JSON twin: https://www.healthaidb.com/software/pointclickcare-network-mgmt.json
PointClickCare
https://pointclickcare.com/partner-resources/our-extended-network/
PointClickCare Network Management is a cloud-based care-collaboration and clinical data exchange network that connects hospitals, post-acute providers, payers and care teams to share ADT/events, alerts, and patient records to support transitions of care and care coordination.
A vendor-managed clinical network and interoperability platform that aggregates ADT/events, clinical summaries, care alerts and referral workflows across acute, post-acute, behavioral health, home health and payer organizations; integrates with PointClickCare EHR and third-party systems to enable real-time notifications, transitions management, risk stratification and population-level analytics for care coordination and revenue risk management.
yes
2000
Primarily North America (US and Canada) / cloud-hosted (region options for North America)
P1306
2025-09-07
commercial/proprietary
Contact vendor for pricing; enterprise contracts and network/connection fees; pricing available via sales — contact vendor for trial and demo information.
enterprise_quote
2000
Browser-based SaaS; IdP supporting SAML 2.0 for SSO (see Technical Specifications)
product
1.0
{
"company_name": "PointClickCare",
"company_url": "https://pointclickcare.com/",
"company_offices": [
"Canada",
"United States"
],
"company_founding": "2000",
"product_url": "https://pointclickcare.com/partner-resources/our-extended-network/",
"categories": [
"care coordination",
"interoperability",
"clinical",
"administrative",
"population health",
"network management"
],
"market_segment": [
"enterprise",
"healthcare providers"
],
"links": [
"https://pointclickcare.com/company/about-us/",
"https://pointclickcare.com/partner-resources/our-extended-network/",
"https://pointclickcare.com/resource/innovation/infographics/combined-capabilities-pointclickcare-collective-medical-audacious-inquiry/",
"https://pointclickcare.com/press-releases/pointclickcare-now-supports-over-32-7-million-californians-with-expanded-care-collaboration-network/",
"https://pointclickcare.com/products/",
"https://pointclickcare.com/customer-support/",
"https://pointclickcare.com/legal/terms-conditions/",
"https://www.g2.com/products/pointclickcare-skilled-nursing-platform/reviews",
"https://pointclickcare.com/company/executive-team/",
"https://pointclickcare.com/collective-medical/"
],
"summary": "PointClickCare Network Management is a cloud-based care-collaboration and clinical data exchange network that connects hospitals, post-acute providers, payers and care teams to share ADT/events, alerts, and patient records to support transitions of care and care coordination.",
"description": "A vendor-managed clinical network and interoperability platform that aggregates ADT/events, clinical summaries, care alerts and referral workflows across acute, post-acute, behavioral health, home health and payer organizations; integrates with PointClickCare EHR and third-party systems to enable real-time notifications, transitions management, risk stratification and population-level analytics for care coordination and revenue risk management.",
"target_users": [
"acute care clinicians",
"post-acute clinicians (SNF/long-term care)",
"care coordinators",
"case managers",
"discharge planners",
"health plan/payer staff",
"population health teams",
"IT/integration teams",
"quality/risk managers"
],
"specialties": [
"post-acute care",
"long-term care",
"skilled nursing facility",
"home health",
"behavioral health",
"hospital medicine",
"care coordination",
"transitions of care",
"population health"
],
"regions_available": [
"United States",
"Canada"
],
"languages_supported": [
"English",
"French"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; enterprise contracts and network/connection fees; pricing available via sales — contact vendor for trial and demo information.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS/cloud"
],
"os_platforms": [
"Web (browser)",
"iOS",
"Android"
],
"features": [
"PAC Network Management / PAC Management (post-acute care network coordination)",
"Real-time data exchange between hospitals, post-acute providers and health plans",
"Care transitions coordination and patient tracking",
"Network performance monitoring and partner scorecards",
"Clinical data aggregation and analytics / insights",
"Marketplace for third‑party integrated solutions",
"Developer APIs / USCDI Connector (FHIR API)",
"Partner Exchange for pharmacies, labs and vendors",
"Eligibility and member activity visibility",
"Integrated medication management / eMAR integration",
"Lab and imaging integrations",
"Secure messaging / secure conversations",
"Role-based access and audit logging",
"Single sign-on (SAML) support"
],
"optional_modules": [
"PAC Management (hospital/ACO/health plan editions)",
"Advanced Insights / analytics",
"Integrated Medication Management",
"eMAR",
"Connect (interoperability/HIE connections)",
"eINTERACT",
"Virtual Health"
],
"integrations": [
"PointClickCare Marketplace partners (3rd-party apps)",
"Partner Exchange (pharmacy networks)",
"Lab systems / imaging vendors",
"Health information exchanges (HIEs)",
"Hospital EHRs / acute care systems",
"ACOs and risk-bearing provider systems",
"Health plans / payers",
"Pharmacy dispensing systems"
],
"data_standards": [
"FHIR (PointClickCare FHIR API / USCDI Connector)",
"US Core / USCDI",
"HL7 v2",
"C-CDA",
"SNOMED CT",
"ICD-10"
],
"api_available": "yes",
"system_requirements": "Browser-based SaaS; IdP supporting SAML 2.0 for SSO (see Technical Specifications)",
"compliance": [
"HIPAA / HITECH",
"SOC 2 (reported on Trust/Certifications pages)"
],
"certifications": [
"SOC 2 (typical for cloud services; listed on Trust/Certifications pages)"
],
"security_features": [
"Encryption in transit and at rest",
"Role-based access control (RBAC)",
"Single sign-on (SAML) support",
"Audit logs / activity logging",
"Multi-factor authentication (2FA) support"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Data access controls and audit logging",
"Developer API controls (scoped USCDI access)"
],
"data_residency": "Primarily North America (US and Canada) / cloud-hosted (region options for North America)",
"customers": [
"peopleCare Communities"
],
"user_reviews": [
"PointClickCare = Run. If you see this software, just run.",
"Point click care is awesome.",
"PointClickCare is geared toward LTC and can seem dated.",
"PointClickCare is stupid. You just click the boxes and there's no space to actually put resident notes.",
"We use PointClickCare at my facility, and we can fill out the normal stuff like transferring ability, feeding and BM's with the PREPROGRAMMED ..."
],
"ratings": [
"Trustpilot: 3 out of 5 (TrustScore)",
"KLAS Research: Overall score 83.3 (company press release)",
"G2: Product page with user reviews (ratings available on G2)"
],
"support_channels": [
"phone",
"toll-free phone",
"fax",
"customer_support_portal",
"community (Pulse)",
"24x7"
],
"training_options": [
"documentation",
"webinars",
"events_and_webinars",
"eCourses (online)",
"live_online (training)"
],
"release_year": "2000",
"integration_partners": [
"Collective Medical",
"Audacious Inquiry",
"PointClickCare Marketplace / Partner Exchange",
"Developer Program (API partners)"
],
"id": "P1306",
"slug": "pointclickcare-network-mgmt",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/pointclickcare-network-mgmt.json"
}
}