Penciled

JSON twin: https://www.healthaidb.com/software/penciled.json

Company Name

Penciled

Product URL

https://penciled.com

Company URL

https://penciled.com

Categories

• administrative Operations
• patient Facing
• clinical Support
• Administrative

Summary

Penciled is an AI-driven front office assistant designed to automate scheduling, reminders, and waitlist management for physical therapy clinics, seamlessly integrating with WebPT to enhance operational efficiency and patient engagement.

Description

Penciled leverages artificial intelligence to automate key administrative tasks in physical therapy clinics, including scheduling initial exams, managing plan-of-care compliance, sending smart reminders, and handling waitlist automation. By integrating directly with WebPT, Penciled aims to improve clinic operations and patient engagement without the need for expensive EHR migrations. The platform is developed by a team of software engineers from Harvard and MIT, based in San Francisco, and is backed by top-tier venture capital firms like Y Combinator and Initialized Capital.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• SOC 2 Type 2
• ISO 27001

Customers

• Arc Physical Therapy
• Current Physical Therapy
• Functional Performance Center
• Marketplace Physical Therapy And Wellness Center
• Mile High Balance Centers
• Origin Physical Therapy
• Physical Therapy Associates
• Professional Care Physical Therapy
• Renew Physical Therapy
• Revolve Physical Therapy
• Robert Pauline Physical Therapy
• Tenet Therapies
• Town Physical Therapy

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated appointment scheduling
• Plan-of-care compliance tracking
• Smart patient reminders
• Automated waitlist management
• Intake form messaging

Id

SW2008

Integration Partners

• WebPT

Integrations

• WebPT

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Referrals processing

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW2008

Product Name

Penciled

Ratings

• 4.5/5 on G2
• 4.7/5 on Capterra
• 4.8/5 on HealthCareITNews

Regions Available

• United States

Related Urls

• https://elion.health/products/penciled

Release Year

2023

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Physical Therapy

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• patients
• admins

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Penciled's AI scheduling has significantly reduced our front office workload, allowing us to focus more on patient care.
• The automated waitlist feature has filled cancellations in real-time, improving our clinic's efficiency.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Penciled",
  "company_name": "Penciled",
  "product_url": "https://penciled.com",
  "company_url": "https://penciled.com",
  "related_urls": [
    "https://elion.health/products/penciled"
  ],
  "product_code": "SW2008",
  "summary": "Penciled is an AI-driven front office assistant designed to automate scheduling, reminders, and waitlist management for physical therapy clinics, seamlessly integrating with WebPT to enhance operational efficiency and patient engagement.",
  "description": "Penciled leverages artificial intelligence to automate key administrative tasks in physical therapy clinics, including scheduling initial exams, managing plan-of-care compliance, sending smart reminders, and handling waitlist automation. By integrating directly with WebPT, Penciled aims to improve clinic operations and patient engagement without the need for expensive EHR migrations. The platform is developed by a team of software engineers from Harvard and MIT, based in San Francisco, and is backed by top-tier venture capital firms like Y Combinator and Initialized Capital.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "clinical Support",
    "Administrative",
    "Patient-facing",
    "Clinical Support"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins"
  ],
  "specialties": [
    "Physical Therapy"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated appointment scheduling",
    "Plan-of-care compliance tracking",
    "Smart patient reminders",
    "Automated waitlist management",
    "Intake form messaging"
  ],
  "optional_modules": [
    "Referrals processing"
  ],
  "integrations": [
    "WebPT"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2 Type 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Arc Physical Therapy",
    "Current Physical Therapy",
    "Functional Performance Center",
    "Marketplace Physical Therapy And Wellness Center",
    "Mile High Balance Centers",
    "Origin Physical Therapy",
    "Physical Therapy Associates",
    "Professional Care Physical Therapy",
    "Renew Physical Therapy",
    "Revolve Physical Therapy",
    "Robert Pauline Physical Therapy",
    "Tenet Therapies",
    "Town Physical Therapy"
  ],
  "user_reviews": [
    "Penciled's AI scheduling has significantly reduced our front office workload, allowing us to focus more on patient care.",
    "The automated waitlist feature has filled cancellations in real-time, improving our clinic's efficiency."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.7/5 on Capterra",
    "4.8/5 on HealthCareITNews"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2023",
  "integration_partners": [
    "WebPT"
  ],
  "id": "SW2008",
  "slug": "penciled",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/penciled.json"
  }
}