relatient

JSON twin: https://www.healthaidb.com/software/relatient.json

Company Name

Relatient

Product URL

https://www.relatient.com/dash-by-relatient/

Company URL

https://www.relatient.com

Categories

Summary

Relatient (Dash) is a patient engagement and intelligent scheduling platform that provides self-scheduling, two-way messaging, digital registration, reminders, and financial clearance to reduce no-shows and improve access to care.

Description

Dash by Relatient is a SaaS patient engagement suite offering rules-based intelligent scheduling (self-scheduling and call-center support), HIPAA-compliant two-way messaging/chat, multi-channel automated appointment reminders (SMS/voice/email), digital registration/intake, payment and financial clearance tools, targeted campaigns, and open scheduling APIs with integrations to major EHR/PM systems to streamline workflows and improve access and revenue.

Api Available

yes

Certifications

Company Founding

2012

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1407

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; demo and sales inquiry available on vendor website.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Relatient",
  "company_url": "https://www.relatient.com",
  "company_offices": [
    "United States",
    "India"
  ],
  "company_founding": "2012",
  "product_url": "https://www.relatient.com/dash-by-relatient/",
  "categories": [
    "administrative",
    "patient-facing",
    "patient scheduling",
    "patient engagement",
    "digital intake",
    "communications",
    "revenue cycle"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.relatient.com",
    "https://www.relatient.com/about/",
    "https://www.relatient.com/dash-by-relatient/",
    "https://www.relatient.com/?page_id=383",
    "https://www.relatient.com/support/",
    "https://www.relatient.com/privacy-policy/",
    "https://www.g2.com/products/relatient/reviews",
    "https://www.capterra.com/p/183345/Relatient/reviews/",
    "https://klasresearch.com/vendor-ratings/relatient/65172"
  ],
  "summary": "Relatient (Dash) is a patient engagement and intelligent scheduling platform that provides self-scheduling, two-way messaging, digital registration, reminders, and financial clearance to reduce no-shows and improve access to care.",
  "description": "Dash by Relatient is a SaaS patient engagement suite offering rules-based intelligent scheduling (self-scheduling and call-center support), HIPAA-compliant two-way messaging/chat, multi-channel automated appointment reminders (SMS/voice/email), digital registration/intake, payment and financial clearance tools, targeted campaigns, and open scheduling APIs with integrations to major EHR/PM systems to streamline workflows and improve access and revenue.",
  "target_users": [
    "clinicians",
    "scheduling staff",
    "call center agents",
    "practice administrators",
    "patients",
    "revenue cycle teams",
    "health system IT teams"
  ],
  "specialties": [
    "primary care",
    "specialty clinics",
    "hospitals and health systems",
    "federally qualified health centers",
    "behavioral health",
    "orthopedics",
    "cardiology",
    "pediatrics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; demo and sales inquiry available on vendor website.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Rules-based/intelligent patient scheduling",
    "Open scheduling APIs (Dash Direct)",
    "Real-time scheduling and data exchange",
    "Personalized multichannel patient communications",
    "Inbound online chat with routing and conversational history",
    "Digital registration / mobile-friendly check-in",
    "Mobile payments and balance notifications (no-login payment links)",
    "Automated referral scheduling",
    "24/7 self-scheduling and virtual care automation",
    "Reporting and utilization analytics",
    "Audit trails / conversation history"
  ],
  "optional_modules": [
    "Dash Schedule (intelligent scheduling)",
    "Dash Direct (open scheduling APIs)",
    "Dash Chat (online chat/navigation)",
    "Dash Engage (personalized communications)",
    "Dash Intake (digital registration)",
    "Financial Clearance (payments & collections)"
  ],
  "integrations": [
    "Epic",
    "Athenahealth",
    "eClinicalWorks",
    "Greenway Health",
    "ModMed",
    "NextGen",
    "Oracle Health (Cerner)",
    "Veradigm (Allscripts)"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Audit logs / conversation history",
    "Vendor vetting and approved partner access",
    "Secure data exchange (HTTPS / OpenAPI-based APIs)"
  ],
  "privacy_features": [
    "HIPAA compliance / HIPAA-related policies",
    "BAA available (implied via HIPAA compliance links)"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [
    "Capterra: 4.0/5 (overall rating cited on Capterra)",
    "KLAS: Best in KLAS for Patient Self-Scheduling (award cited by vendor, 2024)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "",
  "integration_partners": [
    "ModMed",
    "DrChrono",
    "Veradigm",
    "Ellkay",
    "Dash Direct Scheduling APIs"
  ],
  "id": "P1407",
  "slug": "relatient",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/relatient.json"
  }
}