JSON twin: https://www.healthaidb.com/software/qliqsoft-quincychat.json
QliqSOFT
https://www.qliqsoft.com/solutions/quincychat
QuincyCHAT is QliqSOFT's HIPAA‑compliant, app‑less bidirectional patient and partner messaging platform that integrates with QliqCHAT staff texting to enable secure SMS/email outreach, virtual visits, forms/e‑signatures and conversational AI.
QuincyCHAT (formerly Virtual Conversations) provides secure, app‑less two‑way communication between healthcare staff and patients, caregivers, external partners and physicians. Features include SMS/email initiation, conversational AI assistants, digital forms with e‑signature, virtual visits, role/permission controls, conversation auditing and native integration with QliqCHAT staff texting and the Quincy digital engagement platform.
yes
2011
P1357
2025-09-07
commercial/proprietary
contact vendor
enterprise_quote
SaaS web-based platform; mobile apps for iOS/Android; desktop apps for Windows and macOS
product
1.0
{
"company_name": "QliqSOFT",
"company_url": "https://www.qliqsoft.com/",
"company_offices": [
"United States"
],
"company_founding": "2011",
"product_url": "https://www.qliqsoft.com/solutions/quincychat",
"categories": [
"patient-facing",
"clinical collaboration",
"secure messaging",
"patient communication",
"virtual visits",
"digital engagement",
"chatbots",
"forms & e-signature"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.qliqsoft.com/solutions/quincychat",
"https://www.qliqsoft.com/",
"https://www.qliqsoft.com/about",
"https://www.qliqsoft.com/contact-us",
"https://www.qliqsoft.com/solutions/quincy-digital-engagement-platform",
"https://www.qliqsoft.com/learningcenter",
"https://cdn.prod.website-files.com/608eece635db918e7230930c/630cd8af488955a61b0d99a6_QliqSOFT_HIPAA_Security_Statement.pdf",
"https://elion.health/products/qliqsoft-quincychat",
"https://apps.apple.com/us/app/qliqchat-secure-texting/id1520485466",
"https://play.google.com/store/apps/details?id=com.qliqsoft.qliqchat"
],
"summary": "QuincyCHAT is QliqSOFT's HIPAA‑compliant, app‑less bidirectional patient and partner messaging platform that integrates with QliqCHAT staff texting to enable secure SMS/email outreach, virtual visits, forms/e‑signatures and conversational AI.",
"description": "QuincyCHAT (formerly Virtual Conversations) provides secure, app‑less two‑way communication between healthcare staff and patients, caregivers, external partners and physicians. Features include SMS/email initiation, conversational AI assistants, digital forms with e‑signature, virtual visits, role/permission controls, conversation auditing and native integration with QliqCHAT staff texting and the Quincy digital engagement platform.",
"target_users": [
"clinicians",
"nurses",
"patients",
"caregivers",
"administrators",
"contact center agents",
"pharmacists",
"population health teams"
],
"specialties": [
"hospital medicine",
"ambulatory care",
"home health",
"hospice",
"primary care / FQHC",
"population health",
"pharma / life sciences",
"remote patient monitoring"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "contact vendor",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android",
"Windows (desktop app)",
"macOS (desktop app)"
],
"features": [
"HIPAA‑compliant bidirectional patient texting (app-less)",
"App-less outreach via SMS and email",
"Native integration with QliqCHAT (staff secure texting)",
"Virtual visits",
"E-signature capture",
"Digital forms / data capture",
"Conversational AI / chatbots",
"Branding (customized outreach)",
"Agent/widget-based routing and permissions",
"Conversation Activity reporting (audit/export to CSV)",
"Group and external partner messaging",
"In-app web viewer for integration with QliqCHAT"
],
"optional_modules": [
"Virtual Visits",
"E-signatures",
"Digital Forms",
"Chatbots / Conversational AI",
"QuincyCHAT upgrade (adds app-less external texting)"
],
"integrations": [
"QliqCHAT (native staff secure texting integration)",
"Contact center software (integrates HIPAA‑secure patient texting with contact centers)"
],
"data_standards": [
"SMS",
"Email"
],
"api_available": "yes",
"system_requirements": "SaaS web-based platform; mobile apps for iOS/Android; desktop apps for Windows and macOS",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Role/permission controls (agent/widget access)",
"Conversation activity auditing and export",
"Single login access between QliqCHAT and QuincyCHAT"
],
"privacy_features": [
"Data capture via secure forms",
"E-signature capture"
],
"data_residency": "",
"customers": [
"Hospice of CNY",
"Hospice of the Finger Lakes",
"Walla Walla Community Hospice",
"Virtua Health System",
"Coryell Health",
"Multiple hospital / health systems",
"Ambulatory practices",
"Home health providers"
],
"user_reviews": [
"We had a doctor who inadvertently created three user accounts... support identified the problem, combined the accounts and deleted the third — it immediately fixed the problem without losing saved messages.",
"DO NOT DOWNLOAD. You WILL REGRET. Slow and unresponsive. Constantly crashes, very poor synchronization between computers.",
"Quick resolution — support emailed that they were working on a bug fix and followed up with a phone call when update was available! Excellent service!",
"Simplified virtual visits setup — offices were setup in minutes and within a week we had 45 providers using it.",
"Strongly recommended by hospice teams for enabling remote workflows during COVID-19."
],
"ratings": [
"Apple App Store: 4.5/5 (QliqCHAT Secure Texting, 33 ratings)",
"FeaturedCustomers aggregated vendor rating: 4.8/5 (based on vendor references/ratings)"
],
"support_channels": [
"email",
"phone",
"in-app support/chat",
"ticketing",
"learning center/documentation",
"customer success / account management"
],
"training_options": [
"documentation",
"video tutorials",
"webinars",
"live_online (remote onboarding)",
"on-site onboarding (implementation services)"
],
"release_year": "",
"integration_partners": [
"Epic (App Orchard)",
"EHR/EMR vendors (general integrations)",
"QliqCHAT (internal QliqSOFT product integration)",
"Telehealth / virtual visit platforms (integrations via Quincy platform)"
],
"id": "P1357",
"slug": "qliqsoft-quincychat",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/qliqsoft-quincychat.json"
}
}