redox

JSON twin: https://www.healthaidb.com/software/redox.json

Company Name

Redox

Product URL

https://redoxengine.com/solutions/platform-overview/

Company URL

https://redoxengine.com

Categories

Summary

Redox is a cloud-based healthcare interoperability platform (integration engine and API) that standardizes, translates, and routes clinical and administrative data between EHRs, payers, vendors, and cloud systems in real time.

Description

Redox provides a managed, vendor-neutral integration platform and developer API to connect digital health products, providers, and payers to EHRs and other health data sources. Key capabilities include message transformation (HL7, FHIR, CCD, X12, DICOM), real-time bidirectional data exchange, prebuilt EHR connectors, monitoring/management, security and compliance (HITRUST, SOC2), and tools for vendors to accelerate go‑live with health systems.

Api Available

yes

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

Hosted in major cloud regions (AWS, GCP, Azure); customers can leverage cloud-region hosting (US and global cloud regions available per customer/cloud selection)

Data Standards

Deployment Model

Features

Id

P1399

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; custom enterprise plans and managed services. (No public list prices; demo/trial available by request.)

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2014

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Redox",
  "company_url": "https://redoxengine.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "product_url": "https://redoxengine.com/solutions/platform-overview/",
  "categories": [
    "interoperability",
    "integration",
    "clinical",
    "data exchange",
    "cloud"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://redoxengine.com/",
    "https://redoxengine.com/company/",
    "https://redoxengine.com/solutions/platform-overview/",
    "https://docs.redoxengine.com/basics/what-is-redox/",
    "https://docs.redoxengine.com/basics/security/trust-and-compliance/",
    "https://redoxengine.com/forms/contact-us/",
    "https://www.g2.com/products/redox/reviews",
    "https://www.trustradius.com/products/redox/reviews",
    "https://aws.amazon.com/blogs/apn/expediting-healthcare-interoperability-with-redox-and-aws/",
    "https://www.linkedin.com/company/redoxengine/"
  ],
  "summary": "Redox is a cloud-based healthcare interoperability platform (integration engine and API) that standardizes, translates, and routes clinical and administrative data between EHRs, payers, vendors, and cloud systems in real time.",
  "description": "Redox provides a managed, vendor-neutral integration platform and developer API to connect digital health products, providers, and payers to EHRs and other health data sources. Key capabilities include message transformation (HL7, FHIR, CCD, X12, DICOM), real-time bidirectional data exchange, prebuilt EHR connectors, monitoring/management, security and compliance (HITRUST, SOC2), and tools for vendors to accelerate go‑live with health systems.",
  "target_users": [
    "health IT vendors",
    "digital health product teams",
    "providers (IT/clinical informatics)",
    "payers",
    "health system integrators",
    "developers",
    "clinical operations",
    "IT administrators"
  ],
  "specialties": [
    "general interoperability",
    "ambulatory care",
    "inpatient/hospital",
    "laboratory",
    "radiology",
    "pharmacy",
    "population health",
    "primary care",
    "cardiology",
    "behavioral health"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "European Union"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; custom enterprise plans and managed services. (No public list prices; demo/trial available by request.)",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web (API)"
  ],
  "features": [
    "Healthcare interoperability API (send/receive clinical data)",
    "Message translation and normalization",
    "Connectors/adapters to EHRs and health systems",
    "FHIR transformation and orchestration",
    "HL7 v2 message handling and mapping",
    "Message routing and queuing",
    "Developer portal and sandbox",
    "Integration onboarding and testing tools",
    "Monitoring, logging and observability for integrations",
    "Retry/failure handling and guaranteed delivery",
    "Data streaming to cloud data stores (FHIR/data lake)",
    "Versioning and schema management",
    "Audit logging and activity history",
    "Consent and access control hooks for integrations"
  ],
  "optional_modules": [
    "FHIR-native transformation/streaming to cloud FHIR stores",
    "Enterprise onboarding services (managed integrations)",
    "Advanced monitoring/analytics",
    "HITRUST/SOC2 compliance support artifacts",
    "Custom connector development"
  ],
  "integrations": [
    "Epic",
    "Cerner / Oracle Cerner",
    "Meditech",
    "Allscripts",
    "athenahealth",
    "eClinicalWorks",
    "PACS (via integrations)",
    "Cloud platforms: AWS",
    "Cloud platforms: Google Cloud (GCP)",
    "Microsoft Azure"
  ],
  "data_standards": [
    "FHIR (R4/R4B)",
    "HL7 v2",
    "C-CDA / CDA",
    "JSON",
    "XML"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HITRUST",
    "SOC 2 Type 2",
    "HIPAA",
    "GDPR",
    "CCPA / CPRA",
    "NIST Cybersecurity Framework"
  ],
  "certifications": [
    "HITRUST CSF",
    "SOC 2 Type 2"
  ],
  "security_features": [
    "Encryption in transit (TLS)",
    "Encryption at rest",
    "Role-based access control (RBAC)",
    "SSO / SAML support",
    "Audit logs",
    "Multi-factor authentication (2FA)",
    "Vulnerability scanning and continuous monitoring"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Privacy policy with DSAR process",
    "Data minimization and access controls",
    "Support for de-identification/anonymization workflows"
  ],
  "data_residency": "Hosted in major cloud regions (AWS, GCP, Azure); customers can leverage cloud-region hosting (US and global cloud regions available per customer/cloud selection)",
  "customers": [
    "Mend",
    "PointClickCare",
    "NowPow",
    "TherigySTM",
    "CommonWell",
    "Mytonomy",
    "Various hospitals and health systems (unnamed)",
    "Multiple digital health vendors (unnamed)"
  ],
  "user_reviews": [
    "We used them for awhile and didn't have a bad experience, it just ended up not being as repeatable, flexible, and turn-key as we had hoped.",
    "Redox charges an assload of money.",
    "Very helpful and easy to work with on integration projects.",
    "Using Redox is great for fast integrations.",
    "All of our Redox integrations have exceeded our expectations for monitoring and support. Solid response times and transparency!",
    "Good for standardizing and normalizing clinical data across EHRs, but support/turnaround can vary depending on scope."
  ],
  "ratings": [
    "G2: 3.9/5 (42 reviews)",
    "Glassdoor (employee rating): 3.4/5",
    "AWS Marketplace: positive user reviews (no aggregated score shown on listing)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "developer documentation",
    "community/forums"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "self-service developer docs"
  ],
  "release_year": "2014",
  "integration_partners": [
    "Google Cloud",
    "Databricks",
    "Verato",
    "AWS Marketplace",
    "Salesforce (Health Cloud)",
    "CommonWell",
    "Yext",
    "PointClickCare",
    "Mytonomy"
  ],
  "id": "P1399",
  "slug": "redox",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/redox.json"
  }
}