revspring

JSON twin: https://www.healthaidb.com/software/revspring.json

Company Name

RevSpring

Product URL

https://revspringinc.com/products/engagement/

Company URL

https://revspringinc.com

Categories

Summary

RevSpring is a patient engagement and payment platform that personalizes communications, automates pre‑service workflows, and manages patient financial interactions to increase collections and improve patient experience.

Description

RevSpring provides an omnichannel patient engagement suite (including intake/visit management, conversational AI, patient statements, analytics, and payment processing) that integrates with EHRs and practice management systems to drive appointment adherence, self‑service, and improved collections for healthcare organizations.

Api Available

yes

Certifications

Company Founding

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1423

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise quotes and demos available (no public list prices).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

1981

Security Features

Specialties

Support Channels

System Requirements

SaaS-hosted; supports secure browser access, SFTP file transfers, VPN for remote admin; Windows SSTP VPN for employees

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "RevSpring",
  "company_url": "https://revspringinc.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "",
  "product_url": "https://revspringinc.com/products/engagement/",
  "categories": [
    "administrative",
    "patient-facing",
    "patient engagement",
    "payment",
    "revenue cycle management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://revspringinc.com/",
    "https://revspringinc.com/about/",
    "https://revspringinc.com/products/engagement/",
    "https://revspringinc.com/healthcare/",
    "https://revspringinc.com/products/payment/",
    "https://revspringinc.com/security-system-description/",
    "https://klasresearch.com/vendor-ratings/revspring/64933",
    "https://revspringinc.com/resources/blog/revspring-wins-best-in-klas-for-patient-financial-engagement/",
    "https://revspringinc.com/resources/blog/revspring-and-availity-expand-partnership/",
    "https://www.linkedin.com/company/revspring/"
  ],
  "summary": "RevSpring is a patient engagement and payment platform that personalizes communications, automates pre‑service workflows, and manages patient financial interactions to increase collections and improve patient experience.",
  "description": "RevSpring provides an omnichannel patient engagement suite (including intake/visit management, conversational AI, patient statements, analytics, and payment processing) that integrates with EHRs and practice management systems to drive appointment adherence, self‑service, and improved collections for healthcare organizations.",
  "target_users": [
    "patients",
    "health system administrators",
    "patient access staff",
    "billing/financial teams",
    "revenue cycle managers",
    "marketing/digital teams",
    "clinicians (indirect)",
    "payers",
    "pharmacies"
  ],
  "specialties": [
    "healthcare providers (acute)",
    "outpatient clinics",
    "pharmacies",
    "labs",
    "orthopedics",
    "urgent care",
    "specialty providers",
    "payers"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise quotes and demos available (no public list prices).",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "mobile web (responsive)"
  ],
  "features": [
    "Pre-service patient engagement and communications",
    "true Estimate (patient-friendly cost estimation)",
    "Appointment reminders and scheduling notifications (Talksoft)",
    "Consumer price shopping / price transparency (true Price)",
    "Contactless check-in and parking-lot check-in (Arrived)",
    "Omni-channel communications (email, SMS, print/mail, voice)",
    "Patient self-service and bill presentment",
    "Integrated payments and payment portals",
    "Analytics and reporting for engagement performance",
    "Print & mail statement generation and fulfillment",
    "Address and demographic data validation / enrichment",
    "Mail tracking and USPS integration",
    "Campaign/workflow personalization and preference management",
    "Duplicate detection and file validation on ingest",
    "Secure file transfer (SFTP) and batch processing"
  ],
  "optional_modules": [
    "true Estimate",
    "Talksoft Appointment Reminders",
    "true Price consumer price shopping tool",
    "Arrived contactless check-in",
    "PersonaPay / payment portal"
  ],
  "integrations": [
    "Epic (MyChart, Hyperspace, Willow/Willow Payments)",
    "Cerner",
    "MEDITECH",
    "GE Centricity",
    "MedHost",
    "NextGen",
    "Soarian",
    "EHRs via API or file-based integrations",
    "Payment networks / digital wallets (via payment integrations)"
  ],
  "data_standards": [
    "SFTP (secure file transfer)",
    "SSL/TLS"
  ],
  "api_available": "yes",
  "system_requirements": "SaaS-hosted; supports secure browser access, SFTP file transfers, VPN for remote admin; Windows SSTP VPN for employees",
  "compliance": [
    "HIPAA (handled as healthcare data processor)",
    "CCPA (provides CCPA request process)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption at rest (Vormetric)",
    "Encryption in transit (SSL/TLS, SFTP)",
    "Role-based access controls (RBAC)",
    "Centralized logging and SIEM (LogRhythm)",
    "Endpoint protection (Symantec)",
    "VPN with two-factor authentication for remote access",
    "Audit logs and activity history"
  ],
  "privacy_features": [
    "Privacy policy and CCPA opt-out/requests",
    "Data processing controls and contract options (BAA available via contracting)"
  ],
  "data_residency": "",
  "customers": [
    "UPMC",
    "UPMC Health Plan",
    "UW Health",
    "TriHealth",
    "Community Health",
    "Morris Hospital & Healthcare Centers",
    "California Medical Business Services (CMBS)",
    "Physicians Anesthesia Service",
    "Hallmark Health",
    "Breg, Inc."
  ],
  "user_reviews": [
    "The RevSpring system has taken a lot of work off our staff's shoulders, increased our gross revenue and provided after hours convenience to our patients.",
    "RevSpring's system looks like it is very intuitive to use, but it actually takes users a bit of time to get used to.",
    "PersonaPay payment platform helped increase point-of-service payments and simplify patient payments workflows."
  ],
  "ratings": [
    "Best in KLAS — Patient Financial Engagement (2025) (KLAS Research)",
    "Best in KLAS — Patient Communications (2024) (KLAS Research)",
    "FeaturedCustomers 4.8/5.0 (based on 1806 reference ratings)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "1981",
  "integration_partners": [
    "Epic",
    "Availity",
    "Synchrony / CareCredit",
    "Trella Health",
    "Solimar Systems",
    "Loyale Healthcare"
  ],
  "id": "P1423",
  "slug": "revspring",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/revspring.json"
  }
}