referralmd

JSON twin: https://www.healthaidb.com/software/referralmd.json

Company Name

ReferralMD

Product URL

https://referralmd.com/solutions/referral-management/

Company URL

https://referralmd.com/

Categories

Summary

ReferralMD is a cloud-based referral management and eConsult platform that automates inbound/outbound referrals, patient intake, appointment scheduling, fax management and provider communication to improve care coordination.

Description

ReferralMD provides a centralized, HIPAA-compliant platform for referral workflow automation, SmartMatch provider selection, bidirectional EHR/PMS integrations (APIs, HL7, FHIR, DIRECT), messaging and file exchange, task/alert management, analytics and a marketing CRM for health systems, networks and ambulatory practices.

Api Available

yes

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1400

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for demo and pricing; pricing tiers not published on website (sales-led, enterprise quotes).

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2011

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "ReferralMD",
  "company_url": "https://referralmd.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "product_url": "https://referralmd.com/solutions/referral-management/",
  "categories": [
    "Referral Management",
    "Electronic Consults",
    "Patient Scheduling",
    "Patient Intake",
    "Patient Engagement",
    "Digital Front Door",
    "Fax Management",
    "Care Coordination",
    "Analytics / Business Intelligence"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://referralmd.com/",
    "https://referralmd.com/solutions/referral-management/",
    "https://referralmd.com/about-us/",
    "https://referralmd.com/resources/referralmd-datasheet/",
    "https://referralmd.com/solutions/smartexchange-integrations/",
    "https://elion.health/products/referralmd",
    "https://www.g2.com/products/referralmd/reviews",
    "https://marketplace.athenahealth.com/product/referralmd",
    "https://showroom.epic.com/Listing?appId=19057"
  ],
  "summary": "ReferralMD is a cloud-based referral management and eConsult platform that automates inbound/outbound referrals, patient intake, appointment scheduling, fax management and provider communication to improve care coordination.",
  "description": "ReferralMD provides a centralized, HIPAA-compliant platform for referral workflow automation, SmartMatch provider selection, bidirectional EHR/PMS integrations (APIs, HL7, FHIR, DIRECT), messaging and file exchange, task/alert management, analytics and a marketing CRM for health systems, networks and ambulatory practices.",
  "target_users": [
    "referral coordinators",
    "clinicians (physicians, specialists)",
    "nurses",
    "office managers",
    "health IT professionals",
    "revenue/operations leaders",
    "marketing teams"
  ],
  "specialties": [
    "primary care",
    "cardiology",
    "orthopedics",
    "dermatology",
    "behavioral health",
    "dental",
    "radiology",
    "ophthalmology",
    "general specialty care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for demo and pricing; pricing tiers not published on website (sales-led, enterprise quotes).",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS",
    "cloud"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Centralized referral dashboard",
    "Workflow automation for inbound/outbound referrals",
    "SmartMatch decision support (provider ranking/scoring)",
    "Patient journey tracking and status flags",
    "Automated feedback loop (IF/THEN communications)",
    "Message exchange and file sharing (including images/DICOM)",
    "Task management and workqueues",
    "Alert notifications and customizable rules",
    "Audit log / full activity history",
    "Referral routing and appointment notifications",
    "Customizable referral forms and workflows per specialty",
    "Referral tracking and leakage reduction",
    "Bidirectional EHR integrations (SmartEXCHANGE)",
    "Fax/AI Fax management (SmartFax)",
    "Reporting and analytics (business intelligence integrations)"
  ],
  "optional_modules": [
    "SmartMatch decision engine (advanced matching)",
    "SmartFax (AI fax management)",
    "SmartEXCHANGE integrations package",
    "Advanced analytics / BI connectors"
  ],
  "integrations": [
    "Epic",
    "Cerner (via HL7/API connections)",
    "eClinicalWorks",
    "NextGen",
    "Meditech",
    "Athenahealth",
    "AdvancedMD",
    "Greenway Health",
    "Dentrix",
    "CureMD",
    "Nextech",
    "CompuLink",
    "Ramsoft",
    "Veradigm",
    "CarePort",
    "EyeMD (EyemD)",
    "DocuTap",
    "MDLand",
    "Modernizing Medicine"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DIRECT",
    "DICOM"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "PCI"
  ],
  "certifications": [
    "SOC 2 Type II"
  ],
  "security_features": [
    "Encryption (in transit & at rest)",
    "Audit logs",
    "Role-based access control (RBAC)",
    "Single sign-on (SSO/SAML)",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization/de-identification options"
  ],
  "data_residency": "",
  "customers": [
    "Baptist Memorial Healthcare",
    "National Kidney Foundation of Michigan",
    "Acacia Network",
    "Cherokee Health Systems",
    "Coastal Fertility Medical Center",
    "House Calls",
    "Integritus Healthcare",
    "Naples Oral Surgery",
    "Quigley Eye Specialists"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "email",
    "demo_request",
    "social_media"
  ],
  "training_options": [
    "documentation",
    "live_online_demo",
    "implementation_support/onsite"
  ],
  "release_year": "2011",
  "integration_partners": [
    "AdvancedMD",
    "athenahealth",
    "Epic",
    "eClinicalWorks",
    "NextGen",
    "Meditech",
    "Nextech",
    "Veradigm",
    "Dentrix",
    "CompuGroup/CompuLink",
    "Clinicient",
    "CureMD",
    "CarePort",
    "RamSoft",
    "MDLand",
    "Modernizing Medicine",
    "NaviHealth",
    "EzDocs",
    "EyeMD",
    "Azalea"
  ],
  "id": "P1400",
  "slug": "referralmd",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/referralmd.json"
  }
}