JSON twin: https://www.healthaidb.com/software/phamily.json
Jaan Health
Phamily is an AI-enabled patient engagement and care management platform that uses SMS-first workflows to scale chronic care management (CCM) and advanced primary care management (APCM).
Phamily provides a text-messaging and care-management interface, condition-specific care plan templates, automated time-tracking for Medicare CCM/APCM billing, AI-driven message generation and triage, bulk enrollment and campaign tools, and EHR/workflow integration to help health systems and practices enroll, engage, and bill for large populations of chronically ill patients.
yes
2013
P1278
2025-09-07
commercial/proprietary
Contact vendor for pricing; offers turnkey implementation and staffing options; demo available.
enterprise_quote
2013
product
1.0
{
"company_name": "Jaan Health",
"company_url": "https://phamily.com/",
"company_offices": [
"United States"
],
"company_founding": "2013",
"product_url": "https://phamily.com/",
"categories": [
"care management",
"chronic care management (CCM)",
"advanced primary care management (APCM)",
"patient-facing",
"population health",
"interoperability",
"clinical workflow",
"AI / analytics"
],
"market_segment": [
"enterprise",
"SMB",
"health system"
],
"links": [
"https://phamily.com/",
"https://phamily.com/solution/phamily-platform/",
"https://phamily.com/ccm/",
"https://phamily.com/solution/ehr-and-workflow-integration/",
"https://phamily.com/about/",
"https://phamily.com/clients/",
"https://phamily.com/news/jaan-health-secures-25m-to-transform-care-for-millions-of-chronically-ill-patients/",
"https://elion.health/categories/care-management/products",
"https://www.trustradius.com/products/phamily/reviews",
"https://www.crunchbase.com/organization/phamily"
],
"summary": "Phamily is an AI-enabled patient engagement and care management platform that uses SMS-first workflows to scale chronic care management (CCM) and advanced primary care management (APCM).",
"description": "Phamily provides a text-messaging and care-management interface, condition-specific care plan templates, automated time-tracking for Medicare CCM/APCM billing, AI-driven message generation and triage, bulk enrollment and campaign tools, and EHR/workflow integration to help health systems and practices enroll, engage, and bill for large populations of chronically ill patients.",
"target_users": [
"care managers",
"primary care clinicians",
"specialty clinicians",
"practice administrators",
"program managers",
"billing teams",
"patients"
],
"specialties": [
"primary care",
"chronic disease management",
"nephrology/kidney care",
"neurology"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "enterprise_quote",
"pricing_details": "Contact vendor for pricing; offers turnkey implementation and staffing options; demo available.",
"license": "commercial/proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Scalable Chronic Care Management (CCM)",
"Two-way text-based patient communication",
"AI-driven personalized messaging/assistant",
"Automated documentation of care",
"Smart care plan templates",
"Turnkey staffing / care manager support",
"EHR & workflow integration (general)",
"Expert support and onboarding",
"Proactive patient engagement at population scale",
"Billing and reimbursement enablement for CCM/APCM",
"Patient engagement analytics and reporting",
"Symptom monitoring and follow-up protocols",
"Automated follow-up workflows",
"High patient engagement rates (reported >70%)",
"Webinar and educational resources for clients"
],
"optional_modules": [
"Turnkey staffing / white-glove implementation",
"Expert support / clinical program guidance",
"AI-driven Care Copilot"
],
"integrations": [
"Epic",
"Cerner",
"athenahealth",
"eClinicalWorks",
"Veradigm",
"NextGen",
"EHRs via APIs (other major EHR vendors)",
"Population Health Management platforms",
"Practice billing/claims systems (via EHR integration/API)"
],
"data_standards": [
"FHIR",
"HL7 v2",
"proprietary/rest APIs"
],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Encrypted data in transit and at rest",
"Role-based access control (RBAC)",
"Audit logging"
],
"privacy_features": [
"Business Associate Agreement (BAA) available",
"Consent-focused enrollment and documentation"
],
"data_residency": "",
"customers": [
"Dent Neurologic Institute",
"Texas Neurology",
"NeuroNet",
"NeuroNet Pro",
"NeuroNet GPO"
],
"user_reviews": [
"With Phamily, 1 care manager can serve 500 patients (vs. 50-100 under traditional model) and can generate $16,700 in reimbursement per month.",
"Great product, great service, great purpose!!",
"Low quality interaction with patients. High patient complaints & disenrollment rates. Poor response from management."
],
"ratings": [],
"support_channels": [
"email",
"phone",
"webinars",
"community"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2013",
"integration_partners": [
"NeuroNet",
"NeuroNet Pro",
"NeuroNet GPO",
"Dent Neurologic Institute",
"Texas Neurology"
],
"id": "P1278",
"slug": "phamily",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/phamily.json"
}
}