JSON twin: https://www.healthaidb.com/software/pear-suite.json
Pear Suite
https://www.pearsuite.com/solutions/
Pear Suite is a US-focused care navigation and care management platform that empowers community health workers, doulas, and community-based organizations to manage clients, run workflows, make referrals, and bill for social and health-related services.
Pear Suite is an all-in-one care navigation operating system purpose-built for community health workers (CHWs), doulas, care navigators, hubs, and health plans. The cloud platform provides custom assessments and care pathways, client tracking, two-way communication (phone/SMS/email), population- and client-level reporting, claims management and an integrated billing clearinghouse, eligibility checks, referral management, mobile apps, EHR/HIE connectivity options, training/professional development, and tools for hub/network management and multi-organization workflows. The vendor emphasizes Medicaid/Medicare and social-determinants-of-health workflows and offers onboarding, compliance support, and a provider network for scaling community-delivered services.
yes
2021
P1264
2025-09-07
commercial proprietary
Three published tiers: Basic $100/user/month (onboarding assistance, templates, analytics), Plus $150/user/month (adds billing/clearinghouse, SMS/encrypted email, mobile app, care plan module), Pro $200/user/month (adds hub/network tools, EHR/HIE integration, same-day support, compliance/audit support). Enterprise/custom contracts: contact vendor.
subscription
2021
product
1.0
{
"company_name": "Pear Suite",
"company_url": "https://www.pearsuite.com",
"company_offices": [
"United States"
],
"company_founding": "2021",
"product_url": "https://www.pearsuite.com/solutions/",
"categories": [
"care coordination",
"care navigation",
"community health worker tools",
"social determinants of health (SDOH)",
"patient engagement",
"population health"
],
"market_segment": [
"enterprise",
"smb",
"community-based organizations"
],
"links": [
"https://www.pearsuite.com",
"https://www.pearsuite.com/solutions/",
"https://www.pearsuite.com/about/",
"https://www.pearsuite.com/pricing/",
"https://www.pearsuite.com/health-plan/",
"https://elion.health/products/pear-suite",
"https://www.chcf.org/resource/using-pear-suite-support-community-health-workers/",
"https://rockhealth.com/insights/empowering-community-health-workers-our-investment-in-pear-suite/",
"https://www.linkedin.com/company/pear-suite",
"https://www.pearsuite.com/privacy-policy/"
],
"summary": "Pear Suite is a US-focused care navigation and care management platform that empowers community health workers, doulas, and community-based organizations to manage clients, run workflows, make referrals, and bill for social and health-related services.",
"description": "Pear Suite is an all-in-one care navigation operating system purpose-built for community health workers (CHWs), doulas, care navigators, hubs, and health plans. The cloud platform provides custom assessments and care pathways, client tracking, two-way communication (phone/SMS/email), population- and client-level reporting, claims management and an integrated billing clearinghouse, eligibility checks, referral management, mobile apps, EHR/HIE connectivity options, training/professional development, and tools for hub/network management and multi-organization workflows. The vendor emphasizes Medicaid/Medicare and social-determinants-of-health workflows and offers onboarding, compliance support, and a provider network for scaling community-delivered services.",
"target_users": [
"community health workers",
"care navigators",
"doulas",
"community-based organization staff",
"health plan administrators",
"hub/network managers",
"billing specialists",
"program managers",
"trainers/educators"
],
"specialties": [
"care navigation",
"social determinants of health (SDOH)",
"community health",
"maternal health / doulas",
"care coordination",
"population health",
"behavioral health navigation",
"transitional care / readmission reduction",
"non-clinical referrals"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Three published tiers: Basic $100/user/month (onboarding assistance, templates, analytics), Plus $150/user/month (adds billing/clearinghouse, SMS/encrypted email, mobile app, care plan module), Pro $200/user/month (adds hub/network tools, EHR/HIE integration, same-day support, compliance/audit support). Enterprise/custom contracts: contact vendor.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Community health worker case management",
"Member/patient management",
"Care coordination and referrals",
"In-platform secure messaging",
"Task/workflow management",
"Assessments and screening tools",
"Resource directory and social needs referrals",
"Scheduling and visit tracking",
"Medicaid/billing support and claims workflow",
"Reporting and analytics",
"Role-based access and user management",
"Customizable forms and templates",
"Risk stratification and enrollment tracking"
],
"optional_modules": [
"Billing integration",
"Advanced reporting & analytics",
"Referral network management",
"Custom API integrations"
],
"integrations": [],
"data_standards": [],
"api_available": "yes",
"system_requirements": "",
"compliance": [
"HIPAA"
],
"certifications": [],
"security_features": [
"Data encryption (in transit & at rest)",
"Role-based access control (RBAC)",
"SSO/SAML support",
"Audit logging"
],
"privacy_features": [
"BAA available",
"Consent management",
"Data anonymization/pseudonymization"
],
"data_residency": "",
"customers": [
"fearforbreakfast",
"binational",
"alma",
"meca",
"Alaska (state or agency)",
"wheelhouse",
"mynewhouse",
"lovemylife",
"kamalu",
"Heartofcompassion",
"Common Good Community"
],
"user_reviews": [],
"ratings": [],
"support_channels": [
"email",
"ticketing",
"community learning circles",
"customer success / live onboarding"
],
"training_options": [
"documentation (online wiki)",
"webinars",
"live_online (customer success)",
"community learning circles",
"certification / CHW certificate partners"
],
"release_year": "2021",
"integration_partners": [
"90+ EHRs",
"Health Information Exchanges (HIEs)",
"Clearinghouse for claims submission"
],
"id": "P1264",
"slug": "pear-suite",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/pear-suite.json"
}
}