JSON twin: https://www.healthaidb.com/software/phreesia.json
Phreesia
https://www.phreesia.com/products/patient-engagement/
Phreesia is a digital patient intake and engagement platform that automates registration, consent, payments, screening, and patient-reported data collection to streamline front‑office workflows and improve revenue capture.
Phreesia provides cloud-based patient intake and engagement software (mobile pre-check-in, kiosks, tablets, Arrivals, electronic forms, payment capture, automated reminders, screening and PRO collection) with EHR integrations and analytics to support ambulatory practices and health systems.
yes
2005
P1285
2025-09-07
commercial proprietary
Contact vendor for pricing; pricing typically sold as an enterprise/subscription with implementation fees and per‑location or per‑transaction tiers; demo/trial by request.
enterprise_quote
2005
product
1.0
{
"company_name": "Phreesia",
"company_url": "https://www.phreesia.com/",
"company_offices": [
"United States",
"Canada",
"India"
],
"company_founding": "2005",
"product_url": "https://www.phreesia.com/products/patient-engagement/",
"categories": [
"patient-facing",
"administrative",
"revenue cycle",
"scheduling",
"intake/registration",
"analytics"
],
"market_segment": [
"enterprise",
"smb",
"provider",
"payer"
],
"links": [
"https://www.phreesia.com/",
"https://www.phreesia.com/company/about-us/",
"https://www.phreesia.com/products/patient-engagement/",
"https://www.phreesia.com/products/integrations/",
"https://www.phreesia.com/products/security/",
"https://www.phreesia.com/pricing/",
"https://www.phreesia.com/company/contact-us/",
"https://ir.phreesia.com/",
"https://www.g2.com/products/phreesia/reviews",
"https://www.capterra.com/p/145049/Phreesia/"
],
"summary": "Phreesia is a digital patient intake and engagement platform that automates registration, consent, payments, screening, and patient-reported data collection to streamline front‑office workflows and improve revenue capture.",
"description": "Phreesia provides cloud-based patient intake and engagement software (mobile pre-check-in, kiosks, tablets, Arrivals, electronic forms, payment capture, automated reminders, screening and PRO collection) with EHR integrations and analytics to support ambulatory practices and health systems.",
"target_users": [
"front-desk / registration staff",
"practice administrators",
"clinicians",
"billing / revenue cycle teams",
"patients",
"population health teams"
],
"specialties": [
"primary care",
"family medicine",
"internal medicine",
"pediatrics",
"cardiology",
"gastroenterology",
"neurology",
"orthopedics",
"oncology",
"dermatology",
"behavioral health",
"surgical specialties"
],
"regions_available": [
"United States",
"Canada"
],
"languages_supported": [
"English",
"Spanish"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; pricing typically sold as an enterprise/subscription with implementation fees and per‑location or per‑transaction tiers; demo/trial by request.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"iPad"
],
"features": [
"Online self-scheduling and appointment requests",
"Automated appointment reminders (email, SMS, voice) with confirm/reschedule",
"Digital patient intake (pre-visit and in-office) including Phreesia Mobile and PadX",
"Kiosk registration (Arrivals)",
"Telehealth intake workflows",
"Payment collection (time-of-service, Apple Pay, Google Pay, post-claim charges)",
"Health campaign outreach and templated messaging",
"Two-way patient messaging and PhreesiaOnCall after-hours messaging",
"Post-visit patient satisfaction surveys and NPS tracking",
"Practice- and system-level analytics and reporting",
"Patient activation measurement and PAM support",
"Customizable, specialty-specific intake workflows",
"Bidirectional EHR/PM integrations and automated posting of demographics/insurance/payments",
"Reputation management prompts for online reviews",
"Population outreach and broadcast communications",
"Real-time eligibility verification (insurance) integrations",
"Support for migration between PM/EHR systems with data continuity",
"Configurable templates and content library",
"Embedded APIs for custom integrations",
"Reporting of message open/click-through rates"
],
"optional_modules": [
"Phreesia Mobile (remote check-in)",
"Phreesia PadX (iPad app)",
"Arrivals kiosk",
"PhreesiaOnCall (after-hours messaging/answering)",
"Health Campaigns",
"Patient Satisfaction Surveys",
"Phreesia Analytics (advanced reporting)",
"Intake for Telehealth",
"Revenue cycle / e-cashiering features",
"Patient Activation Measure (PAM) integration"
],
"integrations": [
"AdvancedMD",
"Allscripts",
"athenahealth",
"Azalea Health",
"Compulink",
"eClinicalWorks",
"eMDs",
"Epic",
"Flatiron",
"Greenway",
"Meditech",
"ModMed",
"NextGen",
"Office Practicum",
"Oracle / Oracle Health",
"Unlimited Systems",
"Veradigm",
"Cerner",
"Centricity",
"Allscripts PM"
],
"data_standards": [
"HL7 v2",
"FHIR",
"CCD",
"CSV"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"HIPAA-compliant messaging"
],
"privacy_features": [],
"data_residency": "",
"customers": [
"Flourish Pediatrics",
"CovenantCare Practices",
"Ascension Seton",
"CMS (contracting relationship)",
"Meditech (alliance partner listed)",
"Health systems (unnamed enterprise customers)"
],
"user_reviews": [
"Integration has been an ongoing issue; the interface can be clunky and requires additional custom work to sync with our EHR.",
"The platform saved front-desk time—patients self-check in and staff can focus on higher-value tasks.",
"The billing and payment collection features improved time-of-service collections, but post-claim reconciliation required manual review.",
"The mobile check-in experience is convenient, but the system can be slow during peak use.",
"This app is an absolute nightmare to use — I repeatedly have to re-enter all of my information."
],
"ratings": [
"G2: ~3.9/5 (user rating reported on G2 listings)",
"Capterra: 4.3/5 (user rating reported on Capterra listings)",
"KLAS: Best in KLAS for Patient Intake Management (awarded multiple years, per industry reports)"
],
"support_channels": [
"phone",
"email",
"chat",
"ticketing",
"after-hours/answering service (PhreesiaOnCall)"
],
"training_options": [
"documentation",
"webinars",
"live_online",
"onsite",
"implementation/onboarding support"
],
"release_year": "2005",
"integration_parners": [
"Epic",
"Cerner",
"Allscripts",
"Athenahealth",
"NextGen",
"eClinicalWorks",
"Greenway",
"Meditech",
"Veradigm",
"Office Practicum",
"AdvancedMD",
"Proprietary APIs / HL7v2 / FHIR (integration capabilities)"
],
"id": "P1285",
"slug": "phreesia",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/phreesia.json"
}
}