigns
- Templates
- Analytics and Reporting
- Deliverability Insights
- Inbound Parse
- Suppression Management
- Event Tracking
- Subuser Accounts
- Dedicated IP Addresses
- A/B Testing
- Segmentation
- Automation
- Dedicated IP Pools
- IP Warming
- API Key Permissions
- Single Sign-On (SSO)
Id
SW2221
Integration Partners
Integrations
- Twilio
- Salesforce
- Zapier
- Shopify
- Magento
- WordPress
- HubSpot
- Zendesk
- Slack
- Google Analytics
- Microsoft Dynamics 365
- Pardot
- Marketo
- Intercom
- Segment
- BigCommerce
- PrestaShop
- WooCommerce
- Joomla
- Drupal
Languages Supported
- English
- Spanish
- French
- German
- Portuguese
- Italian
- Dutch
- Swedish
- Norwegian
- Danish
- Finnish
- Japanese
- Korean
- Chinese
- Russian
- Arabic
- Hindi
- Bengali
- Punjabi
- Telugu
Last Updated
2025-10-11
License
commercial
Market Segment
Optional Modules
- Dedicated IP Addresses
- A/B Testing
- Segmentation
- Automation
- Dedicated IP Pools
- IP Warming
- Subuser Accounts
- API Key Permissions
- Single Sign-On (SSO)
Os Platforms
Pricing Details
Offers tiered pricing based on email volume and features; contact vendor for specific plans and pricing.
Pricing Model
subscription
Privacy Features
- Data Encryption
- Data Minimization
- Data Residency Options
- GDPR Compliance
- CCPA Compliance
- Data Anonymization
- Data Masking
- Access Controls
- Audit Logs
- Data Retention Policies
Product Code
SW2221
Product Name
SendGrid
Ratings
- Ease of Use: 4.1/5 (Capterra)
- Customer Service: 3.0/5 (Capterra)
- Features: 4.0/5 (Capterra)
- Value for Money: 3.0/5 (Capterra)
- Likelihood to Recommend: 6/10 (Capterra)
- Overall Rating: 1.0/5 (Capterra)
- Ease of Use: 4.0/5 (Capterra)
- Customer Service: 4.0/5 (Capterra)
- Value for Money: 1.0/5 (Capterra)
Regions Available
Related Urls
Release Year
2010
Security Features
- TLS Encryption
- Two-Factor Authentication (2FA)
- Single Sign-On (SSO)
- API Key Permissions
- Dedicated IP Addresses
- IP Warming
- Subuser Accounts
Specialties
Support Channels
- email
- phone
- chat
- ticketing
- community
- 24x7
System Requirements
Target Users
- developers
- marketers
- businesses
Training Options
- documentation
- webinars
- live_online
- onsite
- certification
Type
product
User Reviews
- We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success.
- Not only is Sendgrid easy to use and set-up, it quickly integrates with Wordpress to ensure transactional emails and notifications are delivered.
- Sendgrid's UI is a bit confusing and it took some time to get used to the options.
- The ability to format emails and build automations was straightforward for our simple use case. We used the API capability to sync our contacts and basic marketing automation.
- SendGrid allows us to send bulk emails to current and prospective customers without fear of our primary email service being added to spam lists.
- SendGrid is the worst vendor in our tech stack, stay away
- It offers rest full APIs and easy documentation for APIs
- Very positive experience with SendGrid given the ease of standing up the integration and validating that the messaging workflows were enabled.
- Very bad, hard to make work if successful at all and no support that will actually help you with anything.
- Ensuring Message Delivery With Ease
- My overall experience with is was very good.
- SendGrid allows an interface for non-technical people at my company. They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team.
Version
1.0
Alternatives
See related products
Canonical JSON
{
"product_name": "SendGrid",
"company_name": "Twilio",
"product_url": "https://twilio.com",
"company_url": "https://twilio.com",
"related_urls": [
"https://elion.health/products/sendgrid"
],
"product_code": "SW2221",
"summary": "Twilio SendGrid is a cloud-based email API platform that enables developers to send transactional and marketing emails at scale, offering high deliverability and robust security features.",
"description": "Twilio SendGrid provides a comprehensive suite for email communication, including an Email API for transactional emails, Marketing Campaigns for promotional content, and advanced analytics to optimize email performance. It supports integration with various platforms and offers tools for email design, contact management, and deliverability enhancement.",
"categories": [
"communication",
"software Development",
"Communications",
"Email",
"Developer Tools"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"target_users": [
"developers",
"marketers",
"businesses"
],
"specialties": [
"Email Api",
"Email Marketing",
"Email Deliverability"
],
"regions_available": [
"United States",
"Canada",
"United Kingdom",
"Australia",
"Germany",
"France",
"India",
"Japan",
"Brazil",
"Mexico",
"South Korea",
"Italy",
"Spain",
"Netherlands",
"Sweden",
"Norway",
"Denmark",
"Finland",
"Belgium",
"Switzerland"
],
"languages_supported": [
"English",
"Spanish",
"French",
"German",
"Portuguese",
"Italian",
"Dutch",
"Swedish",
"Norwegian",
"Danish",
"Finnish",
"Japanese",
"Korean",
"Chinese",
"Russian",
"Arabic",
"Hindi",
"Bengali",
"Punjabi",
"Telugu"
],
"pricing_model": "subscription",
"pricing_details": "Offers tiered pricing based on email volume and features; contact vendor for specific plans and pricing.",
"license": "commercial",
"company_offices": [
"United States",
"United Kingdom",
"Germany",
"India",
"Australia",
"Japan",
"Brazil",
"Mexico",
"South Korea",
"Italy"
],
"company_founding": "2009",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web"
],
"features": [
"Email API",
"SMTP Service",
"Marketing Campaigns",
"Templates",
"Analytics and Reporting",
"Deliverability Insights",
"Inbound Parse",
"Suppression Management",
"Event Tracking",
"Subuser Accounts",
"Dedicated IP Addresses",
"A/B Testing",
"Segmentation",
"Automation",
"Dedicated IP Pools",
"IP Warming",
"API Key Permissions",
"Single Sign-On (SSO)"
],
"optional_modules": [
"Dedicated IP Addresses",
"A/B Testing",
"Segmentation",
"Automation",
"Dedicated IP Pools",
"IP Warming",
"Subuser Accounts",
"API Key Permissions",
"Single Sign-On (SSO)"
],
"integrations": [
"Twilio",
"Salesforce",
"Zapier",
"Shopify",
"Magento",
"WordPress",
"HubSpot",
"Zendesk",
"Slack",
"Google Analytics",
"Microsoft Dynamics 365",
"Pardot",
"Marketo",
"Intercom",
"Segment",
"BigCommerce",
"PrestaShop",
"WooCommerce",
"Joomla",
"Drupal"
],
"data_standards": [
"SMTP",
"API",
"JSON",
"XML",
"CSV",
"HTML",
"CSS",
"JavaScript",
"REST",
"OAuth 2.0"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"GDPR",
"SOC 2",
"ISO 27001",
"EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
"California Consumer Privacy Act (CCPA)"
],
"certifications": [
"ISO 27001",
"SOC 2 Type II",
"EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
"California Consumer Privacy Act (CCPA)"
],
"security_features": [
"TLS Encryption",
"Two-Factor Authentication (2FA)",
"Single Sign-On (SSO)",
"API Key Permissions",
"Dedicated IP Addresses",
"IP Warming",
"Subuser Accounts"
],
"privacy_features": [
"Data Encryption",
"Data Minimization",
"Data Residency Options",
"GDPR Compliance",
"CCPA Compliance",
"Data Anonymization",
"Data Masking",
"Access Controls",
"Audit Logs",
"Data Retention Policies"
],
"data_residency": "EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
"customers": [
"Replit",
"The Bank Agency Ltd",
"Sintel e Regione Lombardia",
"Verified User in Financial Services",
"Verified User in Health, Wellness and Fitness",
"Verified User in Information Technology and Services",
"Verified User in Government Administration",
"Verified User in Human Resources",
"Verified User in Marketing and Advertising",
"Verified User in Transportation/Trucking/Railroad",
"Verified User in Program Development",
"Verified User in Web Design"
],
"user_reviews": [
"We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success.",
"Not only is Sendgrid easy to use and set-up, it quickly integrates with Wordpress to ensure transactional emails and notifications are delivered.",
"Sendgrid's UI is a bit confusing and it took some time to get used to the options.",
"The ability to format emails and build automations was straightforward for our simple use case. We used the API capability to sync our contacts and basic marketing automation.",
"SendGrid allows us to send bulk emails to current and prospective customers without fear of our primary email service being added to spam lists.",
"SendGrid is the worst vendor in our tech stack, stay away",
"It offers rest full APIs and easy documentation for APIs",
"Very positive experience with SendGrid given the ease of standing up the integration and validating that the messaging workflows were enabled.",
"Very bad, hard to make work if successful at all and no support that will actually help you with anything.",
"Ensuring Message Delivery With Ease",
"My overall experience with is was very good.",
"SendGrid allows an interface for non-technical people at my company. They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."
],
"ratings": [
"Ease of Use: 4.1/5 (Capterra)",
"Customer Service: 3.0/5 (Capterra)",
"Features: 4.0/5 (Capterra)",
"Value for Money: 3.0/5 (Capterra)",
"Likelihood to Recommend: 6/10 (Capterra)",
"Overall Rating: 1.0/5 (Capterra)",
"Ease of Use: 4.0/5 (Capterra)",
"Customer Service: 4.0/5 (Capterra)",
"Value for Money: 1.0/5 (Capterra)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"community",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"certification"
],
"release_year": "2010",
"integration_partners": [
"WordPress",
"Azure"
],
"id": "SW2221",
"slug": "sendgrid",
"type": "product",
"version": "1.0",
"last_updated": "2025-10-11",
"links_json": {
"self": "https://www.healthaidb.com/software/sendgrid.json"
}
}