SendGrid

JSON twin: https://www.healthaidb.com/software/sendgrid.json

Company Name

Twilio

Product URL

https://twilio.com

Company URL

https://twilio.com

Categories

• communication
• software Development
• Communications
• Email
• Developer Tools

Summary

Twilio SendGrid is a cloud-based email API platform that enables developers to send transactional and marketing emails at scale, offering high deliverability and robust security features.

Description

Twilio SendGrid provides a comprehensive suite for email communication, including an Email API for transactional emails, Marketing Campaigns for promotional content, and advanced analytics to optimize email performance. It supports integration with various platforms and offers tools for email design, contact management, and deliverability enhancement.

Api Available

yes

Certifications

• ISO 27001
• SOC 2 Type II
• EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
• California Consumer Privacy Act (CCPA)

Company Founding

2009

Company Offices

• United States
• United Kingdom
• Germany
• India
• Australia
• Japan
• Brazil
• Mexico
• South Korea
• Italy

Compliance

• GDPR
• SOC 2
• ISO 27001
• EU-U.S. and Swiss-U.S. Privacy Shield Frameworks
• California Consumer Privacy Act (CCPA)

Customers

• Replit
• The Bank Agency Ltd
• Sintel e Regione Lombardia
• Verified User in Financial Services
• Verified User in Health, Wellness and Fitness
• Verified User in Information Technology and Services
• Verified User in Government Administration
• Verified User in Human Resources
• Verified User in Marketing and Advertising
• Verified User in Transportation/Trucking/Railroad
• Verified User in Program Development
• Verified User in Web Design

Data Residency

EU-U.S. and Swiss-U.S. Privacy Shield Frameworks

Data Standards

• SMTP
• API
• JSON
• XML
• CSV
• HTML
• CSS
• JavaScript
• REST
• OAuth 2.0

Deployment Model

• SaaS

Features

• Email API
• SMTP Service
• Marketing Campaigns
• Templates
• Analytics and Reporting
• Deliverability Insights
• Inbound Parse
• Suppression Management
• Event Tracking
• Subuser Accounts
• Dedicated IP Addresses
• A/B Testing
• Segmentation
• Automation
• Dedicated IP Pools
• IP Warming
• API Key Permissions
• Single Sign-On (SSO)

Id

SW2221

Integration Partners

• WordPress
• Azure

Integrations

• Twilio
• Salesforce
• Zapier
• Shopify
• Magento
• WordPress
• HubSpot
• Zendesk
• Slack
• Google Analytics
• Microsoft Dynamics 365
• Pardot
• Marketo
• Intercom
• Segment
• BigCommerce
• PrestaShop
• WooCommerce
• Joomla
• Drupal

Languages Supported

• English
• Spanish
• French
• German
• Portuguese
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Japanese
• Korean
• Chinese
• Russian
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Dedicated IP Addresses
• A/B Testing
• Segmentation
• Automation
• Dedicated IP Pools
• IP Warming
• Subuser Accounts
• API Key Permissions
• Single Sign-On (SSO)

Os Platforms

• Web

Pricing Details

Offers tiered pricing based on email volume and features; contact vendor for specific plans and pricing.

Pricing Model

subscription

Privacy Features

• Data Encryption
• Data Minimization
• Data Residency Options
• GDPR Compliance
• CCPA Compliance
• Data Anonymization
• Data Masking
• Access Controls
• Audit Logs
• Data Retention Policies

Product Code

SW2221

Product Name

SendGrid

Ratings

• Ease of Use: 4.1/5 (Capterra)
• Customer Service: 3.0/5 (Capterra)
• Features: 4.0/5 (Capterra)
• Value for Money: 3.0/5 (Capterra)
• Likelihood to Recommend: 6/10 (Capterra)
• Overall Rating: 1.0/5 (Capterra)
• Ease of Use: 4.0/5 (Capterra)
• Customer Service: 4.0/5 (Capterra)
• Value for Money: 1.0/5 (Capterra)

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• India
• Japan
• Brazil
• Mexico
• South Korea
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland

Related Urls

• https://elion.health/products/sendgrid

Release Year

2010

Security Features

• TLS Encryption
• Two-Factor Authentication (2FA)
• Single Sign-On (SSO)
• API Key Permissions
• Dedicated IP Addresses
• IP Warming
• Subuser Accounts

Specialties

• Email Api
• Email Marketing
• Email Deliverability

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• developers
• marketers
• businesses

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success.
• Not only is Sendgrid easy to use and set-up, it quickly integrates with Wordpress to ensure transactional emails and notifications are delivered.
• Sendgrid's UI is a bit confusing and it took some time to get used to the options.
• The ability to format emails and build automations was straightforward for our simple use case. We used the API capability to sync our contacts and basic marketing automation.
• SendGrid allows us to send bulk emails to current and prospective customers without fear of our primary email service being added to spam lists.
• SendGrid is the worst vendor in our tech stack, stay away
• It offers rest full APIs and easy documentation for APIs
• Very positive experience with SendGrid given the ease of standing up the integration and validating that the messaging workflows were enabled.
• Very bad, hard to make work if successful at all and no support that will actually help you with anything.
• Ensuring Message Delivery With Ease
• My overall experience with is was very good.
• SendGrid allows an interface for non-technical people at my company. They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "SendGrid",
  "company_name": "Twilio",
  "product_url": "https://twilio.com",
  "company_url": "https://twilio.com",
  "related_urls": [
    "https://elion.health/products/sendgrid"
  ],
  "product_code": "SW2221",
  "summary": "Twilio SendGrid is a cloud-based email API platform that enables developers to send transactional and marketing emails at scale, offering high deliverability and robust security features.",
  "description": "Twilio SendGrid provides a comprehensive suite for email communication, including an Email API for transactional emails, Marketing Campaigns for promotional content, and advanced analytics to optimize email performance. It supports integration with various platforms and offers tools for email design, contact management, and deliverability enhancement.",
  "categories": [
    "communication",
    "software Development",
    "Communications",
    "Email",
    "Developer Tools"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "developers",
    "marketers",
    "businesses"
  ],
  "specialties": [
    "Email Api",
    "Email Marketing",
    "Email Deliverability"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "India",
    "Japan",
    "Brazil",
    "Mexico",
    "South Korea",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Portuguese",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Japanese",
    "Korean",
    "Chinese",
    "Russian",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Offers tiered pricing based on email volume and features; contact vendor for specific plans and pricing.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Germany",
    "India",
    "Australia",
    "Japan",
    "Brazil",
    "Mexico",
    "South Korea",
    "Italy"
  ],
  "company_founding": "2009",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Email API",
    "SMTP Service",
    "Marketing Campaigns",
    "Templates",
    "Analytics and Reporting",
    "Deliverability Insights",
    "Inbound Parse",
    "Suppression Management",
    "Event Tracking",
    "Subuser Accounts",
    "Dedicated IP Addresses",
    "A/B Testing",
    "Segmentation",
    "Automation",
    "Dedicated IP Pools",
    "IP Warming",
    "API Key Permissions",
    "Single Sign-On (SSO)"
  ],
  "optional_modules": [
    "Dedicated IP Addresses",
    "A/B Testing",
    "Segmentation",
    "Automation",
    "Dedicated IP Pools",
    "IP Warming",
    "Subuser Accounts",
    "API Key Permissions",
    "Single Sign-On (SSO)"
  ],
  "integrations": [
    "Twilio",
    "Salesforce",
    "Zapier",
    "Shopify",
    "Magento",
    "WordPress",
    "HubSpot",
    "Zendesk",
    "Slack",
    "Google Analytics",
    "Microsoft Dynamics 365",
    "Pardot",
    "Marketo",
    "Intercom",
    "Segment",
    "BigCommerce",
    "PrestaShop",
    "WooCommerce",
    "Joomla",
    "Drupal"
  ],
  "data_standards": [
    "SMTP",
    "API",
    "JSON",
    "XML",
    "CSV",
    "HTML",
    "CSS",
    "JavaScript",
    "REST",
    "OAuth 2.0"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "GDPR",
    "SOC 2",
    "ISO 27001",
    "EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
    "California Consumer Privacy Act (CCPA)"
  ],
  "certifications": [
    "ISO 27001",
    "SOC 2 Type II",
    "EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
    "California Consumer Privacy Act (CCPA)"
  ],
  "security_features": [
    "TLS Encryption",
    "Two-Factor Authentication (2FA)",
    "Single Sign-On (SSO)",
    "API Key Permissions",
    "Dedicated IP Addresses",
    "IP Warming",
    "Subuser Accounts"
  ],
  "privacy_features": [
    "Data Encryption",
    "Data Minimization",
    "Data Residency Options",
    "GDPR Compliance",
    "CCPA Compliance",
    "Data Anonymization",
    "Data Masking",
    "Access Controls",
    "Audit Logs",
    "Data Retention Policies"
  ],
  "data_residency": "EU-U.S. and Swiss-U.S. Privacy Shield Frameworks",
  "customers": [
    "Replit",
    "The Bank Agency Ltd",
    "Sintel e Regione Lombardia",
    "Verified User in Financial Services",
    "Verified User in Health, Wellness and Fitness",
    "Verified User in Information Technology and Services",
    "Verified User in Government Administration",
    "Verified User in Human Resources",
    "Verified User in Marketing and Advertising",
    "Verified User in Transportation/Trucking/Railroad",
    "Verified User in Program Development",
    "Verified User in Web Design"
  ],
  "user_reviews": [
    "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success.",
    "Not only is Sendgrid easy to use and set-up, it quickly integrates with Wordpress to ensure transactional emails and notifications are delivered.",
    "Sendgrid's UI is a bit confusing and it took some time to get used to the options.",
    "The ability to format emails and build automations was straightforward for our simple use case. We used the API capability to sync our contacts and basic marketing automation.",
    "SendGrid allows us to send bulk emails to current and prospective customers without fear of our primary email service being added to spam lists.",
    "SendGrid is the worst vendor in our tech stack, stay away",
    "It offers rest full APIs and easy documentation for APIs",
    "Very positive experience with SendGrid given the ease of standing up the integration and validating that the messaging workflows were enabled.",
    "Very bad, hard to make work if successful at all and no support that will actually help you with anything.",
    "Ensuring Message Delivery With Ease",
    "My overall experience with is was very good.",
    "SendGrid allows an interface for non-technical people at my company. They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."
  ],
  "ratings": [
    "Ease of Use: 4.1/5 (Capterra)",
    "Customer Service: 3.0/5 (Capterra)",
    "Features: 4.0/5 (Capterra)",
    "Value for Money: 3.0/5 (Capterra)",
    "Likelihood to Recommend: 6/10 (Capterra)",
    "Overall Rating: 1.0/5 (Capterra)",
    "Ease of Use: 4.0/5 (Capterra)",
    "Customer Service: 4.0/5 (Capterra)",
    "Value for Money: 1.0/5 (Capterra)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2010",
  "integration_partners": [
    "WordPress",
    "Azure"
  ],
  "id": "SW2221",
  "slug": "sendgrid",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/sendgrid.json"
  }
}