referwell

JSON twin: https://www.healthaidb.com/software/referwell.json

Company Name

ReferWell

Product URL

https://engage.referwell.com/referral-management-and-appointment-scheduling/

Company URL

https://engage.referwell.com/

Categories

Summary

ReferWell is a tech-enabled referral management and scheduling platform that combines provider-matching software with human care navigators to book appointments and close care gaps for health plans and provider organizations.

Description

Cloud-based care access and referral management platform that provides provider search and match, appointment scheduling, care navigation services, a curated provider directory, reporting/analytics and member engagement programs aimed at improving access, referrals retention, HEDIS/Stars, and patient experience. Vendor highlights HIPAA and HITRUST compliance and offers year‑round programs plus integrated scheduling technology and trained navigator teams.

Api Available

unknown

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1401

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

contact vendor for pricing, enterprise contracts and program-based fees; demo/trial by request

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2015

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "ReferWell",
  "company_url": "https://engage.referwell.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "product_url": "https://engage.referwell.com/referral-management-and-appointment-scheduling/",
  "categories": [
    "referral management",
    "patient scheduling",
    "member engagement",
    "care navigation",
    "care coordination",
    "reporting & analytics"
  ],
  "market_segment": [
    "enterprise",
    "health plans (payers)",
    "providers (health systems)"
  ],
  "links": [
    "https://engage.referwell.com/",
    "https://engage.referwell.com/referral-management-and-appointment-scheduling/",
    "https://engage.referwell.com/solutions/",
    "https://engage.referwell.com/about/",
    "https://engage.referwell.com/contact/",
    "https://engage.referwell.com/hipaa-compliance/",
    "https://elion.health/products/referwell",
    "https://marketplace.athenahealth.com/product/referwell",
    "https://www.crunchbase.com/organization/referwell",
    "https://www.linkedin.com/company/referwell/"
  ],
  "summary": "ReferWell is a tech-enabled referral management and scheduling platform that combines provider-matching software with human care navigators to book appointments and close care gaps for health plans and provider organizations.",
  "description": "Cloud-based care access and referral management platform that provides provider search and match, appointment scheduling, care navigation services, a curated provider directory, reporting/analytics and member engagement programs aimed at improving access, referrals retention, HEDIS/Stars, and patient experience. Vendor highlights HIPAA and HITRUST compliance and offers year‑round programs plus integrated scheduling technology and trained navigator teams.",
  "target_users": [
    "health plan administrators",
    "care navigators",
    "referral coordinators",
    "clinic/providers",
    "schedulers",
    "patients/members"
  ],
  "specialties": [
    "primary care",
    "specialty care",
    "behavioral health",
    "radiology",
    "cardiology",
    "orthopedics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "contact vendor for pricing, enterprise contracts and program-based fees; demo/trial by request",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Referral management",
    "Real-time appointment scheduling",
    "Provider matching",
    "Provider search and filters (insurance, subspecialty, responsiveness, location, language)",
    "Automated reminders and follow-ups",
    "Referral tracking and loop-closure management",
    "Real-time patient/referrer/specialist status view",
    "Reporting on appointments, utilization, and provider availability",
    "No-show reduction workflows",
    "Curated in-network provider database"
  ],
  "optional_modules": [],
  "integrations": [],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST"
  ],
  "certifications": [
    "HITRUST",
    "DigiCert (TLS)"
  ],
  "security_features": [
    "TLS/SSL (DigiCert)",
    "Authentication"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Essen Health Care"
  ],
  "user_reviews": [],
  "ratings": [
    "Glassdoor 3.9/5 (employee reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat"
  ],
  "training_options": [
    "documentation"
  ],
  "release_year": "2015",
  "integration_partners": [
    "CareJourney",
    "Athenahealth",
    "CareAbout Health"
  ],
  "id": "P1401",
  "slug": "referwell",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/referwell.json"
  }
}