JSON twin: https://www.healthaidb.com/software/rhinogram.json
Rhinogram
https://www.rhinogram.com/how-it-works
Rhinogram is a HIPAA-compliant patient engagement and telehealth platform that enables secure two-way texting, app-free video visits, digital intake/consent forms, contactless payments and practice analytics.
Rhinogram converts existing office phone lines into secure, text-capable communication channels and provides multimedia messaging, live video visits without an app, e-forms and e-signatures, text-to-pay, appointment reminders, message templates, smart routing/after-hours triage, message translation and analytics, with EHR/PMS integrations and enterprise-grade auditing and access controls for HIPAA compliance.
unknown
2015
P1425
2025-09-07
commercial, proprietary
Contact vendor for pricing and demos; pricing not published online.
enterprise_quote
product
1.0
{
"company_name": "Rhinogram",
"company_url": "https://www.rhinogram.com",
"company_offices": [
"United States"
],
"company_founding": "2015",
"product_url": "https://www.rhinogram.com/how-it-works",
"categories": [
"patient-facing",
"administrative",
"telehealth",
"patient engagement",
"secure messaging",
"virtual care",
"communication"
],
"market_segment": [
"smb",
"enterprise"
],
"links": [
"https://www.rhinogram.com",
"https://www.rhinogram.com/how-it-works",
"https://www.rhinogram.com/about",
"https://marketplace.athenahealth.com/product/Rhinogram",
"https://elion.health/products/rhinogram",
"https://www.g2.com/products/rhinogram-rhinogram/reviews",
"https://www.capterra.com/p/192199/Rhinogram/reviews"
],
"summary": "Rhinogram is a HIPAA-compliant patient engagement and telehealth platform that enables secure two-way texting, app-free video visits, digital intake/consent forms, contactless payments and practice analytics.",
"description": "Rhinogram converts existing office phone lines into secure, text-capable communication channels and provides multimedia messaging, live video visits without an app, e-forms and e-signatures, text-to-pay, appointment reminders, message templates, smart routing/after-hours triage, message translation and analytics, with EHR/PMS integrations and enterprise-grade auditing and access controls for HIPAA compliance.",
"target_users": [
"clinicians",
"nurses",
"medical administrators",
"front-desk staff",
"patients",
"telehealth coordinators"
],
"specialties": [
"Primary Care",
"Dermatology",
"Behavioral Health",
"Cardiology",
"OB/GYN",
"Pediatrics",
"Orthopedics",
"Allergy & ENT",
"General Surgery",
"Plastic Surgery",
"Wound Care",
"Concierge Medicine",
"Veterinary Medicine",
"Orthodontics",
"Chronic Care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing and demos; pricing not published online.",
"license": "commercial, proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"HIPAA-compliant secure text messaging",
"Multimedia messaging (images) to office phone lines",
"Live video telehealth via secure link (no app/portal required)",
"E-forms and e-signatures",
"Automated appointment reminders and smart routing",
"Virtual waiting room / arrival-by-text workflow",
"Text-to-pay (contactless payments / RhinoPay)",
"Analytics dashboard and reporting",
"Message translation (bilingual support, stores both versions)",
"Facebook Messenger and social messaging integration",
"Outbound calls and in-platform call display",
"Message template library",
"After-hours triage and auto-responses",
"Post-care follow-up messaging and treatment plan management",
"Audit logging and permanent communication records"
],
"optional_modules": [
"RhinoPay (text-to-pay/payments)",
"Analytics / Reporting enhancements",
"Advanced smart routing / after-hours triage"
],
"integrations": [
"athenahealth",
"Facebook Messenger",
"EHR/PMS (general — configurable integrations with major EHRs)"
],
"data_standards": [],
"api_available": "unknown",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Detailed auditing / audit logs",
"Fine-grained access control (RBAC)",
"Permanent secure records of communications",
"SSO / OAuth support"
],
"privacy_features": [
"HIPAA-compliant messaging",
"BAA available"
],
"data_residency": "",
"customers": [
"Be Well El Paso Pediatrics",
"Virginia Center of Women"
],
"user_reviews": [
"Rhinogram scam",
"No way I delivered this and no way to dispute it (mentions Rhinogram)"
],
"ratings": [
"Capterra: 4.9/5 (badge on vendor site)",
"Named a G2 High Performer (Fall 2022) by Rhinogram blog"
],
"support_channels": [
"phone",
"text/SMS",
"email/contact form",
"request-a-demo",
"webinars",
"documentation"
],
"training_options": [
"RhinogramU",
"documentation",
"webinars",
"live_online"
],
"release_year": "",
"integration_partners": [
"athenahealth",
"Facebook Messenger",
"OAuth/SSO",
"RhinoPay (text-to-pay)",
"EHR/PMS integrations (generic)"
],
"id": "P1425",
"slug": "rhinogram",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/rhinogram.json"
}
}