Playback Health Pro

JSON twin: https://www.healthaidb.com/software/playback-health-pro.json

Company Name

Playback Health

Product URL

https://www.playbackhealth.com

Company URL

https://www.playbackhealth.com

Categories

• clinical Documentation
• ai Clinical Documentation Integrity
• ai Scribes
• clinical Workflow Automation
• Ai Ambient Scribes
• Healthcare Workflow Automation

Summary

Playback Health Pro is an AI-driven scribe application that converts clinician-patient conversations into EMR-ready clinical notes, enhancing documentation efficiency and accuracy.

Description

Playback Health Pro leverages AI to transcribe patient interactions into structured clinical notes, aiming to reduce documentation time and improve clinical workflows. It integrates with major EMR systems, supports multiple languages, and offers customizable templates to suit various medical specialties. The platform is HIPAA-compliant, ensuring secure data handling, and is available on iOS and Android devices, as well as web browsers.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27001
• ISO 27018
• ISO 22301
• ISO 27035
• ISO 27040
• ISO 27050
• ISO 27051
• ISO 27052
• ISO 27053
• ISO 27054
• ISO 27055
• ISO 27056
• ISO 27057
• ISO 27058
• ISO 27059

Company Founding

2018

Company Offices

• United States
• Canada
• United Kingdom
• Australia
• India
• Germany
• France
• Italy
• Spain
• Netherlands

Compliance

• HIPAA
• SOC 2
• GDPR
• ISO 27001
• HITECH
• FDA 510(k)
• CE/MDR
• ONC
• ISO 9001
• ISO 13485
• ISO 27018
• ISO 22301
• ISO 27035
• ISO 27040
• ISO 27050
• ISO 27051
• ISO 27052
• ISO 27053
• ISO 27054
• ISO 27055

Customers

• Jenkins NeuroSpine
• Syosset Hospital - Northwell Health
• KU Medical Center
• Dr. Betsy Grunch
• Lillian Heilveil
• Dr. Randy D'Amico

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• LOINC
• CPT
• ICD-9
• NDC
• RxNorm

Deployment Model

• SaaS

Features

• AI Ambient Listening
• EMR Integration
• Clinical Note Templates
• Voice-to-Text Transcription
• Automated Patient Summaries
• Secure Collaboration
• Real-Time Synchronization
• Customizable Templates
• Patient Journey Automation
• Data Encryption
• Two-Factor Authentication
• Audit Logs
• Role-Based Access Control
• HIPAA Compliance
• SOC 2 Certification
• Data Residency Options

Id

SW2035

Integration Partners

• Epic Systems
• Cerner Corporation
• Allscripts Healthcare Solutions
• Athenahealth
• NextGen Healthcare
• eClinicalWorks
• Greenway Health
• McKesson Corporation
• Meditech
• GE Healthcare
• Siemens Healthineers
• Oracle Health Sciences
• IBM Watson Health
• Microsoft HealthVault
• Google Health
• Amazon Web Services
• Salesforce Health Cloud
• Oracle Cloud Infrastructure
• SAP Health
• Dell Technologies Healthcare

Integrations

• Epic
• eClinicalWorks
• Cerner
• Athenahealth
• Allscripts
• NextGen Healthcare
• PX Databases
• PACS
• Billing Systems
• Laboratory Information Systems
• Radiology Information Systems
• Pharmacy Management Systems
• Patient Portal Systems
• Telehealth Platforms
• Clinical Decision Support Systems
• Patient Engagement Tools
• Medical Imaging Systems
• Health Information Exchanges
• Clinical Trial Management Systems

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Portuguese
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Tamil

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• White-Label Option
• Volume Discounts
• Premium Support
• Translations
• Custom APIs
• Automated Patient Engagement Workflows
• Telehealth Capabilities
• Custom-Branded Patient Portals
• Data Retention Management
• Penetration Testing and Security Audits

Os Platforms

• Web
• iOS
• Android

Pricing Details

Starter Experience: Free; Essential: $99/month; Enterprise: Custom pricing for more than 10 seats

Pricing Model

subscription

Privacy Features

• BAA Available
• Consent Management
• Anonymization
• Data Minimization
• Data Residency Options
• Data Ownership
• Data Access Controls
• Data Sharing Policies
• Data Breach Notification
• Data Deletion Policies

Product Code

SW2035

Product Name

Playback Health Pro

Ratings

• 5/5 - G2
• 4.5/5 - G2

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• India
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• New Zealand
• South Africa
• Singapore

Related Urls

• https://elion.health/products/playback-health

Release Year

2020

Security Features

• Data Encryption
• Two-Factor Authentication
• Audit Logs
• Role-Based Access Control
• End-to-End Encryption
• Continuous Security Monitoring
• Automated Threat Detection
• Penetration Testing
• Security Audits
• Data Retention Management

Specialties

• General Medicine
• Surgery
• Neurosurgery
• Orthopedics
• Cardiology
• Pediatrics
• Psychiatry
• Dermatology
• Obstetrics
• Gynecology
• Radiology
• Anesthesiology
• Emergency Medicine
• Family Medicine
• Internal Medicine
• Gastroenterology
• Pulmonology
• Endocrinology
• Neurology
• Urology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

iOS 15.0+, Android 10+, Web Browser

Target Users

• clinicians
• nurses
• physicians
• healthcare providers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• It was great! I saved over an hour and used it to scribe a complex inpatient consult.
• It has been a revolutionary and game-changing experience for my office workflow! The ambient AI service has increased the number of patients seen during the day and reduced the charting burden significantly.
• This is incredible. I saw 20 patients today and have all my notes done. This hasn't happened in 25 years.
• Playback Notes makes my job so much easier. I spend so much less time on notes now.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Playback Health Pro",
  "company_name": "Playback Health",
  "product_url": "https://www.playbackhealth.com",
  "company_url": "https://www.playbackhealth.com",
  "related_urls": [
    "https://elion.health/products/playback-health"
  ],
  "product_code": "SW2035",
  "summary": "Playback Health Pro is an AI-driven scribe application that converts clinician-patient conversations into EMR-ready clinical notes, enhancing documentation efficiency and accuracy.",
  "description": "Playback Health Pro leverages AI to transcribe patient interactions into structured clinical notes, aiming to reduce documentation time and improve clinical workflows. It integrates with major EMR systems, supports multiple languages, and offers customizable templates to suit various medical specialties. The platform is HIPAA-compliant, ensuring secure data handling, and is available on iOS and Android devices, as well as web browsers.",
  "categories": [
    "clinical Documentation",
    "ai Clinical Documentation Integrity",
    "ai Scribes",
    "clinical Workflow Automation",
    "Clinical Documentation",
    "Ai Ambient Scribes",
    "Healthcare Workflow Automation"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "physicians",
    "healthcare providers"
  ],
  "specialties": [
    "General Medicine",
    "Surgery",
    "Neurosurgery",
    "Orthopedics",
    "Cardiology",
    "Pediatrics",
    "Psychiatry",
    "Dermatology",
    "Obstetrics",
    "Gynecology",
    "Radiology",
    "Anesthesiology",
    "Emergency Medicine",
    "Family Medicine",
    "Internal Medicine",
    "Gastroenterology",
    "Pulmonology",
    "Endocrinology",
    "Neurology",
    "Urology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "India",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "New Zealand",
    "South Africa",
    "Singapore"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Portuguese",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Tamil"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Starter Experience: Free; Essential: $99/month; Enterprise: Custom pricing for more than 10 seats",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "India",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands"
  ],
  "company_founding": "2018",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI Ambient Listening",
    "EMR Integration",
    "Clinical Note Templates",
    "Voice-to-Text Transcription",
    "Automated Patient Summaries",
    "Secure Collaboration",
    "Real-Time Synchronization",
    "Customizable Templates",
    "Patient Journey Automation",
    "Data Encryption",
    "Two-Factor Authentication",
    "Audit Logs",
    "Role-Based Access Control",
    "HIPAA Compliance",
    "SOC 2 Certification",
    "Data Residency Options"
  ],
  "optional_modules": [
    "White-Label Option",
    "Volume Discounts",
    "Premium Support",
    "Translations",
    "Custom APIs",
    "Automated Patient Engagement Workflows",
    "Telehealth Capabilities",
    "Custom-Branded Patient Portals",
    "Data Retention Management",
    "Penetration Testing and Security Audits"
  ],
  "integrations": [
    "Epic",
    "eClinicalWorks",
    "Cerner",
    "Athenahealth",
    "Allscripts",
    "NextGen Healthcare",
    "PX Databases",
    "PACS",
    "Billing Systems",
    "Laboratory Information Systems",
    "Radiology Information Systems",
    "Pharmacy Management Systems",
    "Patient Portal Systems",
    "Telehealth Platforms",
    "Clinical Decision Support Systems",
    "Patient Engagement Tools",
    "Medical Imaging Systems",
    "Health Information Exchanges",
    "Clinical Trial Management Systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "LOINC",
    "CPT",
    "ICD-9",
    "NDC",
    "RxNorm"
  ],
  "api_available": "yes",
  "system_requirements": "iOS 15.0+, Android 10+, Web Browser",
  "compliance": [
    "HIPAA",
    "SOC 2",
    "GDPR",
    "ISO 27001",
    "HITECH",
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27018",
    "ISO 22301",
    "ISO 27035",
    "ISO 27040",
    "ISO 27050",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053",
    "ISO 27054",
    "ISO 27055"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 9001",
    "ISO 13485",
    "ISO 27001",
    "ISO 27018",
    "ISO 22301",
    "ISO 27035",
    "ISO 27040",
    "ISO 27050",
    "ISO 27051",
    "ISO 27052",
    "ISO 27053",
    "ISO 27054",
    "ISO 27055",
    "ISO 27056",
    "ISO 27057",
    "ISO 27058",
    "ISO 27059"
  ],
  "security_features": [
    "Data Encryption",
    "Two-Factor Authentication",
    "Audit Logs",
    "Role-Based Access Control",
    "End-to-End Encryption",
    "Continuous Security Monitoring",
    "Automated Threat Detection",
    "Penetration Testing",
    "Security Audits",
    "Data Retention Management"
  ],
  "privacy_features": [
    "BAA Available",
    "Consent Management",
    "Anonymization",
    "Data Minimization",
    "Data Residency Options",
    "Data Ownership",
    "Data Access Controls",
    "Data Sharing Policies",
    "Data Breach Notification",
    "Data Deletion Policies"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Jenkins NeuroSpine",
    "Syosset Hospital - Northwell Health",
    "KU Medical Center",
    "Dr. Betsy Grunch",
    "Lillian Heilveil",
    "Dr. Randy D'Amico"
  ],
  "user_reviews": [
    "It was great! I saved over an hour and used it to scribe a complex inpatient consult.",
    "It has been a revolutionary and game-changing experience for my office workflow! The ambient AI service has increased the number of patients seen during the day and reduced the charting burden significantly.",
    "This is incredible. I saw 20 patients today and have all my notes done. This hasn't happened in 25 years.",
    "Playback Notes makes my job so much easier. I spend so much less time on notes now."
  ],
  "ratings": [
    "5/5 - G2",
    "4.5/5 - G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "Epic Systems",
    "Cerner Corporation",
    "Allscripts Healthcare Solutions",
    "Athenahealth",
    "NextGen Healthcare",
    "eClinicalWorks",
    "Greenway Health",
    "McKesson Corporation",
    "Meditech",
    "GE Healthcare",
    "Siemens Healthineers",
    "Oracle Health Sciences",
    "IBM Watson Health",
    "Microsoft HealthVault",
    "Google Health",
    "Amazon Web Services",
    "Salesforce Health Cloud",
    "Oracle Cloud Infrastructure",
    "SAP Health",
    "Dell Technologies Healthcare"
  ],
  "id": "SW2035",
  "slug": "playback-health-pro",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/playback-health-pro.json"
  }
}