rozieai

JSON twin: https://www.healthaidb.com/software/rozieai.json

Company Name

RozieAI

Product URL

https://www.rozie.ai/healthcare

Company URL

https://www.rozie.ai

Categories

Summary

RozieAI provides AI-powered customer experience and contact-center solutions for healthcare organizations to deliver personalized, omnichannel patient engagement and agent augmentation.

Description

RozieAI is a CX-focused AI platform and services provider that delivers healthcare-specific solutions including conversation and engagement insights, digital self-service (AI concierge), agent augmentation (real-time advisory, transcription, sentiment, automated notes), journey and workflow automation via a no-code experience studio, omnichannel communications, and custom AI agents. The company offers rapid deployment, experience-innovation consulting, and managed delivery to scale personalized patient experiences across channels.

Api Available

unknown

Certifications

Company Founding

2016

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1446

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise deployments and managed services. Free consultation available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2016

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "RozieAI",
  "company_url": "https://www.rozie.ai",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "product_url": "https://www.rozie.ai/healthcare",
  "categories": [
    "administrative",
    "patient-facing",
    "analytics",
    "agent augmentation",
    "workflow automation",
    "digital self-service",
    "conversational AI"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.rozie.ai",
    "https://www.rozie.ai/healthcare",
    "https://www.rozie.ai/conversation-insights",
    "https://www.rozie.ai/elsa",
    "https://www.rozie.ai/genagents",
    "https://www.rozie.ai/privacy-policy",
    "https://www.linkedin.com/company/rozieai",
    "https://aws.amazon.com/marketplace/seller-profile?id=74d95f87-d23c-4c0f-ac72-10612f496aa5",
    "https://www.crunchbase.com/organization/rozie-ai",
    "https://builtin.com/company/rozie-ai"
  ],
  "summary": "RozieAI provides AI-powered customer experience and contact-center solutions for healthcare organizations to deliver personalized, omnichannel patient engagement and agent augmentation.",
  "description": "RozieAI is a CX-focused AI platform and services provider that delivers healthcare-specific solutions including conversation and engagement insights, digital self-service (AI concierge), agent augmentation (real-time advisory, transcription, sentiment, automated notes), journey and workflow automation via a no-code experience studio, omnichannel communications, and custom AI agents. The company offers rapid deployment, experience-innovation consulting, and managed delivery to scale personalized patient experiences across channels.",
  "target_users": [
    "contact center agents",
    "clinicians",
    "patient service representatives",
    "health system administrators",
    "digital engagement teams",
    "patients",
    "payers"
  ],
  "specialties": [
    "patient engagement",
    "contact center/telehealth support",
    "care coordination",
    "digital self-service",
    "population health outreach",
    "medical practice support",
    "hospital patient experience",
    "mental health care (engagement)"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise deployments and managed services. Free consultation available.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "managed_services"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Conversation insights (automated listening and language analysis)",
    "Engagement insights for self-service channels",
    "Content intelligence (content demand/value analysis)",
    "AI-powered digital self-service / healthcare concierge",
    "Agent augmentation (AI companion, real-time recommendations)",
    "Omnichannel agent desktop with shared customer memory",
    "Workflow and journey automation via no-code experience studio",
    "Omnichannel communications (SMS, voice, in-app, push, custom)",
    "Experience middleware with pre-built language AI services",
    "Custom AI agent builder and centralized management",
    "Real-time transcription, sentiment analysis, automated notes",
    "Task delegation and productivity tools for contact centers"
  ],
  "optional_modules": [
    "AI Healthcare Concierge Team",
    "Intelligent Experience Orchestrator",
    "Experience Language Services (ELSA)",
    "Custom Gen-AI Agents",
    "No-code Experience Studio"
  ],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [],
  "certifications": [],
  "security_features": [],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Air Canada",
    "Aviation Festival Americas (partner)",
    "IATA (collaboration/partner)",
    "Global 2000 Healthcare Company (anonymous testimonial)"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "chat",
    "email"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "2016",
  "integration_partners": [
    "AWS (Marketplace)",
    "DataArt",
    "Cignal",
    "IATA",
    "Air Canada"
  ],
  "id": "P1446",
  "slug": "rozieai",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/rozieai.json"
  }
}