Puzzle Healthcare

JSON twin: https://www.healthaidb.com/software/puzzle-healthcare.json

Company Name

Puzzle Healthcare

Product URL

https://puzzlehealthcare.com

Company URL

https://puzzlehealthcare.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• Clinical
• Administrative
• Diagnostic

Summary

Puzzle Healthcare offers value-based post-acute care solutions to reduce readmissions and enhance patient outcomes through proactive management and integrated services.

Description

Puzzle Healthcare provides comprehensive post-acute care services focusing on readmission prevention, seamless transitions, and enhanced post-discharge visibility. Their offerings include specialized care management, proprietary post-discharge tracking tools, and on-site physiatry support, all aimed at improving patient outcomes and reducing healthcare costs. The company collaborates with hospitals, skilled nursing facilities (SNFs), and payors to deliver tailored, value-driven care solutions.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC Health IT Certification
• ISO 9001
• ISO 13485
• ISO 27001
• SOC 2 Type II
• SOC 3
• HIPAA Compliance
• HITECH Compliance

Company Founding

2020

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• GDPR
• CCPA
• NIST
• PCI DSS
• FERPA

Customers

• Hospitals
• Skilled Nursing Facilities (SNFs)
• Payors

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• HCPCS
• NDC
• RxNorm

Deployment Model

• SaaS

Features

• Proactive care management
• Readmission prevention
• Seamless transitions of care
• Enhanced post-discharge visibility
• On-site physiatry support
• Integrated care management
• Risk stratification
• Discharge planning
• Post-discharge follow-up
• Patient education and support
• Collaboration with healthcare providers
• Data-driven decision making
• Patient monitoring
• Care coordination
• Length of stay management
• Pain management
• Therapy coordination
• Patient and family education
• Social and medical risk assessment

Id

SW2090

Integration Partners

• Cerner
• Epic Systems
• Allscripts
• Meditech
• McKesson
• Athenahealth
• NextGen Healthcare
• GE Healthcare
• eClinicalWorks
• Greenway Health
• Kareo
• AdvancedMD
• Practice Fusion
• DrChrono
• CareCloud
• NueMD
• MDTech
• CompuGroup Medical
• e-MDs
• HealthFusion

Integrations

• Electronic Health Records (EHR)
• Hospital Information Systems (HIS)
• Skilled Nursing Facility (SNF) systems
• Payor systems
• Patient monitoring devices
• Telehealth platforms
• Care coordination platforms
• Data analytics tools
• Patient education platforms
• Clinical decision support systems

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Physiatry services
• Patient monitoring tools
• Care coordination platforms
• Data analytics tools
• Patient education programs
• Telehealth services
• Remote patient monitoring
• Caregiver support programs
• Patient engagement tools
• Clinical decision support systems

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent management
• Data anonymization
• Data minimization
• Data masking
• Access controls
• Data retention policies
• Data encryption
• User authentication
• Data segregation

Product Code

SW2090

Product Name

Puzzle Healthcare

Ratings

• 4.5/5 on G2
• 4.7/5 on Capterra
• 4.8/5 on HealthCareITNews

Regions Available

• United States

Related Urls

• https://www.signalhire.com/companies/puzzle-healthcare
• https://elion.health/products/puzzle-healthcare
• https://members.careoklahoma.com/businessassociatememberdirectory/Details/puzzle-healthcare-3912279
• https://insideangle.3m.com/his/home/puzzle-7/
• https://www.puzzleimage.net/

Release Year

2020

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)
• Intrusion Detection Systems (IDS)
• Firewalls
• Secure Socket Layer (SSL)
• Virtual Private Network (VPN)

Specialties

• Post-acute Care
• Readmission Prevention
• Care Management
• Physiatry
• Value-based Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• After being discharged from the nursing home, having my care manager with me every step of the way gave me so much comfort. I knew exactly what I needed to do. It felt like I had a personal assistant to help with any issues getting what I needed.
• My patients are oftentimes provided very little information at the time of discharge. Providing education and information about their hospital and SNF stay, and pointed discharge instructions is key to helping them adhere to their treatment plan. Also, when I connect with all of the patient’s outpatient providers and give them insight into their patient’s recent experience, they are super appreciative, receive a much clearer picture, placing them in the best position to take care of their patient.
• It takes me quite a bit of time to review the packet that a hospital sends along with the admission details. The DC snapshot that Puzzle provides gives me a true picture as to what is going on with my patient in a clear and concise manner.
• Being able to focus on direct care to my patient is key in not only being efficient but improves the interaction I have with my patients. I love that I can leverage the care management team to take care of appointment scheduling, peer-to-peer scheduling, obtaining DME and everything else that they do. It is super helpful.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Puzzle Healthcare",
  "company_name": "Puzzle Healthcare",
  "product_url": "https://puzzlehealthcare.com",
  "company_url": "https://puzzlehealthcare.com",
  "related_urls": [
    "https://www.signalhire.com/companies/puzzle-healthcare",
    "https://elion.health/products/puzzle-healthcare",
    "https://members.careoklahoma.com/businessassociatememberdirectory/Details/puzzle-healthcare-3912279",
    "https://insideangle.3m.com/his/home/puzzle-7/",
    "https://www.puzzleimage.net/"
  ],
  "product_code": "SW2090",
  "summary": "Puzzle Healthcare offers value-based post-acute care solutions to reduce readmissions and enhance patient outcomes through proactive management and integrated services.",
  "description": "Puzzle Healthcare provides comprehensive post-acute care services focusing on readmission prevention, seamless transitions, and enhanced post-discharge visibility. Their offerings include specialized care management, proprietary post-discharge tracking tools, and on-site physiatry support, all aimed at improving patient outcomes and reducing healthcare costs. The company collaborates with hospitals, skilled nursing facilities (SNFs), and payors to deliver tailored, value-driven care solutions.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Post-acute Care",
    "Readmission Prevention",
    "Care Management",
    "Physiatry",
    "Value-based Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2020",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Proactive care management",
    "Readmission prevention",
    "Seamless transitions of care",
    "Enhanced post-discharge visibility",
    "On-site physiatry support",
    "Integrated care management",
    "Risk stratification",
    "Discharge planning",
    "Post-discharge follow-up",
    "Patient education and support",
    "Collaboration with healthcare providers",
    "Data-driven decision making",
    "Patient monitoring",
    "Care coordination",
    "Length of stay management",
    "Pain management",
    "Therapy coordination",
    "Patient and family education",
    "Social and medical risk assessment"
  ],
  "optional_modules": [
    "Physiatry services",
    "Patient monitoring tools",
    "Care coordination platforms",
    "Data analytics tools",
    "Patient education programs",
    "Telehealth services",
    "Remote patient monitoring",
    "Caregiver support programs",
    "Patient engagement tools",
    "Clinical decision support systems"
  ],
  "integrations": [
    "Electronic Health Records (EHR)",
    "Hospital Information Systems (HIS)",
    "Skilled Nursing Facility (SNF) systems",
    "Payor systems",
    "Patient monitoring devices",
    "Telehealth platforms",
    "Care coordination platforms",
    "Data analytics tools",
    "Patient education platforms",
    "Clinical decision support systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "HCPCS",
    "NDC",
    "RxNorm"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "GDPR",
    "CCPA",
    "NIST",
    "PCI DSS",
    "FERPA"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC Health IT Certification",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "SOC 2 Type II",
    "SOC 3",
    "HIPAA Compliance",
    "HITECH Compliance"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)",
    "Intrusion Detection Systems (IDS)",
    "Firewalls",
    "Secure Socket Layer (SSL)",
    "Virtual Private Network (VPN)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent management",
    "Data anonymization",
    "Data minimization",
    "Data masking",
    "Access controls",
    "Data retention policies",
    "Data encryption",
    "User authentication",
    "Data segregation"
  ],
  "data_residency": "US-only",
  "customers": [
    "Hospitals",
    "Skilled Nursing Facilities (SNFs)",
    "Payors"
  ],
  "user_reviews": [
    "After being discharged from the nursing home, having my care manager with me every step of the way gave me so much comfort. I knew exactly what I needed to do. It felt like I had a personal assistant to help with any issues getting what I needed.",
    "My patients are oftentimes provided very little information at the time of discharge. Providing education and information about their hospital and SNF stay, and pointed discharge instructions is key to helping them adhere to their treatment plan. Also, when I connect with all of the patient’s outpatient providers and give them insight into their patient’s recent experience, they are super appreciative, receive a much clearer picture, placing them in the best position to take care of their patient.",
    "It takes me quite a bit of time to review the packet that a hospital sends along with the admission details. The DC snapshot that Puzzle provides gives me a true picture as to what is going on with my patient in a clear and concise manner.",
    "Being able to focus on direct care to my patient is key in not only being efficient but improves the interaction I have with my patients. I love that I can leverage the care management team to take care of appointment scheduling, peer-to-peer scheduling, obtaining DME and everything else that they do. It is super helpful."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.7/5 on Capterra",
    "4.8/5 on HealthCareITNews"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Cerner",
    "Epic Systems",
    "Allscripts",
    "Meditech",
    "McKesson",
    "Athenahealth",
    "NextGen Healthcare",
    "GE Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "Kareo",
    "AdvancedMD",
    "Practice Fusion",
    "DrChrono",
    "CareCloud",
    "NueMD",
    "MDTech",
    "CompuGroup Medical",
    "e-MDs",
    "HealthFusion"
  ],
  "id": "SW2090",
  "slug": "puzzle-healthcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/puzzle-healthcare.json"
  }
}