pcare

JSON twin: https://www.healthaidb.com/software/pcare.json

Company Name

Uniguest

Product URL

https://uniguest.com/pcare/

Company URL

https://uniguest.com

Categories

Summary

pCare is an interactive patient engagement platform (IPS) that transforms bedside TVs and hospital AV into a hub for education, entertainment, telehealth, room controls and operational workflows to improve patient experience and staff efficiency.

Description

pCare (by Uniguest) is an open‑API Interactive Patient Care System that delivers patient education, on‑demand media, digital whiteboards, video visits, meal ordering, room controls, RTLS integration, dashboards/analytics and status boards. It integrates with EHRs, dietary, interpreter and other hospital systems, supports bedside and mobile access (pCare Ambulatory/Mobile Connect), and is marketed with HITRUST/HIPAA compliance and KLAS recognition.

Api Available

yes

Certifications

Company Founding

1986

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1262

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial/proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, demos and quotes; enterprise deployment with custom pricing and implementation services.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Uniguest cloud portal; Uniguest media players / hospital TVs; supports BYOD mobile browsers

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Uniguest",
  "company_url": "https://uniguest.com",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Spain",
    "France",
    "Portugal",
    "Norway",
    "Australia",
    "United Arab Emirates",
    "Singapore"
  ],
  "company_founding": "1986",
  "product_url": "https://uniguest.com/pcare/",
  "categories": [
    "patient-facing",
    "patient engagement",
    "telehealth",
    "digital signage",
    "interactive patient systems",
    "analytics"
  ],
  "market_segment": [
    "enterprise",
    "health system"
  ],
  "links": [
    "https://uniguest.com/pcare/",
    "https://uniguest.com/pcare-partners/",
    "https://support.uniguest.com/",
    "https://uniguest.com/privacy-policy/",
    "https://uniguest.com/about-uniguest/",
    "https://uniguest.com/contact-us/",
    "https://uniguest.com/leadership/",
    "https://uniguest.com/pcare/infusion/",
    "https://marketplace.aviahealth.com/product/61381/pcare-interactive-patient-care-system-ips-/",
    "https://klasresearch.com/compare/interactive-patient-systems/167"
  ],
  "summary": "pCare is an interactive patient engagement platform (IPS) that transforms bedside TVs and hospital AV into a hub for education, entertainment, telehealth, room controls and operational workflows to improve patient experience and staff efficiency.",
  "description": "pCare (by Uniguest) is an open‑API Interactive Patient Care System that delivers patient education, on‑demand media, digital whiteboards, video visits, meal ordering, room controls, RTLS integration, dashboards/analytics and status boards. It integrates with EHRs, dietary, interpreter and other hospital systems, supports bedside and mobile access (pCare Ambulatory/Mobile Connect), and is marketed with HITRUST/HIPAA compliance and KLAS recognition.",
  "target_users": [
    "patients",
    "family/caregivers",
    "nurses",
    "physicians/clinicians",
    "allied health (e.g., dietitians, therapists)",
    "hospital administrators",
    "IT/integration teams",
    "patient experience teams"
  ],
  "specialties": [
    "general hospital/acute care",
    "infusion/oncology infusion centers",
    "ambulatory/outpatient",
    "senior living/long‑term care",
    "telehealth/virtual visits"
  ],
  "regions_available": [
    "United States",
    "United Kingdom",
    "Germany",
    "Spain",
    "France",
    "Portugal",
    "Ukraine",
    "Global/other markets"
  ],
  "languages_supported": [
    "English",
    "German",
    "Spanish",
    "French",
    "Portuguese",
    "Ukrainian"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, demos and quotes; enterprise deployment with custom pricing and implementation services.",
  "license": "commercial/proprietary",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Smart TV/embedded"
  ],
  "features": [
    "Interactive Patient TV (entertainment, VOD, live TV)",
    "Prescribed education and CareFlows",
    "Digital patient whiteboard",
    "VideoConnect telehealth (virtual visits, interpreter services)",
    "Mobile Connect (BYOD patient/family access)",
    "Room Connect / digital door signs",
    "Real-time location services (RTLS) integration",
    "Meal ordering / dietary integration",
    "Dashboards & analytics (patient interaction tracking)",
    "Digital signage and wayfinding",
    "Status boards and vitals boards",
    "Patient room controls (lighting, temperature, shades)",
    "Digital rounding (TruthPoint)",
    "Infusion center patient experience",
    "Exam room IPS configuration",
    "Content library integrations (Krames, Elsevier, ViewMedica)"
  ],
  "optional_modules": [
    "Digital Whiteboard",
    "VideoConnect (telehealth)",
    "Mobile Connect",
    "Location Services (RTLS)",
    "Dashboards & Analytics",
    "TruthPoint digital rounding",
    "Digital Menu Boards",
    "Wayfinding Kiosks",
    "Room Connect"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Allscripts",
    "Meditech",
    "Krames",
    "Elsevier",
    "Healthwise",
    "ViewMedica",
    "LG Business Solutions",
    "Vucahealth",
    "Wellness Network"
  ],
  "data_standards": [],
  "api_available": "yes",
  "system_requirements": "Uniguest cloud portal; Uniguest media players / hospital TVs; supports BYOD mobile browsers",
  "compliance": [
    "HITRUST i1",
    "HIPAA"
  ],
  "certifications": [
    "HITRUST i1"
  ],
  "security_features": [
    "encryption",
    "SSO",
    "RBAC",
    "audit logs"
  ],
  "privacy_features": [
    "BAA available",
    "consent management"
  ],
  "data_residency": "",
  "customers": [
    "Moffitt Cancer Center (McKinley Hospital)",
    "Resorts World Las Vegas"
  ],
  "user_reviews": [],
  "ratings": [
    "Best in KLAS — Interactive Patient Systems (recognized multiple years / category winner)",
    "HITRUST i1 Certified"
  ],
  "support_channels": [
    "email",
    "phone",
    "ticketing (client portal)",
    "community"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification (Avixa CTS referenced)"
  ],
  "release_year": "",
  "integration_partners": [
    "LG Business Solutions",
    "MedCalm",
    "Meditech",
    "Allscripts",
    "Epic",
    "Cerner",
    "Krames",
    "Elsevier",
    "Healthwise",
    "Vucahealth",
    "ViewMedica",
    "Wellness Network"
  ],
  "id": "P1262",
  "slug": "pcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/pcare.json"
  }
}