Price Transparency

JSON twin: https://www.healthaidb.com/software/price-transparency.json

Company Name

DrFirst

Product URL

https://drfirst.com/price-transparency

Company URL

https://drfirst.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• Clinical
• Administrative

Summary

DrFirst's Price Transparency solution provides real-time, patient-specific prescription benefit information to enhance medication adherence and reduce delays in care.

Description

DrFirst's Price Transparency solution integrates real-time prescription benefit data into electronic health record (EHR) systems, offering clinicians immediate access to patients' out-of-pocket costs, covered alternatives, and prior authorization requirements. This integration aims to improve medication adherence, reduce prescription abandonment, and enhance overall patient outcomes by providing accurate and affordable medication options upfront.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001
• HITRUST i1 Certification

Company Founding

2000

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001
• HITRUST i1 Certification

Customers

• McLean Hospital
• DrFirst

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Real-time prescription benefit information
• Patient-specific formulary and benefit data
• Prior authorization requirements
• Integration with EHR prescribing workflows
• Coverage of 96% of insured patients in the U.S.
• Identification of cost-effective and clinically appropriate therapy options
• Improved patient adherence
• Reduced prescription abandonment
• Enhanced patient satisfaction and outcomes

Id

SW2604

Integration Partners

• iPrescribe
• Backline
• PatientAdvisor
• Rcopia

Integrations

• EHR systems
• PBMs
• Pharmacies
• MEDITECH Expanse
• Keragon

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Prescription renewals
• Medication history
• Patient engagement
• Population health management
• Electronic prior authorization (ePA)
• Prescription orchestration
• System migrations

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2604

Product Name

Price Transparency

Ratings

• 2.6 out of 5 stars on G2
• 1.0 overall rating on Capterra

Regions Available

• United States

Related Urls

Release Year

2000

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Pharmacy
• Healthcare Administration

Support Channels

• email
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• patients
• pharmacists
• healthcare administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• They think they know how prescriptions are written.
• Very poor in terms of efficiency and reliability.
• This has been the most time-consuming, horrible, tedious process I’ve ever done.
• Worst customer service. No phone service: will not speak, only chat.
• Absolutely nothing has been positive about my experience.
• This system has been the worst thing I’ve ever worked with in healthcare.
• Frustrating as due to trying to find support through DrFirst to help with re-install ID.me authenticator app and had to use the darn CHAT (for tech support?!); DrFirst NO LONGER provide phone support; without it, it's VERY INEFFICIENT; gonna look into other vendors that have PHONE SUPPORT.
• Used to like that it was free from mobile.
• No phone support for technical issues. Last night, it took 2.5 hrs for tech support to assist via CHAT.
• When it works, it works.
• The server is fast. It has potential but it is a very immature product.
• It is secure and keeps current Rx list up to date.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Price Transparency",
  "company_name": "DrFirst",
  "product_url": "https://drfirst.com/price-transparency",
  "company_url": "https://drfirst.com",
  "related_urls": [],
  "product_code": "SW2604",
  "summary": "DrFirst's Price Transparency solution provides real-time, patient-specific prescription benefit information to enhance medication adherence and reduce delays in care.",
  "description": "DrFirst's Price Transparency solution integrates real-time prescription benefit data into electronic health record (EHR) systems, offering clinicians immediate access to patients' out-of-pocket costs, covered alternatives, and prior authorization requirements. This integration aims to improve medication adherence, reduce prescription abandonment, and enhance overall patient outcomes by providing accurate and affordable medication options upfront.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "Clinical",
    "Administrative",
    "Patient-facing"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "pharmacists",
    "healthcare administrators"
  ],
  "specialties": [
    "General Medicine",
    "Pharmacy",
    "Healthcare Administration"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2000",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Real-time prescription benefit information",
    "Patient-specific formulary and benefit data",
    "Prior authorization requirements",
    "Integration with EHR prescribing workflows",
    "Coverage of 96% of insured patients in the U.S.",
    "Identification of cost-effective and clinically appropriate therapy options",
    "Improved patient adherence",
    "Reduced prescription abandonment",
    "Enhanced patient satisfaction and outcomes"
  ],
  "optional_modules": [
    "Prescription renewals",
    "Medication history",
    "Patient engagement",
    "Population health management",
    "Electronic prior authorization (ePA)",
    "Prescription orchestration",
    "System migrations"
  ],
  "integrations": [
    "EHR systems",
    "PBMs",
    "Pharmacies",
    "MEDITECH Expanse",
    "Keragon"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001",
    "HITRUST i1 Certification"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001",
    "HITRUST i1 Certification"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "McLean Hospital",
    "DrFirst"
  ],
  "user_reviews": [
    "They think they know how prescriptions are written.",
    "Very poor in terms of efficiency and reliability.",
    "This has been the most time-consuming, horrible, tedious process I’ve ever done.",
    "Worst customer service. No phone service: will not speak, only chat.",
    "Absolutely nothing has been positive about my experience.",
    "This system has been the worst thing I’ve ever worked with in healthcare.",
    "Frustrating as due to trying to find support through DrFirst to help with re-install ID.me authenticator app and had to use the darn CHAT (for tech support?!); DrFirst NO LONGER provide phone support; without it, it's VERY INEFFICIENT; gonna look into other vendors that have PHONE SUPPORT.",
    "Used to like that it was free from mobile.",
    "No phone support for technical issues. Last night, it took 2.5 hrs for tech support to assist via CHAT.",
    "When it works, it works.",
    "The server is fast. It has potential but it is a very immature product.",
    "It is secure and keeps current Rx list up to date."
  ],
  "ratings": [
    "2.6 out of 5 stars on G2",
    "1.0 overall rating on Capterra"
  ],
  "support_channels": [
    "email",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2000",
  "integration_partners": [
    "iPrescribe",
    "Backline",
    "PatientAdvisor",
    "Rcopia"
  ],
  "id": "SW2604",
  "slug": "price-transparency",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/price-transparency.json"
  }
}