radix-health

JSON twin: https://www.healthaidb.com/software/radix-health.json

Company Name

Radix Health

Product URL

https://www.radixhealth.com/solutions

Company URL

https://www.radixhealth.com/

Categories

Summary

Radix Health provides a cloud-based patient access and scheduling platform (DASH) that streamlines self-scheduling, referral management, and patient engagement to optimize ambulatory capacity and revenue.

Description

Radix Health offers a suite of digital front door solutions—including online self-scheduling, sequential appointment booking, referral tasking/closure, automated patient messaging, and contactless check-in—designed to integrate with EHRs and improve patient access, utilization, and operational efficiency for medical practices and health systems.

Api Available

yes

Certifications

Company Founding

2014

Company Offices

Compliance

Customers

Data Residency

US (AWS)

Data Standards

Deployment Model

Features

Id

P1382

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; enterprise contracts and implementation pricing. Trial or demo available on request.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

AWS-hosted (SaaS)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Radix Health",
  "company_url": "https://www.radixhealth.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2014",
  "product_url": "https://www.radixhealth.com/solutions",
  "categories": [
    "patient-facing",
    "administrative",
    "patient access",
    "scheduling",
    "telehealth integration",
    "digital front door"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.radixhealth.com/",
    "https://www.radixhealth.com/about-us",
    "https://www.radixhealth.com/solutions",
    "https://www.radixhealth.com/partners",
    "https://www.radixhealth.com/privacy-policy",
    "https://www.relatient.com/relatient-merges-with-radix-health-to-extend-its-lead-in-patient-engagement-announces-100m-growth-investment/",
    "https://www.prweb.com/releases/relatient-merges-with-radix-health-to-extend-its-lead-in-patient-engagement-announces-100m-growth-investment-831382921.html",
    "https://www.beckershospitalreview.com/uncategorized/relatient-and-radix-to-merge-secures-100m-investment.html"
  ],
  "summary": "Radix Health provides a cloud-based patient access and scheduling platform (DASH) that streamlines self-scheduling, referral management, and patient engagement to optimize ambulatory capacity and revenue.",
  "description": "Radix Health offers a suite of digital front door solutions—including online self-scheduling, sequential appointment booking, referral tasking/closure, automated patient messaging, and contactless check-in—designed to integrate with EHRs and improve patient access, utilization, and operational efficiency for medical practices and health systems.",
  "target_users": [
    "schedulers",
    "front-desk staff",
    "clinic administrators",
    "physicians",
    "advanced practice providers",
    "referral coordinators",
    "contact center staff",
    "patients"
  ],
  "specialties": [
    "ambulatory care",
    "primary care",
    "orthopedics",
    "physical therapy",
    "radiology/imaging",
    "cardiology",
    "surgical specialties",
    "multi-specialty clinics"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; enterprise contracts and implementation pricing. Trial or demo available on request.",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Online self-scheduling",
    "Rules-based appointment routing",
    "Contactless / mobile check-in",
    "Automated appointment reminders (SMS/voice/email)",
    "Two-way patient messaging",
    "Waitlist and fill-from-waitlist",
    "Rescheduling and cancellations",
    "Telehealth/video integration",
    "Online payments and payment collection at scheduling/check-in",
    "Patient intake and forms",
    "Reporting and analytics",
    "Call center / contact center support",
    "Reputation management integrations",
    "Multi-location/provider scheduling"
  ],
  "optional_modules": [
    "Telehealth (One Touch integration)",
    "Payments gateway (Sphere)",
    "Reputation / patient feedback (Binary Fountain / SocialClimb)",
    "Salesforce contact-center integration",
    "Advanced analytics / custom reporting"
  ],
  "integrations": [
    "Epic (App Orchard)",
    "athenahealth",
    "Allscripts",
    "eClinicalWorks",
    "Modernizing Medicine (ModMed)",
    "Salesforce",
    "Twilio",
    "One Touch Telehealth",
    "Sphere (payments)",
    "Binary Fountain",
    "SocialClimb"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "AWS-hosted (SaaS)",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit and at rest",
    "Role-based access control (RBAC)",
    "SSO/SAML",
    "Audit logs",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "HIPAA authorization support",
    "Business Associate Agreement (BAA) available"
  ],
  "data_residency": "US (AWS)",
  "customers": [
    "Rothman Orthopaedics",
    "Peachtree Orthopaedics",
    "Resurgens (featured in resources/infographic)",
    "athenahealth practices"
  ],
  "user_reviews": [],
  "ratings": [
    "KLAS Research: Radix Health Emerging Technology Spotlight (2020) report",
    "G2: DASH by Radix Health — product review page (listing exists)"
  ],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [
    "athenahealth",
    "CDC Software",
    "PayrHealth",
    "Ventra Health",
    "Relatient"
  ],
  "id": "P1382",
  "slug": "radix-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/radix-health.json"
  }
}