JSON twin: https://www.healthaidb.com/software/playback-health.json
Playback Health
https://www.playbackhealth.com
https://www.playbackhealth.com
Playback Health Pro is an AI ambient‑listening medical scribe and patient engagement platform that transcribes clinical conversations into EMR‑ready notes and automates patient communications.
Cloud‑based, HIPAA‑ and SOC‑2‑compliant platform that captures patient‑provider conversations (ambient listening), generates editable clinical notes and patient summaries, supports EMR integration (HL7/FHIR/Smart on FHIR) and automated patient journeys, and offers mobile (iOS/Android) and web apps for clinicians and care teams.
yes
2018
P1295
2025-09-07
commercial_proprietary
Starter: Free (2‑week trial); Essential: $99/mo (annual) or $125/mo (monthly) — EMR integration +$20/mo; Enterprise: custom pricing for >10 seats. Contact vendor for enterprise quotes.
subscription
2018
iOS 15+, Android 10+, modern web browser (Chrome/Edge/Safari); SaaS-hosted (no on-prem platform requirements listed)
product
1.0
{
"company_name": "Playback Health",
"company_url": "https://www.playbackhealth.com",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://www.playbackhealth.com",
"categories": [
"clinical",
"patient-facing",
"clinical documentation",
"communication",
"AI / ambient scribe",
"patient engagement",
"integration"
],
"market_segment": [
"enterprise",
"smb"
],
"links": [
"https://www.playbackhealth.com",
"https://www.playbackhealth.com/about",
"https://pro.playbackhealth.com",
"https://www.playbackhealth.com/pricing",
"https://www.playbackhealth.com/privacy-policy",
"https://apps.apple.com/us/app/playback-health/id1488712128",
"https://play.google.com/store/apps/details?id=com.playbackhealth.android",
"https://www.linkedin.com/company/playback-health",
"https://www.prnewswire.com/news-releases/playback-health-announces-transformative-3-year-partnership-with-northwell-health-and-launches-ai-driven-clinical-documentation-302085916.html"
],
"summary": "Playback Health Pro is an AI ambient‑listening medical scribe and patient engagement platform that transcribes clinical conversations into EMR‑ready notes and automates patient communications.",
"description": "Cloud‑based, HIPAA‑ and SOC‑2‑compliant platform that captures patient‑provider conversations (ambient listening), generates editable clinical notes and patient summaries, supports EMR integration (HL7/FHIR/Smart on FHIR) and automated patient journeys, and offers mobile (iOS/Android) and web apps for clinicians and care teams.",
"target_users": [
"physicians",
"advanced_practice_providers",
"nurses",
"medical_scribes",
"clinic_administrators",
"health_system_IT",
"patients",
"care_coordinators"
],
"specialties": [
"primary_care",
"neurosurgery",
"orthopedics",
"pediatrics",
"obstetrics_/_gynecology",
"emergency_medicine",
"sleep_medicine",
"behavioral_health",
"physical_medicine_and_rehab"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Starter: Free (2‑week trial); Essential: $99/mo (annual) or $125/mo (monthly) — EMR integration +$20/mo; Enterprise: custom pricing for >10 seats. Contact vendor for enterprise quotes.",
"license": "commercial_proprietary",
"deployment_model": [
"SaaS",
"enterprise/managed (white-label)"
],
"os_platforms": [
"Web (modern browsers)",
"iOS (iOS 15+)",
"Android (Android 10+)"
],
"features": [
"Ambient AI clinical listening (hands-free transcription)",
"Automated encounter transcription",
"AI-generated clinical notes",
"Customizable specialty templates (800+ templates)",
"Copy/paste and EMR note export",
"EMR integration-ready (one‑click syncing/updates)",
"Automated patient/post-visit journeys",
"Team notifications & role-based sharing",
"Multi-user collaboration and syncing across devices",
"Translation services",
"Searchable encounter recordings",
"Session editing and note append/edit capabilities",
"Patient summaries and external sharing"
],
"optional_modules": [
"Playback Pro (advanced AI scribe)",
"EMR integration (paid add-on/enterprise)",
"Enterprise/volume licensing and discounts",
"White-label/custom branding",
"Premium support/onboarding"
],
"integrations": [
"Epic",
"Cerner",
"Allscripts",
"Meditech",
"eClinicalWorks",
"Athenahealth",
"Custom EMR integrations (via HL7/FHIR/SMART on FHIR connectors)"
],
"data_standards": [
"HL7 v2",
"FHIR",
"SMART on FHIR"
],
"api_available": "yes",
"system_requirements": "iOS 15+, Android 10+, modern web browser (Chrome/Edge/Safari); SaaS-hosted (no on-prem platform requirements listed)",
"compliance": [
"HIPAA",
"SOC 2"
],
"certifications": [
"SOC 2"
],
"security_features": [
"Encryption in transit",
"Encryption at rest",
"Two-factor authentication",
"Audit logs",
"BAA support"
],
"privacy_features": [
"BAA available (paid plans)",
"Controls for sharing/role-based access",
"Data retention policy support (configurable)"
],
"data_residency": "",
"customers": [
"Northwell Health",
"Glen Cove Hospital (Northwell pilot)",
"Life Link III"
],
"user_reviews": [
"Not a bad scribe and generates consistent notes. I paid for the premium because I like my custom templates to generate notes exactly how I like.",
"AMAZING APP — Great way to receive my discharge instructions from my Dr. and to share my diagnosis information with my family.",
"My Playback Health is not launching anymore. I have deleted the app completely and reinstalled a few times as well as restarted my phone. Could be a glitch or a bug."
],
"ratings": [
"App Store: 4.5/5 (30 ratings)"
],
"support_channels": [
"email"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2018",
"integration_partners": [
"Northwell Health",
"Life Link III"
],
"id": "P1295",
"slug": "playback-health",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/playback-health.json"
}
}