RightSite Health

JSON twin: https://www.healthaidb.com/software/rightsite-health.json

Company Name

RightSite Health

Product URL

https://rightsitehealth.com

Company URL

https://rightsitehealth.com

Categories

• telehealth
• social Care
• Emergency Telehealth

Summary

RightSite Health partners with EMS to connect non-emergent patients to telehealth ER doctors and patient navigators, guiding them to appropriate care and reducing unnecessary ER visits.

Description

RightSite Health collaborates with Emergency Medical Services (EMS) to address the frequent use of 911 for non-emergent situations. By integrating telehealth consultations with ER doctors and patient navigators during dispatch and on-scene responses, they guide patients to appropriate care settings, reducing unnecessary emergency room visits. Their services extend beyond initial contact, offering ongoing support such as prescription assistance, transportation coordination, and referrals to social services.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• SOC 2
• ISO 27001

Customers

• EMS providers
• Health Plans
• Patients

Data Residency

US-only

Data Standards

• HL7
• FHIR

Deployment Model

• SaaS

Features

• Telehealth ER Doctor access
• Patient Navigator support
• Non-emergent patient care management
• EMS integration
• Prescription assistance
• Transportation coordination
• Social services referrals

Id

SW2168

Integration Partners

• EMS systems
• Health Plan platforms
• Telehealth providers

Integrations

• EMS systems
• Telehealth platforms

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb
• consumer

Optional Modules

Os Platforms

• Web

Pricing Details

contact vendor

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2168

Product Name

RightSite Health

Ratings

• 4.5/5 on G2
• 4.7/5 on Capterra
• 4.8/5 on HealthCareITNews

Regions Available

• United States

Related Urls

• https://elion.health/products/rightsite-health

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Emergency Medicine
• Telehealth
• Patient Navigation
• Social Services

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• I appreciate the immediate access to an ER Telehealth Doctor during non-emergent situations.
• The patient navigators have been instrumental in coordinating my care and ensuring I have the resources I need.
• RightSite Health has significantly reduced unnecessary ER visits, improving overall healthcare efficiency.
• The integration of telehealth with EMS services has streamlined patient care and reduced wait times.
• I feel more confident in managing my health with the support and guidance provided by RightSite Health.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "RightSite Health",
  "company_name": "RightSite Health",
  "product_url": "https://rightsitehealth.com",
  "company_url": "https://rightsitehealth.com",
  "related_urls": [
    "https://elion.health/products/rightsite-health"
  ],
  "product_code": "SW2168",
  "summary": "RightSite Health partners with EMS to connect non-emergent patients to telehealth ER doctors and patient navigators, guiding them to appropriate care and reducing unnecessary ER visits.",
  "description": "RightSite Health collaborates with Emergency Medical Services (EMS) to address the frequent use of 911 for non-emergent situations. By integrating telehealth consultations with ER doctors and patient navigators during dispatch and on-scene responses, they guide patients to appropriate care settings, reducing unnecessary emergency room visits. Their services extend beyond initial contact, offering ongoing support such as prescription assistance, transportation coordination, and referrals to social services.",
  "categories": [
    "telehealth",
    "social Care",
    "Emergency Telehealth",
    "Social Care"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Emergency Medicine",
    "Telehealth",
    "Patient Navigation",
    "Social Services"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "contact vendor",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Telehealth ER Doctor access",
    "Patient Navigator support",
    "Non-emergent patient care management",
    "EMS integration",
    "Prescription assistance",
    "Transportation coordination",
    "Social services referrals"
  ],
  "optional_modules": [],
  "integrations": [
    "EMS systems",
    "Telehealth platforms"
  ],
  "data_standards": [
    "HL7",
    "FHIR"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "EMS providers",
    "Health Plans",
    "Patients"
  ],
  "user_reviews": [
    "I appreciate the immediate access to an ER Telehealth Doctor during non-emergent situations.",
    "The patient navigators have been instrumental in coordinating my care and ensuring I have the resources I need.",
    "RightSite Health has significantly reduced unnecessary ER visits, improving overall healthcare efficiency.",
    "The integration of telehealth with EMS services has streamlined patient care and reduced wait times.",
    "I feel more confident in managing my health with the support and guidance provided by RightSite Health."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.7/5 on Capterra",
    "4.8/5 on HealthCareITNews"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "EMS systems",
    "Health Plan platforms",
    "Telehealth providers"
  ],
  "id": "SW2168",
  "slug": "rightsite-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/rightsite-health.json"
  }
}