Phreesia

JSON twin: https://www.healthaidb.com/software/phreesia.json

Company Name

Phreesia

Product URL

https://www.phreesia.com

Company URL

https://www.phreesia.com

Categories

• administrative Operations
• patient Facing
• clinical Support
• revenue Cycle
• patient Engagement
• Administrative
• Revenue Cycle Management

Summary

Phreesia is a healthcare technology company offering a suite of applications to automate and manage patient intake, enhancing patient engagement and operational efficiency for healthcare organizations.

Description

Phreesia provides a comprehensive platform that streamlines patient registration, scheduling, payment collections, and clinical support, aiming to improve patient activation and healthcare outcomes. The company integrates with various EHR and practice management systems, facilitating seamless workflows for healthcare providers. Phreesia has been recognized for its contributions to patient intake management, including being named Best in KLAS for Patient Intake Management for four consecutive years. As of 2024, Phreesia facilitated approximately 170 million patient visits annually, representing over 1 in 7 visits across the U.S.

Api Available

yes

Certifications

• HITRUST CSF
• SOC 2 Type 2
• PCI DSS Level 1 Service Provider
• Sarbanes-Oxley (SOX) Compliance
• PCI Point-to-Point Encryption
• HITRUST Risk-Based, 2-Year Certification

Company Founding

2005

Company Offices

• United States
• Canada

Compliance

• HIPAA
• HITRUST CSF
• SOC 2 Type 2
• PCI DSS Level 1 Service Provider
• Sarbanes-Oxley (SOX) Compliance

Customers

• TOMAGWA Ministries
• Elion Health
• Athena Health
• Veradigm EHR
• eClinicalWorks
• Modernizing Medicine
• eMDs
• NextGen Healthcare
• Allscripts
• Cerner
• Epic Systems
• Meditech
• Greenway Health
• McKesson
• GE Healthcare
• Siemens Healthineers
• Philips Healthcare
• Medtronic
• GE Digital
• Oracle Health Sciences

Data Residency

US and EU regions

Data Standards

• HL7
• FHIR
• CCD
• CSV

Deployment Model

• SaaS

Features

• Patient intake management
• Mobile and in-office registration
• Specialty-specific workflows
• Online appointment scheduling
• Insurance verification
• E-cashiering
• Flexible payment options
• Patient activation measurement
• Data and reporting analytics
• Patient-reported data collection
• Preventive care promotion
• Patient education at scale
• Marketing and patient acquisition
• Brand building
• Growth driving
• Clinical integration with leading EMR solutions
• Custom interfaces
• Data migration support
• 24/7 support

Id

SW2031

Integration Partners

• Athena Health
• Veradigm EHR
• eClinicalWorks
• Modernizing Medicine
• eMDs
• NextGen Healthcare
• Allscripts
• Cerner
• Epic Systems
• Meditech
• Greenway Health
• McKesson
• GE Healthcare
• Siemens Healthineers
• Philips Healthcare
• Medtronic
• GE Digital
• Oracle Health Sciences

Integrations

• athenahealth
• Allscripts
• Office Practicum
• Microsoft Azure
• Amazon Web Services

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Urdu
• Telugu
• Marathi
• Tamil
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Appointment Accelerator

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2031

Product Name

Phreesia

Ratings

• 4.1/5 on G2
• 4.3/5 on Capterra
• 5/5 on Capterra
• 4/5 on G2
• 5/5 on G2

Regions Available

• United States
• Canada

Related Urls

• https://elion.health/products/phreesia

Release Year

2005

Security Features

• Encryption
• RBAC
• Audit logs
• 2FA
• DLP

Specialties

• Behavioral Health
• Cardiology
• Dermatology
• Endocrinology
• Family Medicine
• Gastroenterology
• Internal Medicine
• Nephrology
• Neurology
• Obstetrics/gynecology
• Oncology
• Ophthalmology
• Orthopedics
• Otolaryngology (ent)
• Pediatrics
• Rheumatology
• Urology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we are collecting on a monthly basis.
• I have been a client of Phreesia for 2-3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more. When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed.
• The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the practice.
• Phreesia is very knowledgeable in their understanding of how it can integrate with Athena. I appreciate Kanishka's ability to understand TOMAGWA's unique workflows and make adjustments to align Phreesia and Athena. She is amazing to work with. The dashboard is very user friendly. I was also impressed with Phreesia's turnaround time to roll out the implementation phase.
• I love the ease of the Self scheduling process.
• Phreesia is very customizable for the practice. Customer Support from every department/team is amazing and wonderful to speak with. We use our Phreesia system on a daily to check in/out collect all patient data and payments.
• Implementation was comprehensive and interactive. Phreesia has relatively easy to access analytics, and is a solid digital check in solution for patients and staff alike. The dashboard application is user-friendly, and overall it is easy to train on.
• We've been able to reduce our check-in time from 8 minutes to about 3 and 1/2 minutes!
• The overall communication with the team.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Phreesia",
  "company_name": "Phreesia",
  "product_url": "https://www.phreesia.com",
  "company_url": "https://www.phreesia.com",
  "related_urls": [
    "https://elion.health/products/phreesia"
  ],
  "product_code": "SW2031",
  "summary": "Phreesia is a healthcare technology company offering a suite of applications to automate and manage patient intake, enhancing patient engagement and operational efficiency for healthcare organizations.",
  "description": "Phreesia provides a comprehensive platform that streamlines patient registration, scheduling, payment collections, and clinical support, aiming to improve patient activation and healthcare outcomes. The company integrates with various EHR and practice management systems, facilitating seamless workflows for healthcare providers. Phreesia has been recognized for its contributions to patient intake management, including being named Best in KLAS for Patient Intake Management for four consecutive years. As of 2024, Phreesia facilitated approximately 170 million patient visits annually, representing over 1 in 7 visits across the U.S.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Support",
    "revenue Cycle",
    "patient Engagement",
    "Administrative",
    "Patient-facing",
    "Clinical Support",
    "Revenue Cycle Management",
    "Patient Engagement"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Behavioral Health",
    "Cardiology",
    "Dermatology",
    "Endocrinology",
    "Family Medicine",
    "Gastroenterology",
    "Internal Medicine",
    "Nephrology",
    "Neurology",
    "Obstetrics/gynecology",
    "Oncology",
    "Ophthalmology",
    "Orthopedics",
    "Otolaryngology (ent)",
    "Pediatrics",
    "Rheumatology",
    "Urology"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Urdu",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada"
  ],
  "company_founding": "2005",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Patient intake management",
    "Mobile and in-office registration",
    "Specialty-specific workflows",
    "Online appointment scheduling",
    "Insurance verification",
    "E-cashiering",
    "Flexible payment options",
    "Patient activation measurement",
    "Data and reporting analytics",
    "Patient-reported data collection",
    "Preventive care promotion",
    "Patient education at scale",
    "Marketing and patient acquisition",
    "Brand building",
    "Growth driving",
    "Clinical integration with leading EMR solutions",
    "Custom interfaces",
    "Data migration support",
    "24/7 support"
  ],
  "optional_modules": [
    "Appointment Accelerator"
  ],
  "integrations": [
    "athenahealth",
    "Allscripts",
    "Office Practicum",
    "Microsoft Azure",
    "Amazon Web Services"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "CCD",
    "CSV"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST CSF",
    "SOC 2 Type 2",
    "PCI DSS Level 1 Service Provider",
    "Sarbanes-Oxley (SOX) Compliance"
  ],
  "certifications": [
    "HITRUST CSF",
    "SOC 2 Type 2",
    "PCI DSS Level 1 Service Provider",
    "Sarbanes-Oxley (SOX) Compliance",
    "PCI Point-to-Point Encryption",
    "HITRUST Risk-Based, 2-Year Certification"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US and EU regions",
  "customers": [
    "TOMAGWA Ministries",
    "Elion Health",
    "Athena Health",
    "Veradigm EHR",
    "eClinicalWorks",
    "Modernizing Medicine",
    "eMDs",
    "NextGen Healthcare",
    "Allscripts",
    "Cerner",
    "Epic Systems",
    "Meditech",
    "Greenway Health",
    "McKesson",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "Medtronic",
    "GE Digital",
    "Oracle Health Sciences"
  ],
  "user_reviews": [
    "Phreesia has allowed us to automate our point of service/copayment collection workflow and increased the amount we are collecting on a monthly basis.",
    "I have been a client of Phreesia for 2-3 years, and I wanted to cancel my service since I engaged another vendor who provides the same service and more. When I went to cancel my service on April 13, I was told my contract auto-renewed for one year on April 1, and that I needed to cancel 60 days before my contract renewed.",
    "The system integrates with eCW EMR and cuts our office time in half, allowing to focus on other areas in the practice.",
    "Phreesia is very knowledgeable in their understanding of how it can integrate with Athena. I appreciate Kanishka's ability to understand TOMAGWA's unique workflows and make adjustments to align Phreesia and Athena. She is amazing to work with. The dashboard is very user friendly. I was also impressed with Phreesia's turnaround time to roll out the implementation phase.",
    "I love the ease of the Self scheduling process.",
    "Phreesia is very customizable for the practice. Customer Support from every department/team is amazing and wonderful to speak with. We use our Phreesia system on a daily to check in/out collect all patient data and payments.",
    "Implementation was comprehensive and interactive. Phreesia has relatively easy to access analytics, and is a solid digital check in solution for patients and staff alike. The dashboard application is user-friendly, and overall it is easy to train on.",
    "We've been able to reduce our check-in time from 8 minutes to about 3 and 1/2 minutes!",
    "The overall communication with the team."
  ],
  "ratings": [
    "4.1/5 on G2",
    "4.3/5 on Capterra",
    "5/5 on Capterra",
    "4/5 on G2",
    "5/5 on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2005",
  "integration_partners": [
    "Athena Health",
    "Veradigm EHR",
    "eClinicalWorks",
    "Modernizing Medicine",
    "eMDs",
    "NextGen Healthcare",
    "Allscripts",
    "Cerner",
    "Epic Systems",
    "Meditech",
    "Greenway Health",
    "McKesson",
    "GE Healthcare",
    "Siemens Healthineers",
    "Philips Healthcare",
    "Medtronic",
    "GE Digital",
    "Oracle Health Sciences"
  ],
  "id": "SW2031",
  "slug": "phreesia",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/phreesia.json"
  }
}