Roundtrip

JSON twin: https://www.healthaidb.com/software/roundtrip.json

Company Name

Roundtrip

Product URL

https://roundtriphealth.com/product/

Company URL

https://roundtriphealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• logistics
• Clinical
• Administrative
• Transportation Management

Summary

Roundtrip is a digital transportation marketplace that connects healthcare providers and patients with non-emergency medical transportation (NEMT) services, aiming to improve patient access to care and reduce no-show rates.

Description

Roundtrip offers a comprehensive platform for healthcare professionals to book various transportation options, including rideshare services, medical sedans, wheelchair vans, and stretcher vehicles. The platform integrates with Electronic Health Records (EHRs) and other healthcare systems to streamline workflows and enhance patient care. By providing real-time updates and reminders, Roundtrip aims to reduce patient no-shows and improve overall health outcomes. The company has secured partnerships with major healthcare organizations and has been recognized for its innovative approach to healthcare transportation.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2016

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type II
• ISO 27001

Customers

• Health Systems
• Health Plans
• Transportation Companies

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Non-Emergency Medical Transportation (NEMT) scheduling
• Integration with Electronic Health Records (EHRs)
• Integration with Computer-Aided Dispatch (CAD) systems
• Real-time ride status updates
• Automated ride planning
• Member portal for health plans
• Comprehensive transportation marketplace
• Data analytics and reporting
• Prior authorization management
• Single sign-on (SSO) capabilities

Id

SW2181

Integration Partners

• Lyft
• EHRs
• transportation CAD systems
• care coordination platforms

Integrations

• Epic
• Cerner
• naviHealth
• Teletracking
• ZOLL
• ESO Logis Dispatch

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

• Paratransit services
• Community transportation programs

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2181

Product Name

Roundtrip

Ratings

• 4.5/5 on G2
• 4.7/5 on G2
• 4.8/5 on G2
• 4.9/5 on G2
• 4.6/5 on G2

Regions Available

• United States

Related Urls

• https://apps.apple.com/us/app/roundtrip-health-rider/id6444264833
• https://www.lyft.com/business/customer-stories/roundtrip
• https://www.f6s.com/company/rideroundtrip
• https://www.prnewswire.com/news-releases/roundtrip-launches-industry-leading-fhir-powered-ehr-integration-to-transform-transportation-workflows-302531326.html
• https://elion.health/products/roundtrip

Release Year

2015

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Non-emergency Medical Transportation
• Healthcare Logistics
• Patient Transportation Coordination

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• care coordinators
• social workers
• nurses
• patients
• healthcare administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Heathcare towards healthy
• its a pretty good software but epic is a more advanced one i prefer
• Fantastic service!
• Cerner HealthCare

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Roundtrip",
  "company_name": "Roundtrip",
  "product_url": "https://roundtriphealth.com/product/",
  "company_url": "https://roundtriphealth.com",
  "related_urls": [
    "https://apps.apple.com/us/app/roundtrip-health-rider/id6444264833",
    "https://www.lyft.com/business/customer-stories/roundtrip",
    "https://www.f6s.com/company/rideroundtrip",
    "https://www.prnewswire.com/news-releases/roundtrip-launches-industry-leading-fhir-powered-ehr-integration-to-transform-transportation-workflows-302531326.html",
    "https://elion.health/products/roundtrip"
  ],
  "product_code": "SW2181",
  "summary": "Roundtrip is a digital transportation marketplace that connects healthcare providers and patients with non-emergency medical transportation (NEMT) services, aiming to improve patient access to care and reduce no-show rates.",
  "description": "Roundtrip offers a comprehensive platform for healthcare professionals to book various transportation options, including rideshare services, medical sedans, wheelchair vans, and stretcher vehicles. The platform integrates with Electronic Health Records (EHRs) and other healthcare systems to streamline workflows and enhance patient care. By providing real-time updates and reminders, Roundtrip aims to reduce patient no-shows and improve overall health outcomes. The company has secured partnerships with major healthcare organizations and has been recognized for its innovative approach to healthcare transportation.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "logistics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Transportation Management"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "care coordinators",
    "social workers",
    "nurses",
    "patients",
    "healthcare administrators"
  ],
  "specialties": [
    "Non-emergency Medical Transportation",
    "Healthcare Logistics",
    "Patient Transportation Coordination"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2016",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Non-Emergency Medical Transportation (NEMT) scheduling",
    "Integration with Electronic Health Records (EHRs)",
    "Integration with Computer-Aided Dispatch (CAD) systems",
    "Real-time ride status updates",
    "Automated ride planning",
    "Member portal for health plans",
    "Comprehensive transportation marketplace",
    "Data analytics and reporting",
    "Prior authorization management",
    "Single sign-on (SSO) capabilities"
  ],
  "optional_modules": [
    "Paratransit services",
    "Community transportation programs"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "naviHealth",
    "Teletracking",
    "ZOLL",
    "ESO Logis Dispatch"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type II",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Health Systems",
    "Health Plans",
    "Transportation Companies"
  ],
  "user_reviews": [
    "Heathcare towards healthy",
    "its a pretty good software but epic is a more advanced one i prefer",
    "Fantastic service!",
    "Cerner HealthCare"
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.7/5 on G2",
    "4.8/5 on G2",
    "4.9/5 on G2",
    "4.6/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Lyft",
    "EHRs",
    "transportation CAD systems",
    "care coordination platforms"
  ],
  "id": "SW2181",
  "slug": "roundtrip",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/roundtrip.json"
  }
}