relymd

JSON twin: https://www.healthaidb.com/software/relymd.json

Company Name

RelyMD

Product URL

https://relymd.com/virtualurgentcare/

Company URL

https://relymd.com/

Categories

Summary

RelyMD is a US-based telehealth platform providing 24/7 on-demand virtual urgent care, primary care and behavioral health through mobile and web apps for consumers and white‑label telehealth solutions for health systems and employers.

Description

RelyMD operates a managed, staffed telemedicine service offering on-demand video visits (minutes-to-connect) staffed by board-certified clinicians, white‑label deployments for health systems/employers, care navigation to reduce ED/UC utilization, and integrated mental‑health services via partnerships. The company emphasizes community‑based providers, revenue-generation for health system partners, and multi-state licensure for virtual urgent care.

Api Available

unknown

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

US-based (company address and operations in the United States)

Data Standards

Deployment Model

Features

Id

P1408

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Consumer app available; visit/encounter fees and employer/health‑system contract pricing vary by deployment — contact vendor for pricing and trial info.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2015

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "RelyMD",
  "company_url": "https://relymd.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "product_url": "https://relymd.com/virtualurgentcare/",
  "categories": [
    "clinical",
    "telehealth",
    "urgent care",
    "post-acute care",
    "mental health",
    "patient-facing",
    "care coordination"
  ],
  "market_segment": [
    "enterprise",
    "smb",
    "consumer"
  ],
  "links": [
    "https://relymd.com/",
    "https://relymd.com/about-us/",
    "https://relymd.com/virtualurgentcare/",
    "https://relymd.com/solutions-health-systems/",
    "https://relymd.com/technology/",
    "https://relymd.com/wp-content/uploads/2019/12/RMDTOS20191218.pdf",
    "https://relymd.com/wp-content/uploads/2020/05/2020-0505_RMD-LLC_INFORMED-CONSENT-and-PRIVACY-POLICY-for-PLATFORM-and-APP.pdf",
    "https://play.google.com/store/apps/details?id=com.virtumedix.relymd",
    "https://www.linkedin.com/company/relymd",
    "https://www.crunchbase.com/organization/relymd"
  ],
  "summary": "RelyMD is a US-based telehealth platform providing 24/7 on-demand virtual urgent care, primary care and behavioral health through mobile and web apps for consumers and white‑label telehealth solutions for health systems and employers.",
  "description": "RelyMD operates a managed, staffed telemedicine service offering on-demand video visits (minutes-to-connect) staffed by board-certified clinicians, white‑label deployments for health systems/employers, care navigation to reduce ED/UC utilization, and integrated mental‑health services via partnerships. The company emphasizes community‑based providers, revenue-generation for health system partners, and multi-state licensure for virtual urgent care.",
  "target_users": [
    "patients/consumers",
    "clinicians",
    "health system administrators",
    "employers/HR",
    "occupational health teams",
    "payers"
  ],
  "specialties": [
    "virtual urgent care",
    "primary care",
    "behavioral/mental health",
    "emergency medicine (tele‑triage)",
    "occupational/employee health"
  ],
  "regions_available": [
    "United States",
    "North Carolina"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Consumer app available; visit/encounter fees and employer/health‑system contract pricing vary by deployment — contact vendor for pricing and trial info.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS (private-label telehealth)"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "On-demand virtual urgent care (24/7)",
    "Branded / private-label patient experience",
    "Mobile patient apps",
    "Video visits and telemedicine consults",
    "Chat/triage and rapid access (minutes)",
    "Provider network management and referrals",
    "Care coordination and follow-up referral workflow",
    "EMR/EHR system interface (integrated workflow)",
    "Third-party insurance billing support",
    "Flexible staffing model (RelyMD providers, client providers, hybrid)",
    "Evidence-based clinical guidelines",
    "Reporting and analytics (care coordination/revenue focus)"
  ],
  "optional_modules": [
    "Flexible staffing (use RelyMD providers or customer's)",
    "Post-acute care workflows",
    "Behavioral/mental health services (offering page exists)",
    "EMS collaboration module (specialized offering)"
  ],
  "integrations": [
    "EHR/EMR systems (unspecified / custom EMR interfaces)",
    "Third-party insurance billing systems",
    "Provider network / referral systems"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH"
  ],
  "certifications": [],
  "security_features": [
    "Encryption of PHI (in transit / at rest implied)",
    "Audit/accounting of disclosures"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available / business associate contract processes",
    "Patient rights / consent management (Notice of Privacy Practices)",
    "Anonymization for research (explicitly mentioned)"
  ],
  "data_residency": "US-based (company address and operations in the United States)",
  "customers": [
    "WakeMed",
    "ApolloMD",
    "Givens Retirement Community",
    "MYidealDOCTOR"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "patient-support (web/email)",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2015",
  "integration_partners": [
    "ApolloMD",
    "EHR/EMR systems (integration/interface)"
  ],
  "id": "P1408",
  "slug": "relymd",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/relymd.json"
  }
}