JSON twin: https://www.healthaidb.com/software/qualifacts.json
Qualifacts
https://www.qualifacts.com/behavioral-health-software/
Qualifacts provides integrated, AI‑enhanced EHR and data solutions purpose‑built for behavioral health and human services organizations to streamline clinical documentation, telehealth, billing/RCM, and analytics.
Qualifacts offers an end‑to‑end behavioral health electronic health record platform (Credible, CareLogic, InSync) with modules for scheduling/intake, telehealth, client portal, assessments, treatment planning, ePrescribing/EPCS, revenue cycle management, business intelligence, and AI‑assisted clinical documentation (Qualifacts iQ). The platform includes integrations via a OneQ integration layer and services such as credentialing, RCM outsourcing, and implementation/support targeted at agencies of all sizes.
yes
2000
US-based cloud hosting (US region); regional hosting options not specified
P1361
2025-09-07
commercial proprietary
Contact vendor for configuration‑based pricing; demo and evaluation available through sales — public pricing not published.
enterprise_quote
product
1.0
{
"company_name": "Qualifacts",
"company_url": "https://www.qualifacts.com",
"company_offices": [
"United States"
],
"company_founding": "2000",
"product_url": "https://www.qualifacts.com/behavioral-health-software/",
"categories": [
"clinical",
"administrative",
"patient-facing",
"telehealth",
"billing",
"analytics"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.qualifacts.com",
"https://www.qualifacts.com/about/",
"https://www.qualifacts.com/behavioral-health-software/",
"https://www.qualifacts.com/about/carelogic-ehr/",
"https://www.qualifacts.com/about/credible-ehr-platform/",
"https://www.qualifacts.com/about/oncall-virtual-care/",
"https://www.qualifacts.com/api-documentation/",
"https://www.qualifacts.com/qualifacts-support/",
"https://klasresearch.com/vendor-ratings/qualifacts/63956",
"https://www.qualifacts.com/onc-certification-and-costs/"
],
"summary": "Qualifacts provides integrated, AI‑enhanced EHR and data solutions purpose‑built for behavioral health and human services organizations to streamline clinical documentation, telehealth, billing/RCM, and analytics.",
"description": "Qualifacts offers an end‑to‑end behavioral health electronic health record platform (Credible, CareLogic, InSync) with modules for scheduling/intake, telehealth, client portal, assessments, treatment planning, ePrescribing/EPCS, revenue cycle management, business intelligence, and AI‑assisted clinical documentation (Qualifacts iQ). The platform includes integrations via a OneQ integration layer and services such as credentialing, RCM outsourcing, and implementation/support targeted at agencies of all sizes.",
"target_users": [
"clinicians",
"therapists",
"psychiatrists",
"nurses",
"care managers",
"administrators",
"billing staff",
"executive leaders",
"patients/clients"
],
"specialties": [
"behavioral health",
"mental health",
"addiction / SUD",
"intellectual and developmental disabilities (I/DD)",
"community behavioral health (CCBHC)",
"human services",
"outpatient therapy",
"group therapy"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for configuration‑based pricing; demo and evaluation available through sales — public pricing not published.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS",
"cloud"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"EHR charting and clinical documentation",
"Scheduling and appointment management",
"Billing and revenue cycle management",
"ePrescribing",
"Telehealth / virtual care",
"Client portal / patient engagement",
"Assessment tools and measurement-based care",
"Treatment planning",
"Therapy progress notes",
"Analytics and reporting / BI",
"System administration / user management",
"AI-assisted clinical documentation (Qualifacts iQ)"
],
"optional_modules": [
"Qualifacts iQ (AI clinical assistant)",
"OnCall Virtual Care / telehealth module",
"Credentialing services",
"Revenue Cycle Management (managed services)",
"Measurement-Based Care module",
"BI Dashboard Library / custom reporting",
"Integration Services / API access"
],
"integrations": [
"DrFirst (e-prescribing/Rcopia)",
"Surescripts (via e-prescribing workflows / marketplace connections)",
"HIEs and third-party systems via FHIR APIs",
"Third-party billing and clearinghouses (via RCM integrations)"
],
"data_standards": [
"FHIR",
"USCDI",
"HL7"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA",
"SOC 2",
"ONC Certified Health IT",
"SLI (where applicable)"
],
"certifications": [
"SOC 2",
"ONC Certified Health IT (Drummond/ONC ACB)",
"SLI compliance (InSync)"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logs and activity monitoring",
"Multi-factor authentication (MFA/2FA)"
],
"privacy_features": [
"BAA available",
"Patient consent management",
"Do Not Sell / opt-out support (CCPA/CPRA controls)"
],
"data_residency": "US-based cloud hosting (US region); regional hosting options not specified",
"customers": [
"Pyramid Healthcare",
"Westfall Associates",
"VOA North California & Nevada",
"Los Angeles County (referenced case study)",
"Sutter County Health & Human Services"
],
"user_reviews": [
"DO NOT go with Qualifacts. Their EHR product, InSync, does have all the bells and whistles but we lost alot of money when we went with them.",
"We're currently using InSync (they got bought out by Qualifacts) and the quality is going downhill rapidly.",
"InSync is cumbersome, takes too much memory for processes and overall sucks.",
"The customization for our practice needs was excellent.",
"The transition from our past EHR system to this one was almost flawless.",
"Made Medicaid billing easier, giving our staff more time to spend with clients."
],
"ratings": [
"Best in KLAS Behavioral Health 2023",
"Capterra Shortlist 2023",
"Software Advice Front Runners 2023",
"Capterra reviews (multiple user ratings)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"customer community",
"24x7 support"
],
"training_options": [
"documentation",
"webinars",
"live_online training",
"onsite training",
"customer success consulting & training",
"training certification (offered)"
],
"release_year": "",
"integration_parents": [],
"integration_partners": [
"Medsender",
"Singularity Consulting",
"Vitally"
],
"id": "P1361",
"slug": "qualifacts",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/qualifacts.json"
}
}