proficio

JSON twin: https://www.healthaidb.com/software/proficio.json

Company Name

Proficio

Product URL

https://www.proficio.com/services/prosoc-mdr/

Company URL

https://www.proficio.com

Categories

Summary

Proficio ProSOC MDR is a 24/7 managed detection and response (MDR) service delivering SOC-as-a-Service with hosted SIEM, threat detection, investigation and automated containment.

Description

ProSOC® MDR combines a Proficio-hosted SIEM, threat intelligence, machine learning, SOAR playbooks and human SOC analysts to provide continuous monitoring, alert enrichment, guided remediation, incident management and optional automated response (Active Defense) across endpoints, network, identities and cloud environments.

Api Available

yes

Certifications

Company Founding

2010

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1330

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing and deployment options; no public list prices; demo and datasheet available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

2010

Security Features

Specialties

Support Channels

System Requirements

ProSOC Collector VM for log collection; cloud-hosted SIEM (no on-prem server requirements for SaaS offering)

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Proficio",
  "company_url": "https://www.proficio.com",
  "company_offices": [
    "United States",
    "Spain",
    "Singapore"
  ],
  "company_founding": "2010",
  "product_url": "https://www.proficio.com/services/prosoc-mdr/",
  "categories": [
    "security",
    "managed detection and response",
    "SOC-as-a-Service",
    "threat detection & response",
    "cybersecurity",
    "compliance assurance",
    "monitoring"
  ],
  "market_segment": [
    "enterprise",
    "SMB"
  ],
  "links": [
    "https://www.proficio.com",
    "https://www.proficio.com/services/prosoc-mdr/",
    "https://www.proficio.com/solutions/healthcare/",
    "https://www.proficio.com/company/about-us/",
    "https://www.proficio.com/resources/",
    "https://www.proficio.com/company/awards/",
    "https://www.g2.com/products/proficio/reviews",
    "https://www.gartner.com/reviews/market/managed-detection-and-response/vendor/proficio/product/proficio-managed-detection-and-response-services",
    "https://aws.amazon.com/marketplace/pp/proficio-managed-detection-response/B0979QPV8K"
  ],
  "summary": "Proficio ProSOC MDR is a 24/7 managed detection and response (MDR) service delivering SOC-as-a-Service with hosted SIEM, threat detection, investigation and automated containment.",
  "description": "ProSOC® MDR combines a Proficio-hosted SIEM, threat intelligence, machine learning, SOAR playbooks and human SOC analysts to provide continuous monitoring, alert enrichment, guided remediation, incident management and optional automated response (Active Defense) across endpoints, network, identities and cloud environments.",
  "target_users": [
    "security operations teams",
    "CISOs/security leaders",
    "IT administrators",
    "managed service providers (MSPs)",
    "compliance/risk managers",
    "healthcare IT/security teams"
  ],
  "specialties": [
    "cybersecurity",
    "managed detection and response (MDR)",
    "security operations center (SOC)-as-a-service",
    "incident response",
    "compliance assurance",
    "risk-based vulnerability management",
    "healthcare security"
  ],
  "regions_available": [
    "North America",
    "United States",
    "Canada",
    "EMEA",
    "Europe",
    "APAC",
    "United Kingdom",
    "Spain",
    "Singapore"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing and deployment options; no public list prices; demo and datasheet available.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "managed_service"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "24/7 SOC-as-a-Service / Managed Detection & Response",
    "Hosted SIEM with log collection, storage and search",
    "Support for 350+ log sources (network, endpoint, identity, SaaS, cloud)",
    "Machine learning to reduce false positives",
    "Threat intelligence enrichment and TIP",
    "SOAR playbooks for real-time alert enhancement",
    "Guided remediation and incident response",
    "Automated response / Active Defense (optional) for rapid containment",
    "ProView portal with dashboards, log search and metrics",
    "Threat lifecycle management and incident tracking",
    "Ticketing integration (ServiceNow)",
    "Risk scoring (ThreatInsight® Score) and reporting",
    "Log retention and restore/search capabilities",
    "Threat hunting and analyst investigation services",
    "High-availability, scalable platform"
  ],
  "optional_modules": [
    "Active Defense Response (automated containment)",
    "ProSOC MDR for Microsoft Sentinel",
    "ProSOC MDR for Splunk",
    "ProSOC MDR for Endpoint",
    "ProView Portal (detailed analytics/reporting)"
  ],
  "integrations": [
    "Microsoft Sentinel",
    "Splunk",
    "ServiceNow",
    "Endpoints (generic EDR integrations)",
    "Network devices (via syslog)",
    "Identity providers / identity systems",
    "Cloud platforms and SaaS via API",
    "Syslog collectors"
  ],
  "data_standards": [
    "API (log ingestion)",
    "syslog"
  ],
  "api_available": "yes",
  "system_requirements": "ProSOC Collector VM for log collection; cloud-hosted SIEM (no on-prem server requirements for SaaS offering)",
  "compliance": [],
  "certifications": [],
  "security_features": [
    "SOAR playbooks (automated enrichment and response)",
    "Automated response / Active Defense",
    "Threat intelligence enrichment",
    "Machine learning for false positive reduction",
    "Role-limited access to collection/API"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "Naropa University",
    "La Jolla Institute for Immunology",
    "Pharmacy Quality Solutions",
    "Rosedale"
  ],
  "user_reviews": [
    "The services provided by Proficio are excellent, the team is quick to respond and help resolve issues that occur.",
    "Great MDR for smaller companies! Knowledgeable, quick, and efficient.",
    "Proficio provides impactful notifications and the support team is always comprehensive in their response."
  ],
  "ratings": [
    "Gartner Peer Insights: 4.0/5 (aggregate, multiple reviews)"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing (ServiceNow)",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "on-demand webinars",
    "datasheets"
  ],
  "release_year": "2010",
  "integration_partners": [
    "Microsoft Sentinel",
    "Splunk",
    "ServiceNow",
    "Cisco (Cisco XDR)",
    "Azure Marketplace (Microsoft Azure)",
    "Elastic"
  ],
  "id": "P1330",
  "slug": "proficio",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/proficio.json"
  }
}