Phamily

JSON twin: https://www.healthaidb.com/software/phamily.json

Company Name

Jaan Health

Product URL

https://phamily.com

Company URL

https://phamily.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• care Management
• chronic Care Management
• primary Care
• clinical Decision Support
• healthcare It
• patient Engagement
• Clinical
• Administrative
• Diagnostic
• Advanced Primary Care Management
• Ai-powered Healthcare
• Health It

Summary

Phamily is an AI-driven platform by Jaan Health that enables healthcare organizations to deliver proactive, high-quality, and profitable care management for patients with chronic conditions.

Description

Phamily is an AI-powered proactive care platform developed by Jaan Health, designed to assist healthcare organizations in providing high-quality, cost-effective care management for patients with chronic conditions. The platform offers a turnkey solution that includes software and staffing, facilitating Chronic Care Management (CCM) and Advanced Primary Care Management (APCM) programs. Phamily's AI Care Copilot ensures consistent, personalized care for thousands of patients, integrating seamlessly with existing workflows and electronic health records (EHRs). The platform has been adopted by over 150 healthcare organizations, demonstrating its scalability and effectiveness in enhancing patient engagement and improving clinical outcomes. Notably, Phamily has achieved a patient engagement rate exceeding 70%, with patients interacting with their care teams an average of 3.4 times per month. Additionally, the platform has been recognized as a quarterfinalist for the Best in Class – AI in Patient Care category at the Digital Health Hub Awards, highlighting its impact in the healthcare industry. ([investorshangout.com](https://investorshangout.com/phamily-named-quarterfinalist-for-prestigious-digital-health-awards-407808-/?utm_source=openai))

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2013

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2
• ISO 27001

Customers

• Silver Cross Hospital
• Metrolina Nephrology Associates
• Decatur County Memorial Hospital
• WVU Medicine
• Pulmonary Associates of Fredericksburg
• Columbia Nephrology
• Alliance Spine and Pain Centers
• Commonwealth Primary Care ACO
• Iowa Arthritis and Osteoporosis Center

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Proactive care management
• AI-driven patient engagement
• Chronic Care Management (CCM)
• Advanced Primary Care Management (APCM)
• Customizable care plans
• EHR integration
• Turnkey staffing solutions
• Compliance documentation
• Patient communication via text and call
• Real-time intervention capabilities
• High patient engagement rates
• Care gap closure tracking
• Scalable program implementation
• Provider compensation optimization
• Outcome improvement analytics
• Cost reduction strategies
• Patient satisfaction enhancement
• Data-driven decision support
• Clinical and operational success metrics

Id

SW2019

Integration Partners

• EHR systems
• workflow integration tools
• healthcare IT consultants
• telehealth platforms
• patient engagement solutions
• billing and invoicing software
• analytics platforms
• CRM systems
• population health management tools
• care coordination platforms
• health information exchanges
• data security providers
• cloud service providers
• mobile health applications
• patient portal solutions
• remote monitoring devices
• healthcare data warehouses
• clinical decision support systems
• medical device manufacturers
• laboratory information systems

Integrations

• EHR systems
• NeuroNet
• Integra Connect
• Sweeten Health

Languages Supported

• English

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• AI Care Copilot
• Executive guidance for program growth

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2019

Product Name

Phamily

Ratings

• 0.0 (0) - Capterra
• 4.7/5 (35 reviews) - Kyan Health on G2
• 4.0/5 (3 reviews) - HealthCloud on G2
• 4.5/5 (3 reviews) - HealtheCare on G2
• 4.0/5 (5 reviews) - Population Health Analytics on G2
• 4.5/5 (3 reviews) - Net Health Therapy for Senior Living on G2
• 4.8/5 (75 reviews) - Luma Health on G2
• 3.5/5 (23 reviews) - FollowMyHealth on G2
• 4.5/5 (126 reviews) - brightwheel on G2
• 4.7/5 (79 reviews) - Lillio (formerly HiMama) on G2

Regions Available

• United States

Related Urls

• https://elion.health/products/phamily

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA

Specialties

• Neurology
• Oncology
• Primary Care
• Specialty Care
• Kidney Care

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Phamily has transformed our care management approach, making it more efficient and patient-centric.
• The integration with our existing EHR was seamless, and the support team was exceptional.
• Since implementing Phamily, we've seen a significant improvement in patient engagement and outcomes.
• The platform's user-friendly interface has made training staff a breeze.
• Phamily's proactive care model has led to a noticeable reduction in hospital readmissions.
• The AI Care Copilot feature has been a game-changer in monitoring patient health remotely.
• We've been able to scale our care management program without increasing overhead costs.
• Phamily's compliance features have simplified our documentation process, ensuring we meet all regulatory requirements.
• The real-time intervention capabilities have allowed us to address patient issues before they escalate.
• Phamily's customer support is always responsive and knowledgeable, making implementation smooth.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Phamily",
  "company_name": "Jaan Health",
  "product_url": "https://phamily.com",
  "company_url": "https://phamily.com",
  "related_urls": [
    "https://elion.health/products/phamily"
  ],
  "product_code": "SW2019",
  "summary": "Phamily is an AI-driven platform by Jaan Health that enables healthcare organizations to deliver proactive, high-quality, and profitable care management for patients with chronic conditions.",
  "description": "Phamily is an AI-powered proactive care platform developed by Jaan Health, designed to assist healthcare organizations in providing high-quality, cost-effective care management for patients with chronic conditions. The platform offers a turnkey solution that includes software and staffing, facilitating Chronic Care Management (CCM) and Advanced Primary Care Management (APCM) programs. Phamily's AI Care Copilot ensures consistent, personalized care for thousands of patients, integrating seamlessly with existing workflows and electronic health records (EHRs). The platform has been adopted by over 150 healthcare organizations, demonstrating its scalability and effectiveness in enhancing patient engagement and improving clinical outcomes. Notably, Phamily has achieved a patient engagement rate exceeding 70%, with patients interacting with their care teams an average of 3.4 times per month. Additionally, the platform has been recognized as a quarterfinalist for the Best in Class – AI in Patient Care category at the Digital Health Hub Awards, highlighting its impact in the healthcare industry. ([investorshangout.com](https://investorshangout.com/phamily-named-quarterfinalist-for-prestigious-digital-health-awards-407808-/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "care Management",
    "chronic Care Management",
    "primary Care",
    "clinical Decision Support",
    "healthcare It",
    "patient Engagement",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Care Management",
    "Chronic Care Management",
    "Advanced Primary Care Management",
    "Ai-powered Healthcare",
    "Health It",
    "Patient Engagement"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Neurology",
    "Oncology",
    "Primary Care",
    "Specialty Care",
    "Kidney Care"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2013",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Proactive care management",
    "AI-driven patient engagement",
    "Chronic Care Management (CCM)",
    "Advanced Primary Care Management (APCM)",
    "Customizable care plans",
    "EHR integration",
    "Turnkey staffing solutions",
    "Compliance documentation",
    "Patient communication via text and call",
    "Real-time intervention capabilities",
    "High patient engagement rates",
    "Care gap closure tracking",
    "Scalable program implementation",
    "Provider compensation optimization",
    "Outcome improvement analytics",
    "Cost reduction strategies",
    "Patient satisfaction enhancement",
    "Data-driven decision support",
    "Clinical and operational success metrics"
  ],
  "optional_modules": [
    "AI Care Copilot",
    "Executive guidance for program growth"
  ],
  "integrations": [
    "EHR systems",
    "NeuroNet",
    "Integra Connect",
    "Sweeten Health"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Silver Cross Hospital",
    "Metrolina Nephrology Associates",
    "Decatur County Memorial Hospital",
    "WVU Medicine",
    "Pulmonary Associates of Fredericksburg",
    "Columbia Nephrology",
    "Alliance Spine and Pain Centers",
    "Commonwealth Primary Care ACO",
    "Iowa Arthritis and Osteoporosis Center"
  ],
  "user_reviews": [
    "Phamily has transformed our care management approach, making it more efficient and patient-centric.",
    "The integration with our existing EHR was seamless, and the support team was exceptional.",
    "Since implementing Phamily, we've seen a significant improvement in patient engagement and outcomes.",
    "The platform's user-friendly interface has made training staff a breeze.",
    "Phamily's proactive care model has led to a noticeable reduction in hospital readmissions.",
    "The AI Care Copilot feature has been a game-changer in monitoring patient health remotely.",
    "We've been able to scale our care management program without increasing overhead costs.",
    "Phamily's compliance features have simplified our documentation process, ensuring we meet all regulatory requirements.",
    "The real-time intervention capabilities have allowed us to address patient issues before they escalate.",
    "Phamily's customer support is always responsive and knowledgeable, making implementation smooth."
  ],
  "ratings": [
    "0.0 (0) - Capterra",
    "4.7/5 (35 reviews) - Kyan Health on G2",
    "4.0/5 (3 reviews) - HealthCloud on G2",
    "4.5/5 (3 reviews) - HealtheCare on G2",
    "4.0/5 (5 reviews) - Population Health Analytics on G2",
    "4.5/5 (3 reviews) - Net Health Therapy for Senior Living on G2",
    "4.8/5 (75 reviews) - Luma Health on G2",
    "3.5/5 (23 reviews) - FollowMyHealth on G2",
    "4.5/5 (126 reviews) - brightwheel on G2",
    "4.7/5 (79 reviews) - Lillio (formerly HiMama) on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "EHR systems",
    "workflow integration tools",
    "healthcare IT consultants",
    "telehealth platforms",
    "patient engagement solutions",
    "billing and invoicing software",
    "analytics platforms",
    "CRM systems",
    "population health management tools",
    "care coordination platforms",
    "health information exchanges",
    "data security providers",
    "cloud service providers",
    "mobile health applications",
    "patient portal solutions",
    "remote monitoring devices",
    "healthcare data warehouses",
    "clinical decision support systems",
    "medical device manufacturers",
    "laboratory information systems"
  ],
  "id": "SW2019",
  "slug": "phamily",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/phamily.json"
  }
}