rightsite-health

JSON twin: https://www.healthaidb.com/software/rightsite-health.json

Company Name

RightSite Health

Product URL

https://rightsitehealth.com/ems/

Company URL

https://rightsitehealth.com/

Categories

Summary

RightSite Health provides on-dispatch and on-scene telehealth that connects non‑emergent 911/EMS patients to board‑certified ER physicians and patient navigators to redirect care to appropriate non‑ER sites.

Description

A telehealth and care‑navigation service integrated with EMS dispatch and on‑scene workflows that offers real‑time ER physician teleconsults plus ongoing patient navigation (prescription support, transport coordination, social service referrals) to reduce unnecessary emergency department use and free EMS resources for critical calls.

Api Available

unknown

Certifications

Company Founding

2023

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1431

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and deployment details (no public pricing listed).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "RightSite Health",
  "company_url": "https://rightsitehealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "product_url": "https://rightsitehealth.com/ems/",
  "categories": [
    "clinical",
    "telehealth",
    "patient-facing",
    "care navigation",
    "EMS integration",
    "post-acute/urgent care diversion"
  ],
  "market_segment": [
    "enterprise",
    "payer",
    "health system"
  ],
  "links": [
    "https://rightsitehealth.com/",
    "https://rightsitehealth.com/about-us/",
    "https://rightsitehealth.com/ems/",
    "https://rightsitehealth.com/patients/",
    "https://rightsitehealth.com/notice-of-privacy-practices/",
    "https://elion.health/products/rightsite-health",
    "https://www.linkedin.com/company/rightsite-health",
    "https://www.crunchbase.com/organization/rightsite-health",
    "https://www.walb.com/2025/08/26/dougherty-county-ems-launches-911-telehealth-program-expand-access-ease-er-overcrowding/",
    "https://data.cms.gov/tools/medicare-revalidation-list/provider/O20220914003899"
  ],
  "summary": "RightSite Health provides on-dispatch and on-scene telehealth that connects non‑emergent 911/EMS patients to board‑certified ER physicians and patient navigators to redirect care to appropriate non‑ER sites.",
  "description": "A telehealth and care‑navigation service integrated with EMS dispatch and on‑scene workflows that offers real‑time ER physician teleconsults plus ongoing patient navigation (prescription support, transport coordination, social service referrals) to reduce unnecessary emergency department use and free EMS resources for critical calls.",
  "target_users": [
    "EMS crews/paramedics",
    "Emergency medicine physicians",
    "Patient navigators",
    "Health plan administrators",
    "Patients (non‑emergent 911 callers)",
    "Hospital administrators",
    "Payers"
  ],
  "specialties": [
    "Emergency medicine",
    "Telehealth/virtual care",
    "Care navigation",
    "Community health/social determinants of health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment details (no public pricing listed).",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "In-dispatch telehealth connection to ER physicians",
    "On-scene telehealth for EMS providers",
    "Patient navigator for non-clinical care coordination",
    "Rapid EMS release workflow (average release time reported)",
    "Reduction of unnecessary ER transports",
    "Post-encounter patient follow-up and satisfaction surveying",
    "Care navigation to alternative care settings",
    "Audio/video telehealth connectivity",
    "Clinical decision support for EMS disposition",
    "Operational analytics (service metrics)"
  ],
  "optional_modules": [],
  "integrations": [
    "Existing EMS dispatch platforms (no new platform required)",
    "911/EMS operational workflows"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [],
  "privacy_features": [
    "Notice of Privacy Practices (publicly available)"
  ],
  "data_residency": "",
  "customers": [
    "Dougherty County EMS (Dougherty County, GA)",
    "Beaumont Fire Department / RightSite program (Beaumont, TX)"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "email"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "",
  "integration_partners": [
    "GoodSAM"
  ],
  "id": "P1431",
  "slug": "rightsite-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/rightsite-health.json"
  }
}