qgenda-oncall

JSON twin: https://www.healthaidb.com/software/qgenda-oncall.json

Company Name

QGenda

Product URL

https://www.qgenda.com/on-call-scheduling-software/

Company URL

https://www.qgenda.com

Categories

Summary

Qgenda On-Call centralizes enterprise on-call schedules and provides real-time search and contact tools so staff can quickly reach the right on-call provider.

Description

Cloud-based on-call management that consolidates employed and affiliated provider call schedules into a single, real-time directory with intelligent search, multi‑modal contact (text/phone/email), mobile access, automated alerts, and integrations with clinical communication and EHR systems to improve response times, patient safety, and operational efficiency.

Api Available

yes

Certifications

Company Founding

2006

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1353

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; request a demo via QGenda website

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2006

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "QGenda",
  "company_url": "https://www.qgenda.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2006",
  "product_url": "https://www.qgenda.com/on-call-scheduling-software/",
  "categories": [
    "administrative",
    "workforce management",
    "scheduling",
    "on-call management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.qgenda.com/on-call-scheduling-software/",
    "https://www.qgenda.com/product-datasheet/qgenda-on-call-datasheet/",
    "https://www.qgenda.com/providercloud/",
    "https://www.qgenda.com/support/",
    "https://www.qgenda.com/contact-us/",
    "https://elion.health/products/qgenda-oncall",
    "https://www.g2.com/products/qgenda/reviews",
    "https://showroom.epic.com/Listing?id=979",
    "https://www.qgenda.com/newsroom/qgenda-announces-relocation-and-expansion-of-atlanta-hq/",
    "https://tigerconnect.com/resources/newsroom/tigerconnect-qgenda-integration/"
  ],
  "summary": "Qgenda On-Call centralizes enterprise on-call schedules and provides real-time search and contact tools so staff can quickly reach the right on-call provider.",
  "description": "Cloud-based on-call management that consolidates employed and affiliated provider call schedules into a single, real-time directory with intelligent search, multi‑modal contact (text/phone/email), mobile access, automated alerts, and integrations with clinical communication and EHR systems to improve response times, patient safety, and operational efficiency.",
  "target_users": [
    "physicians",
    "nurses",
    "clinical staff",
    "schedulers",
    "medical staff office/med staff",
    "health system administrators",
    "IT/clinical communications teams"
  ],
  "specialties": [
    "anesthesiology",
    "cardiology",
    "emergency medicine",
    "obstetrics/gynecology",
    "orthopedics",
    "radiology",
    "general surgery",
    "hospital medicine"
  ],
  "regions_available": [
    "United States",
    "International"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; request a demo via QGenda website",
  "license": "commercial proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Centralized enterprise on-call schedule (single source of truth)",
    "Real-time schedule updates",
    "Automated email notifications and alerts",
    "Intelligent search to find on-call provider",
    "Support for text, phone, and email contact methods",
    "Group text / team messaging",
    "Mobile app for on-the-go access (view schedules, swap shifts)",
    "Shift swapping and provider self-service",
    "Affiliate and employed provider management",
    "EMTALA / risk mitigation support via accurate on-call data",
    "Real-time delivery of schedules to clinical comms platforms",
    "Automated coverage gap alerts",
    "Reporting and analytics integration with data warehouses",
    "Integration with HRIS / payroll / time & attendance systems"
  ],
  "optional_modules": [
    "Unified clinical communications integrations",
    "Data warehouse / analytics export",
    "Resident management integrations"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Athenahealth",
    "Meditech",
    "Oracle Health",
    "Workday",
    "ADP",
    "UKG",
    "Ceridian",
    "Paychex",
    "PerfectServe",
    "Spok",
    "TigerConnect",
    "Voalte",
    "Vocera",
    "Imprivata",
    "Zotec",
    "MedHub",
    "Amion"
  ],
  "data_standards": [
    "REST API"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA"
  ],
  "certifications": [],
  "security_features": [
    "Single Sign-On (SSO)",
    "Role-based access control (RBAC)",
    "Audit logging",
    "Encryption in transit (via API/HTTPS)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Privacy policy / data handling controls"
  ],
  "data_residency": "",
  "customers": [
    "Sentara Health",
    "Children's Nebraska",
    "Banner Health",
    "The Christ Hospital Health Network"
  ],
  "user_reviews": [
    "Qgenda takes a lot of work up front but can be highly customized and automated once you're done.",
    "Our hospital uses Qgenda as 'source of truth' and the call center uses Qgenda to find out who is on call.",
    "Qgenda works well for us. we have 50ish docs to schedule.",
    "Qgenda is pretty great, I recommend it. Our hospital just switched us to M7 which is fine but not as good as Qgenda.",
    "Easy to use, user-friendly; being able to access the site from a computer, iPad or mobile is helpful.",
    "Inconsistent and sometimes slow response from customer support (reported by some users).",
    "Powerful for complex scheduling and integrations but can be expensive compared with simpler tools."
  ],
  "ratings": [
    "G2: 4.6/5 (vendor/seller profile average)",
    "Software Advice: Ease of use 4.1/5, Customer support 4.2/5, Functionality 4.1/5",
    "GetApp: 8.42/10 (likelihood to recommend / aggregated score)"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing",
    "help_center",
    "customer_portal"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite"
  ],
  "release_year": "2006",
  "integration_partners": [
    "Epic",
    "Cerner",
    "PerfectServe",
    "Spok",
    "TigerConnect",
    "Voalte",
    "Vocera",
    "EHR/clinical communication platforms (general)"
  ],
  "id": "P1353",
  "slug": "qgenda-oncall",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/qgenda-oncall.json"
  }
}