pulsepoint

JSON twin: https://www.healthaidb.com/software/pulsepoint.json

Company Name

PulsePoint

Product URL

https://www.pulsepoint.org/pulsepoint-respond

Company URL

https://www.pulsepoint.org/

Categories

Summary

PulsePoint is a 911‑connected suite of mobile apps and AED registry services that alert nearby CPR‑trained citizens and responders to out‑of‑hospital cardiac arrests and provide dispatch‑accessible AED location data.

Description

PulsePoint (PulsePoint Foundation) provides PulsePoint Respond (real‑time CPR‑needed and public safety alerts), PulsePoint AED (community AED registry / NEAR) and professional services for CAD/dispatch integration, analytics and outreach. The platform connects emergency dispatch data to apps and APIs so telecommunicators, public safety agencies and communities can locate AEDs, notify nearby trained bystanders, and drive community CPR/AED engagement.

Api Available

yes

Certifications

Company Founding

2011

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1343

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary (PulsePoint Foundation; nonprofit‑provided services and apps)

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Mobile apps and AED registry publicly available at no cost; professional services, CAD integrations and enterprise analytics require contacting the vendor for implementation and pricing.

Pricing Model

free

Privacy Features

Ratings

Regions Available

Release Year

2011

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "PulsePoint",
  "company_url": "https://www.pulsepoint.org/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2011",
  "product_url": "https://www.pulsepoint.org/pulsepoint-respond",
  "categories": [
    "patient-facing",
    "public safety",
    "emergency response",
    "clinical (CPR/AED support)",
    "registry (AED registry)"
  ],
  "market_segment": [
    "public sector",
    "enterprise",
    "consumer"
  ],
  "links": [
    "https://www.pulsepoint.org/",
    "https://www.pulsepoint.org/pulsepoint-respond",
    "https://www.pulsepoint.org/pulsepoint-aed",
    "https://www.pulsepoint.org/implementation",
    "https://www.pulsepoint.org/support",
    "https://web.pulsepoint.org/",
    "https://apps.apple.com/us/app/pulsepoint/id500772134",
    "https://play.google.com/store/apps/details?id=mobi.firedepartment",
    "https://en.wikipedia.org/wiki/PulsePoint",
    "https://apps.firstnet.att.com/app-detail/104610"
  ],
  "summary": "PulsePoint is a 911‑connected suite of mobile apps and AED registry services that alert nearby CPR‑trained citizens and responders to out‑of‑hospital cardiac arrests and provide dispatch‑accessible AED location data.",
  "description": "PulsePoint (PulsePoint Foundation) provides PulsePoint Respond (real‑time CPR‑needed and public safety alerts), PulsePoint AED (community AED registry / NEAR) and professional services for CAD/dispatch integration, analytics and outreach. The platform connects emergency dispatch data to apps and APIs so telecommunicators, public safety agencies and communities can locate AEDs, notify nearby trained bystanders, and drive community CPR/AED engagement.",
  "target_users": [
    "bystanders/CPR‑trained citizens",
    "off‑duty clinicians/first responders",
    "911 telecommunicators",
    "fire/EMS agencies",
    "public safety administrators",
    "public health / community outreach teams",
    "healthcare system community relations"
  ],
  "specialties": [
    "emergency medicine",
    "cardiology (sudden cardiac arrest)",
    "prehospital care / EMS",
    "public health / community preparedness"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "Australia",
    "United Kingdom"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French"
  ],
  "pricing_model": "free",
  "pricing_details": "Mobile apps and AED registry publicly available at no cost; professional services, CAD integrations and enterprise analytics require contacting the vendor for implementation and pricing.",
  "license": "proprietary (PulsePoint Foundation; nonprofit‑provided services and apps)",
  "deployment_model": [
    "cloud_saasp",
    "single-tenant_cloud_option_unknown"
  ],
  "os_platforms": [
    "iOS",
    "Android",
    "Web (browser)"
  ],
  "features": [
    "Real-time CPR/AED notifications to nearby trained bystanders",
    "Location-aware incident mapping and walking-distance notification radius",
    "AED registry and AED location display",
    "Multiple responder types (Public, Registered, Professional, AED-Needed)",
    "Public interest/community alerts (wildfires, floods, traffic)",
    "Responder management (agency-invited registered/professional responders)",
    "Integration with local CAD/dispatch for live incident feeds",
    "Streaming radio/channel audio playback (optional) for agencies",
    "Configurable notification radius per jurisdiction",
    "Incident feed and incident-type normalization across jurisdictions",
    "AED-Needed alerts requesting AED retrieval",
    "Agency portal / agency sign-in for implementation and management",
    "Maps with nearby AED locations and responder/victim positioning",
    "Daily incident lists to encourage user engagement/retention",
    "Advocacy/implementation support and onboarding resources"
  ],
  "optional_modules": [
    "PulsePoint AED Registry (hosted registry)",
    "Streaming radio channel integration",
    "Professional/registered responder enrollment management",
    "Expanded public interest alerting"
  ],
  "integrations": [
    "Computer-Aided Dispatch (CAD) systems (off-the-shelf interfaces with many vendors)",
    "Priority Dispatch / ProQA (integration for AED location guidance)",
    "Broadcastify (optional audio streaming feed source)",
    "Google Places API (address/place lookup)",
    "Smarty (USPS address validation API)",
    "Tactical map vendors / EMD map integrations"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA (privacy considerations addressed)"
  ],
  "certifications": [],
  "security_features": [
    "Encryption in transit (TLS)",
    "Access controls / role-based responder types",
    "Audit/logging of activations and incidents",
    "Agency authentication and sign-in"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "City of Rogers (AR)",
    "Tamarac, FL",
    "Naperville, IL",
    "San Diego County, CA",
    "El Paso, TX",
    "Aurora, CO",
    "Riverside, CA",
    "San Ramon Valley Fire Protection District (and Santa Clara County)",
    "Kern County, CA",
    "Sussex County, DE",
    "Weld County, CO",
    "Brevard County, FL",
    "Sumter County, FL",
    "Spokane Valley Fire Department",
    "Margate, FL"
  ],
  "user_reviews": [
    "PulsePoint is a great thing. It takes a lot of right things to happen to make it work and get a save, but it does work, and it does save lives.",
    "I actually received two different PulsePoint notifications within a week of one another... Was at work (in a hospital) though and missed them.",
    "It works great giving us a jump on emergencies. It's almost perfect.",
    "PulsePoint alerts us before the tones drop. Works great in my opinion.",
    "I helped a neighbor last night thanks to an alert on my PulsePoint app."
  ],
  "ratings": [
    "Apple App Store: 4.8/5 (241K ratings)",
    "Google Play: 4.6/5 (32K reviews)",
    "PulsePoint claim: more than 3 million users",
    "FirstNet Certified (stated on App Store and PulsePoint site)"
  ],
  "support_channels": [
    "email",
    "phone",
    "website",
    "community (Facebook/Twitter)",
    "app store reviews/comments"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online"
  ],
  "release_year": "2011",
  "integration_partners": [
    "FirstNet",
    "ProQA Paramount (dispatch integration/ProQA)",
    "Local 911/dispatch centers (many municipal PSAP integrations)",
    "PulsePoint AED (AED registry companion)",
    "Live dispatch radio feeds (integration with public safety radio streams)"
  ],
  "id": "P1343",
  "slug": "pulsepoint",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/pulsepoint.json"
  }
}