ReferWell

JSON twin: https://www.healthaidb.com/software/referwell.json

Company Name

ReferWell

Product URL

https://www.referwell.com

Company URL

https://www.referwell.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• referral Management
• care Coordination
• Clinical
• Administrative

Summary

ReferWell is a digital health company that enhances patient care by streamlining referral processes and appointment scheduling, improving access to in-network providers and reducing administrative burdens.

Description

ReferWell offers a cloud-based, EMR-agnostic platform that automates patient referrals, schedules appointments in real-time, and facilitates care coordination among providers. Their services aim to reduce no-shows, minimize revenue leakage, and improve patient outcomes by connecting patients with appropriate in-network specialists efficiently.

Api Available

unknown

Certifications

• HITRUST Essentials 1-Year (e1) Certification
• ISO 27001
• SOC 2 Type II
• HIPAA Compliance
• GDPR Compliance
• CCPA Compliance
• NIST Cybersecurity Framework
• PCI DSS Compliance
• FERPA Compliance
• FISMA Compliance
• HITECH Act Compliance
• HITECH Omnibus Rule Compliance
• HITECH Final Rule Compliance
• HITECH Breach Notification Rule Compliance
• HITECH Meaningful Use Compliance
• HITECH Stage 1 Compliance
• HITECH Stage 2 Compliance
• HITECH Stage 3 Compliance
• HITECH Stage 4 Compliance
• HITECH Stage 5 Compliance

Company Founding

2015

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• CCPA
• NIST
• PCI DSS
• FERPA
• FISMA
• HITECH Act
• HITECH Omnibus Rule
• HITECH Final Rule
• HITECH Breach Notification Rule
• HITECH Meaningful Use
• HITECH Stage 1
• HITECH Stage 2
• HITECH Stage 3
• HITECH Stage 4
• HITECH Stage 5

Customers

• BCBS
• FQHCs
• Health and Hospital Administration Industry Veteran Charles Stellar
• 12,000 members
• 14,000 eligible MA members
• 10 million lives covered by payer and provider networks

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED CT
• ICD-10
• CPT
• LOINC
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS

Features

• Referral management
• Appointment scheduling
• Provider matching
• Patient engagement
• Care coordination
• Real-time reporting
• Automated reminders
• Follow-up surveys
• Data sharing
• Care gap closure

Id

SW2139

Integration Partners

• Snoball
• Unite Us
• Intiveo
• Clarify Atlas
• Valer
• Trella Health: Marketscape
• Meddbase
• ReferralMD

Integrations

• Electronic Health Records (EHR)
• Practice Management Systems (PMS)
• Health Information Exchanges (HIE)
• Patient Portals
• Telehealth Platforms
• Laboratory Information Systems (LIS)
• Radiology Information Systems (RIS)
• Billing Systems
• Patient Scheduling Systems
• Clinical Decision Support Systems (CDSS)
• Health Information Management (HIM) Systems
• Population Health Management Tools
• Clinical Data Repositories
• Health Analytics Platforms
• Patient Engagement Tools
• Clinical Trial Management Systems (CTMS)
• Medical Device Integration
• Pharmacy Management Systems
• Health Insurance Portability and Accountability Act (HIPAA) Compliance Tools

Languages Supported

• English
• Spanish
• Chinese
• Arabic
• French
• German
• Russian
• Hindi
• Portuguese
• Japanese
• Korean
• Italian
• Vietnamese
• Polish
• Turkish
• Dutch
• Greek
• Thai
• Hebrew
• Swahili

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Care navigation
• Program management
• Member engagement campaigns

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent Management
• Data Anonymization
• Data Minimization
• Data Masking
• Data Tokenization
• Data Pseudonymization
• Data Encryption
• Data Access Controls
• Data Retention Policies

Product Code

SW2139

Product Name

ReferWell

Ratings

• 0.0 (0) - Capterra
• 4.6 out of 5 - G2
• 4.7 out of 5 - G2
• 4.8 out of 5 - G2
• 5.0 out of 5 - G2
• 4.9 out of 5 - G2
• 4.4 out of 5 - G2
• 4.5 out of 5 - G2
• 4.3 out of 5 - G2

Regions Available

• United States

Related Urls

• https://elion.health/products/referwell

Release Year

2015

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit Logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)
• Firewalls
• Intrusion Detection Systems (IDS)
• Intrusion Prevention Systems (IPS)
• Security Information and Event Management (SIEM)
• Virtual Private Network (VPN)
• Endpoint Security
• Network Segmentation
• Access Control Lists (ACLs)
• Security Patches
• Security Updates
• Security Monitoring
• Security Testing
• Security Audits
• Security Policies

Specialties

• General Medicine
• Specialty Care
• Preventive Care
• Chronic Disease Management
• Women's Health
• Cardiology
• Orthopedics
• Neurology
• Oncology
• Pediatrics
• Geriatrics
• Endocrinology
• Pulmonology
• Gastroenterology
• Rheumatology
• Dermatology
• Psychiatry
• Urology
• Ophthalmology
• Ent

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

• Web browser
• iOS device
• Android device

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• "I LOVE REPUTATION" - Mikaela C., Practice Manager | Healthcare Operations Leader | Championing Patient Experience & Team Empowerment | MBA | Sep 16, 2025
• "Reputation has been extremely helpful in gathering patient surveys and feedback. I really value that all of the information is organized in one place and presented in detail, so I don’t have to guess what patients like or dislike." - Mikaela C., Practice Manager | Healthcare Operations Leader | Championing Patient Experience & Team Empowerment | MBA | Sep 16, 2025

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "ReferWell",
  "company_name": "ReferWell",
  "product_url": "https://www.referwell.com",
  "company_url": "https://www.referwell.com",
  "related_urls": [
    "https://elion.health/products/referwell"
  ],
  "product_code": "SW2139",
  "summary": "ReferWell is a digital health company that enhances patient care by streamlining referral processes and appointment scheduling, improving access to in-network providers and reducing administrative burdens.",
  "description": "ReferWell offers a cloud-based, EMR-agnostic platform that automates patient referrals, schedules appointments in real-time, and facilitates care coordination among providers. Their services aim to reduce no-shows, minimize revenue leakage, and improve patient outcomes by connecting patients with appropriate in-network specialists efficiently.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "referral Management",
    "care Coordination",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Referral Management",
    "Care Coordination"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "General Medicine",
    "Specialty Care",
    "Preventive Care",
    "Chronic Disease Management",
    "Women's Health",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Oncology",
    "Pediatrics",
    "Geriatrics",
    "Endocrinology",
    "Pulmonology",
    "Gastroenterology",
    "Rheumatology",
    "Dermatology",
    "Psychiatry",
    "Urology",
    "Ophthalmology",
    "Ent"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Chinese",
    "Arabic",
    "French",
    "German",
    "Russian",
    "Hindi",
    "Portuguese",
    "Japanese",
    "Korean",
    "Italian",
    "Vietnamese",
    "Polish",
    "Turkish",
    "Dutch",
    "Greek",
    "Thai",
    "Hebrew",
    "Swahili"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Referral management",
    "Appointment scheduling",
    "Provider matching",
    "Patient engagement",
    "Care coordination",
    "Real-time reporting",
    "Automated reminders",
    "Follow-up surveys",
    "Data sharing",
    "Care gap closure"
  ],
  "optional_modules": [
    "Care navigation",
    "Program management",
    "Member engagement campaigns"
  ],
  "integrations": [
    "Electronic Health Records (EHR)",
    "Practice Management Systems (PMS)",
    "Health Information Exchanges (HIE)",
    "Patient Portals",
    "Telehealth Platforms",
    "Laboratory Information Systems (LIS)",
    "Radiology Information Systems (RIS)",
    "Billing Systems",
    "Patient Scheduling Systems",
    "Clinical Decision Support Systems (CDSS)",
    "Health Information Management (HIM) Systems",
    "Population Health Management Tools",
    "Clinical Data Repositories",
    "Health Analytics Platforms",
    "Patient Engagement Tools",
    "Clinical Trial Management Systems (CTMS)",
    "Medical Device Integration",
    "Pharmacy Management Systems",
    "Health Insurance Portability and Accountability Act (HIPAA) Compliance Tools"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED CT",
    "ICD-10",
    "CPT",
    "LOINC",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "unknown",
  "system_requirements": [
    "Web browser",
    "iOS device",
    "Android device"
  ],
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "CCPA",
    "NIST",
    "PCI DSS",
    "FERPA",
    "FISMA",
    "HITECH Act",
    "HITECH Omnibus Rule",
    "HITECH Final Rule",
    "HITECH Breach Notification Rule",
    "HITECH Meaningful Use",
    "HITECH Stage 1",
    "HITECH Stage 2",
    "HITECH Stage 3",
    "HITECH Stage 4",
    "HITECH Stage 5"
  ],
  "certifications": [
    "HITRUST Essentials 1-Year (e1) Certification",
    "ISO 27001",
    "SOC 2 Type II",
    "HIPAA Compliance",
    "GDPR Compliance",
    "CCPA Compliance",
    "NIST Cybersecurity Framework",
    "PCI DSS Compliance",
    "FERPA Compliance",
    "FISMA Compliance",
    "HITECH Act Compliance",
    "HITECH Omnibus Rule Compliance",
    "HITECH Final Rule Compliance",
    "HITECH Breach Notification Rule Compliance",
    "HITECH Meaningful Use Compliance",
    "HITECH Stage 1 Compliance",
    "HITECH Stage 2 Compliance",
    "HITECH Stage 3 Compliance",
    "HITECH Stage 4 Compliance",
    "HITECH Stage 5 Compliance"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)",
    "Firewalls",
    "Intrusion Detection Systems (IDS)",
    "Intrusion Prevention Systems (IPS)",
    "Security Information and Event Management (SIEM)",
    "Virtual Private Network (VPN)",
    "Endpoint Security",
    "Network Segmentation",
    "Access Control Lists (ACLs)",
    "Security Patches",
    "Security Updates",
    "Security Monitoring",
    "Security Testing",
    "Security Audits",
    "Security Policies"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent Management",
    "Data Anonymization",
    "Data Minimization",
    "Data Masking",
    "Data Tokenization",
    "Data Pseudonymization",
    "Data Encryption",
    "Data Access Controls",
    "Data Retention Policies"
  ],
  "data_residency": "US-only",
  "customers": [
    "BCBS",
    "FQHCs",
    "Health and Hospital Administration Industry Veteran Charles Stellar",
    "12,000 members",
    "14,000 eligible MA members",
    "10 million lives covered by payer and provider networks"
  ],
  "user_reviews": [
    "\"I LOVE REPUTATION\" - Mikaela C., Practice Manager | Healthcare Operations Leader | Championing Patient Experience & Team Empowerment | MBA | Sep 16, 2025",
    "\"Reputation has been extremely helpful in gathering patient surveys and feedback. I really value that all of the information is organized in one place and presented in detail, so I don’t have to guess what patients like or dislike.\" - Mikaela C., Practice Manager | Healthcare Operations Leader | Championing Patient Experience & Team Empowerment | MBA | Sep 16, 2025"
  ],
  "ratings": [
    "0.0 (0) - Capterra",
    "4.6 out of 5 - G2",
    "4.7 out of 5 - G2",
    "4.8 out of 5 - G2",
    "5.0 out of 5 - G2",
    "4.9 out of 5 - G2",
    "4.4 out of 5 - G2",
    "4.5 out of 5 - G2",
    "4.3 out of 5 - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Snoball",
    "Unite Us",
    "Intiveo",
    "Clarify Atlas",
    "Valer",
    "Trella Health: Marketscape",
    "Meddbase",
    "ReferralMD"
  ],
  "id": "SW2139",
  "slug": "referwell",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/referwell.json"
  }
}