rotera

JSON twin: https://www.healthaidb.com/software/rotera.json

Company Name

Rotera

Product URL

https://www.rotera.ai/alyks

Company URL

https://www.rotera.ai

Categories

Summary

Rotera provides Alyks, an AI-powered digital assistant and automation platform that integrates with EHRs to streamline revenue cycle, insurance discovery, provider matching, patient estimates, denials management and call center workflows.

Description

Rotera (now part of VisiQuate) builds Alyks, a healthcare digital assistant and automation platform that surfaces payer and patient information in-context, automates routine tasks, supports insurance discovery, provider matching, price estimation, knowledge management, billing edits and denials workflows, and connects user actions to bots for back-end automation to reduce manual work and accelerate revenue cycle processes.

Api Available

yes

Certifications

Company Founding

2021

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1442

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and deployment options (enterprise sales; no public pricing).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2021

Security Features

Specialties

Support Channels

System Requirements

Windows and macOS installers; Active Directory support; SSO/SAML; (SaaS-hosted backend)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Rotera",
  "company_url": "https://www.rotera.ai",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "product_url": "https://www.rotera.ai/alyks",
  "categories": [
    "revenue cycle automation",
    "AI contact center agent assistants",
    "insurance discovery",
    "knowledge management",
    "automation / RPA"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.rotera.ai",
    "https://www.rotera.ai/about",
    "https://www.rotera.ai/alyks",
    "https://rotera.notion.site/Alyks-Sidekick-ASK-ba8cc61812a849e8bfda59c6d82b10d9",
    "https://elion.health/products/rotera",
    "https://www.visiquate.com/news/visiquate-acquires-rotera-to-advance-ai-driven-revenue-cycle-automation",
    "https://www.prnewswire.com/news-releases/visiquate-acquires-rotera-to-advance-ai-driven-revenue-cycle-automation-302410866.html",
    "https://www.linkedin.com/company/rotera1",
    "https://www.crunchbase.com/organization/rotera",
    "https://www.privacypolicies.com/live/a9ad9d30-ec9f-4644-a906-b6784d42fca0"
  ],
  "summary": "Rotera provides Alyks, an AI-powered digital assistant and automation platform that integrates with EHRs to streamline revenue cycle, insurance discovery, provider matching, patient estimates, denials management and call center workflows.",
  "description": "Rotera (now part of VisiQuate) builds Alyks, a healthcare digital assistant and automation platform that surfaces payer and patient information in-context, automates routine tasks, supports insurance discovery, provider matching, price estimation, knowledge management, billing edits and denials workflows, and connects user actions to bots for back-end automation to reduce manual work and accelerate revenue cycle processes.",
  "target_users": [
    "revenue cycle staff",
    "billing specialists",
    "denials teams",
    "call center agents",
    "revenue integrity teams",
    "clinical staff",
    "administrators",
    "IT/automation teams"
  ],
  "specialties": [
    "revenue cycle management",
    "denials management",
    "patient financial access",
    "call center operations",
    "clinical documentation improvement",
    "insurance data reconciliation"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment options (enterprise sales; no public pricing).",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "Desktop client (Windows, macOS)",
    "Hybrid / on-prem options"
  ],
  "os_platforms": [
    "Web",
    "Windows",
    "macOS",
    "iOS",
    "Android"
  ],
  "features": [
    "Digital assistants management (design to delivery)",
    "Sidebar Sidekick desktop overlay",
    "Configurable assistant UI (images, tables, emojis, links)",
    "Knowledge assistants (policies, procedures, provider data)",
    "Workflow helper assistants (guided action items)",
    "Global and fuzzy search across assistants and datasets",
    "Custom multi-criterion search forms",
    "Geo and date/time filtered search",
    "Metrics & dashboards",
    "Embedded feedback forms / closed feedback loops",
    "User notepad and reminders",
    "Click-to-call / VOIP integration",
    "Continuous data ingestion / updates",
    "Automation triggers from assistants",
    "User settings and role-based assistant access",
    "Testing assistants / UAT support",
    "SharePoint content ingestion",
    "APIs for public and private integration",
    "Outbound and inbound EHR integrations",
    "Configurable licensing and included support"
  ],
  "optional_modules": [
    "Denials Management",
    "Insurance Discovery",
    "Provider Match",
    "Knowledge Management"
  ],
  "integrations": [
    "Epic",
    "Major EHR vendors (outbound/inbound integrations)",
    "SharePoint",
    "Active Directory / SSO",
    "SAML",
    "OAuth",
    "VOIP / click-to-call systems",
    "SFTP",
    "Flat file imports (note imports, billing indicators, BDC, CRD)",
    "Public and private APIs"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "X12",
    "Flat file (CSV/TSV)"
  ],
  "api_available": "yes",
  "system_requirements": "Windows and macOS installers; Active Directory support; SSO/SAML; (SaaS-hosted backend)",
  "compliance": [
    "HIPAA",
    "SOC 2 (AICPA standards)"
  ],
  "certifications": [],
  "security_features": [
    "SSL/TLS encrypted data transfers",
    "SSO/SAML",
    "Multi-factor authentication (MFA)",
    "Role-based user management",
    "Encrypted data in transit"
  ],
  "privacy_features": [
    "No keystroke/activity logging by Rotera",
    "Data minimization / limited storage of user activity"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "documentation",
    "contact_form_email",
    "calendly/sales_scheduling"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online_demo"
  ],
  "release_year": "2021",
  "integration_partners": [
    "Epic",
    "SharePoint",
    "Active Directory/SSO",
    "SAML",
    "OAuth",
    "VOIP systems",
    "FHIR",
    "HL7",
    "X12",
    "SFTP",
    "Public/private APIs",
    "Major EHR vendors"
  ],
  "id": "P1442",
  "slug": "rotera",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/rotera.json"
  }
}