JSON twin: https://www.healthaidb.com/software/royalpay.json
Royal Health
https://info.royalsolutionsgroup.com/royal-pay
https://royalsolutionsgroup.com/
RoyalPay is a patient payments platform from Royal Solutions that enables online, point-of-service and mobile payment collection with eligibility checks and patient billing automation.
RoyalPay is a secure, HIPAA-compliant patient billing and payments solution that supports online/mobile payments, contactless onsite readers (PCI-compliant), insurance eligibility and copay estimation, statement automation, and integrations with EHRs to accelerate time-of-service collections and reduce billing follow-up.
yes
2008
P1445
2025-09-07
commercial proprietary
Contact vendor for pricing and purchasing information; no public pricing listed; sales contact available for demos/trial
enterprise_quote
2008
SaaS cloud-hosted; API via OAuth2/SMART-on-FHIR
product
1.0
{
"company_name": "Royal Health",
"company_url": "https://royalsolutionsgroup.com/",
"company_offices": [
"United States"
],
"company_founding": "2008",
"product_url": "https://info.royalsolutionsgroup.com/royal-pay",
"categories": [
"administrative",
"patient-facing",
"revenue cycle",
"diagnostic"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://royalsolutionsgroup.com/",
"https://info.royalsolutionsgroup.com/royal-pay",
"https://info.royalsolutionsgroup.com/about",
"https://info.royalsolutionsgroup.com/royal-support",
"https://info.royalsolutionsgroup.com/privacy-policy",
"https://info.royalsolutionsgroup.com/royalpay-merchant-terms-of-service",
"https://elion.health/products/royalpay",
"https://www.prnewswire.com/news-releases/leading-patient-engagement-company-royal-solutions-group-adds-eligibility-and-estimating-to-royalpay-royals-mobile-payments-platform-300096922.html",
"https://www.auntminnie.com/practice-management/article/15629882/ara-diagnostic-imaging-deploys-royalpay-payment-engine"
],
"summary": "RoyalPay is a patient payments platform from Royal Solutions that enables online, point-of-service and mobile payment collection with eligibility checks and patient billing automation.",
"description": "RoyalPay is a secure, HIPAA-compliant patient billing and payments solution that supports online/mobile payments, contactless onsite readers (PCI-compliant), insurance eligibility and copay estimation, statement automation, and integrations with EHRs to accelerate time-of-service collections and reduce billing follow-up.",
"target_users": [
"patients",
"billing staff",
"revenue cycle teams",
"administrators",
"clinicians/providers"
],
"specialties": [
"radiology",
"interventional",
"oncology",
"orthopedics",
"orthodontics",
"podiatry"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and purchasing information; no public pricing listed; sales contact available for demos/trial",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"on_prem"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Eligibility checks (real-time)",
"Patient financial estimation / accurate estimating",
"Web and mobile patient payments",
"Secure credit card transactions / merchant processing",
"Upfront payment workflows / time-of-service collection",
"Payment plans and reminders",
"Clearinghouse enrollment and claim submission",
"Automated prior-authorization",
"Straight-through processing (STP) for billing",
"Automated fee schedule maintenance",
"Statement services / electronic statements",
"Lockbox services",
"AI-powered coding / certified professional coding (revenue)",
"Patient self-service (kiosk/mobile) integration",
"Reporting and revenue cycle analytics"
],
"optional_modules": [
"Kiosk integration (self-checkin/pay)",
"Eligibility & estimating module",
"Lockbox services",
"Electronic statements module",
"Payment plans / recurring payments"
],
"integrations": [
"EMR Direct (interoperability / FHIR engine)",
"Clearinghouses (claims)",
"eviCore intelliPath (auth status integration)",
"Patient portals",
"Practice management / billing systems",
"Payment processors / merchant gateways"
],
"data_standards": [
"FHIR (including SMART-on-FHIR)",
"FHIR Bulk Data",
"HL7 v2",
"OAuth2 / OpenID Connect (for API auth)"
],
"api_available": "yes",
"system_requirements": "SaaS cloud-hosted; API via OAuth2/SMART-on-FHIR",
"compliance": [
"HIPAA",
"HITECH",
"SOC 2"
],
"certifications": [
"ONC (Royal Solutions 5.0 referenced in certification/Real World Testing)"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO / SAML support",
"Audit logging",
"Multi-factor authentication (2FA)"
],
"privacy_features": [
"BAA available",
"Consent management",
"Data minimization"
],
"data_residency": "",
"customers": [
"Radiology Ltd.",
"ARA Diagnostic Imaging (Austin Radiological Association)",
"University Radiology Group",
"US Radiology Specialists",
"Casper Medical Imaging",
"South Texas Radiology Imaging Centers (STRIC)"
],
"user_reviews": [
"We saw an immediate benefit and the RoyalPay solution has improved the collection of patient responsibilities at the time of service fourfold.",
"ARA Diagnostic Imaging has implemented RoyalPay, a web-based estimation and payment engine, to improve patient payments and collections.",
"Royal's seamless implementation and continued development of their solutions has over-delivered on service, performance, and implementation."
],
"ratings": [],
"support_channels": [],
"training_options": [],
"release_year": "2008",
"integration_partners": [
"eviCore"
],
"id": "P1445",
"slug": "royalpay",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/royalpay.json"
}
}