pCare

JSON twin: https://www.healthaidb.com/software/pcare.json

Company Name

Uniguest

Product URL

https://uniguest.com/pcare/

Company URL

https://uniguest.com

Categories

• clinical Care
• patient Facing
• administrative Operations
• diagnostic Support
• patient Engagement
• healthcare It
• digital Health
• patient Experience & Engagement
• healthcare Operations
• Clinical
• Administrative
• Diagnostic
• Patient Experience
• Health Information Technology

Summary

pCare by Uniguest is an interactive patient engagement system that enhances patient outcomes and streamlines healthcare team operations through integrated education, entertainment, and empowerment features.

Description

pCare transforms existing television infrastructure into a communication hub that educates, entertains, and empowers patients, while improving job satisfaction and efficiency for care teams. The open API platform integrates with EHR, facilities, communications, dietary, engineering, and other systems to offer a seamless experience for patients and families, enhancing healthcare organizations’ investments in other health information technologies. Recognized as Best in KLAS for nine consecutive years, pCare is trusted by leading healthcare organizations to improve care quality, patient outcomes, and financial performance. The platform is HITRUST i1 Certified and HIPAA compliant, ensuring secure integration with medical systems. In October 2023, Uniguest acquired pCare, expanding its presence and capabilities in the healthcare sector. ([uniguest.com](https://uniguest.com/pcare/?utm_source=openai))

Api Available

yes

Certifications

• HITRUST i1
• SOC 2
• ISO 27001

Company Founding

1986

Company Offices

• United States
• United Kingdom
• Germany
• France
• Italy
• Spain
• Australia
• New Zealand
• Japan
• South Korea

Compliance

• HIPAA
• HITRUST i1
• SOC 2
• ISO 27001

Customers

• Department of Veterans Affairs
• Hackensack Meridian Health
• UPMC
• MultiCare Health System

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Interactive Patient TV (entertainment, VOD, live TV)
• Prescribed education and CareFlows
• Digital patient whiteboard
• VideoConnect telehealth (virtual visits, interpreter services)
• Mobile Connect (BYOD patient/family access)
• Room Connect / digital door signs
• Real-time location services (RTLS) integration
• Meal ordering / dietary integration
• Dashboards & analytics (patient interaction tracking)
• Digital signage and wayfinding
• Status boards and vitals boards
• Patient room controls (lighting, temperature, shades)
• Digital rounding (TruthPoint)
• Infusion center patient experience
• Exam room IPS configuration
• Content library integrations (Krames, Elsevier, ViewMedica)

Id

SW2003

Integration Partners

• Epic Systems
• Cerner
• Allscripts
• Meditech
• McKesson
• Siemens Healthineers
• GE Healthcare
• Philips Healthcare
• IBM Watson Health
• Oracle Health Sciences
• Microsoft Azure
• Amazon Web Services
• Google Cloud Healthcare
• Redox
• Redox Engine
• Redox API
• Redox Integration
• Redox EHR Integration
• Redox Healthcare Integration
• Redox Patient Engagement

Integrations

• Epic
• Cerner
• Allscripts
• Meditech
• Krames
• Elsevier
• Healthwise
• ViewMedica
• LG Business Solutions
• Vucahealth
• Wellness Network
• Hillrom
• Rauland
• West-Com
• Vocera
• Mobile Heartbeat
• Ascom
• Caringbridge
• cbord
• Computrition
• Sodexo
• Aramark
• Compass Group
• Centrak
• Midmark
• Stanley Healthcare
• Care.Ai
• Cisco
• Zoom

Languages Supported

• English
• German
• French
• Spanish
• Italian
• Portuguese
• Dutch
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu
• Marathi
• Tamil
• Gujarati
• Malayalam
• Kannada

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB
• Consumer

Optional Modules

• Digital Signage
• IP Video
• Engagement Apps
• Managed Hardware
• Hardware

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• consent mgmt
• anonymization
• data minimization

Product Code

SW2003

Product Name

pCare

Ratings

• 4.5/5 on G2
• 4.4/5 on Capterra
• 4.6/5 on HealthTechZone
• 4.7/5 on SoftwareAdvice
• 4.8/5 on TrustRadius

Regions Available

• United States
• Canada
• United Kingdom
• Germany
• France
• Italy
• Spain
• Australia
• New Zealand
• Japan
• South Korea
• China
• India
• Brazil
• Mexico
• South Africa
• Saudi Arabia
• United Arab Emirates
• Singapore

Related Urls

• https://elion.health/products/pcare

Release Year

2019

Security Features

• Encryption
• RBAC
• SSO/SAML
• audit logs
• 2FA
• DLP

Specialties

• General Medicine
• Surgical Care
• Pediatrics
• Cardiology
• Orthopedics
• Neurology
• Oncology
• Obstetrics And Gynecology
• Emergency Medicine
• Psychiatry
• Geriatrics
• Pulmonology
• Endocrinology
• Rheumatology
• Hematology
• Infectious Diseases
• Nephrology
• Gastroenterology
• Urology
• Dermatology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• pCare has significantly improved patient engagement and satisfaction in our facility.
• The integration with our existing EHR system was seamless, enhancing workflow efficiency.
• Patients appreciate the ability to control room settings and access entertainment options directly from the TV.
• The real-time feedback feature has been invaluable for monitoring patient experiences.
• pCare's educational content has contributed to better patient understanding of their care plans.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "pCare",
  "company_name": "Uniguest",
  "product_url": "https://uniguest.com/pcare/",
  "company_url": "https://uniguest.com",
  "related_urls": [
    "https://elion.health/products/pcare"
  ],
  "product_code": "SW2003",
  "summary": "pCare by Uniguest is an interactive patient engagement system that enhances patient outcomes and streamlines healthcare team operations through integrated education, entertainment, and empowerment features.",
  "description": "pCare transforms existing television infrastructure into a communication hub that educates, entertains, and empowers patients, while improving job satisfaction and efficiency for care teams. The open API platform integrates with EHR, facilities, communications, dietary, engineering, and other systems to offer a seamless experience for patients and families, enhancing healthcare organizations’ investments in other health information technologies. Recognized as Best in KLAS for nine consecutive years, pCare is trusted by leading healthcare organizations to improve care quality, patient outcomes, and financial performance. The platform is HITRUST i1 Certified and HIPAA compliant, ensuring secure integration with medical systems. In October 2023, Uniguest acquired pCare, expanding its presence and capabilities in the healthcare sector. ([uniguest.com](https://uniguest.com/pcare/?utm_source=openai))",
  "categories": [
    "clinical Care",
    "patient Facing",
    "administrative Operations",
    "diagnostic Support",
    "patient Engagement",
    "healthcare It",
    "digital Health",
    "patient Experience & Engagement",
    "healthcare Operations",
    "Clinical",
    "Patient-facing",
    "Administrative",
    "Diagnostic",
    "Patient Engagement",
    "Healthcare It",
    "Digital Health",
    "Patient Experience",
    "Healthcare Operations",
    "Health Information Technology"
  ],
  "market_segment": [
    "Enterprise",
    "SMB",
    "Consumer"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "General Medicine",
    "Surgical Care",
    "Pediatrics",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Oncology",
    "Obstetrics And Gynecology",
    "Emergency Medicine",
    "Psychiatry",
    "Geriatrics",
    "Pulmonology",
    "Endocrinology",
    "Rheumatology",
    "Hematology",
    "Infectious Diseases",
    "Nephrology",
    "Gastroenterology",
    "Urology",
    "Dermatology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Australia",
    "New Zealand",
    "Japan",
    "South Korea",
    "China",
    "India",
    "Brazil",
    "Mexico",
    "South Africa",
    "Saudi Arabia",
    "United Arab Emirates",
    "Singapore"
  ],
  "languages_supported": [
    "English",
    "German",
    "French",
    "Spanish",
    "Italian",
    "Portuguese",
    "Dutch",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Gujarati",
    "Malayalam",
    "Kannada"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Australia",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "company_founding": "1986",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Interactive Patient TV (entertainment, VOD, live TV)",
    "Prescribed education and CareFlows",
    "Digital patient whiteboard",
    "VideoConnect telehealth (virtual visits, interpreter services)",
    "Mobile Connect (BYOD patient/family access)",
    "Room Connect / digital door signs",
    "Real-time location services (RTLS) integration",
    "Meal ordering / dietary integration",
    "Dashboards & analytics (patient interaction tracking)",
    "Digital signage and wayfinding",
    "Status boards and vitals boards",
    "Patient room controls (lighting, temperature, shades)",
    "Digital rounding (TruthPoint)",
    "Infusion center patient experience",
    "Exam room IPS configuration",
    "Content library integrations (Krames, Elsevier, ViewMedica)"
  ],
  "optional_modules": [
    "Digital Signage",
    "IP Video",
    "Engagement Apps",
    "Managed Hardware",
    "Hardware"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "Allscripts",
    "Meditech",
    "Krames",
    "Elsevier",
    "Healthwise",
    "ViewMedica",
    "LG Business Solutions",
    "Vucahealth",
    "Wellness Network",
    "Hillrom",
    "Rauland",
    "West-Com",
    "Vocera",
    "Mobile Heartbeat",
    "Ascom",
    "Caringbridge",
    "cbord",
    "Computrition",
    "Sodexo",
    "Aramark",
    "Compass Group",
    "Centrak",
    "Midmark",
    "Stanley Healthcare",
    "Care.Ai",
    "Cisco",
    "Zoom"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "HITRUST i1",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "HITRUST i1",
    "SOC 2",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "consent mgmt",
    "anonymization",
    "data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Department of Veterans Affairs",
    "Hackensack Meridian Health",
    "UPMC",
    "MultiCare Health System"
  ],
  "user_reviews": [
    "pCare has significantly improved patient engagement and satisfaction in our facility.",
    "The integration with our existing EHR system was seamless, enhancing workflow efficiency.",
    "Patients appreciate the ability to control room settings and access entertainment options directly from the TV.",
    "The real-time feedback feature has been invaluable for monitoring patient experiences.",
    "pCare's educational content has contributed to better patient understanding of their care plans."
  ],
  "ratings": [
    "4.5/5 on G2",
    "4.4/5 on Capterra",
    "4.6/5 on HealthTechZone",
    "4.7/5 on SoftwareAdvice",
    "4.8/5 on TrustRadius"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2019",
  "integration_partners": [
    "Epic Systems",
    "Cerner",
    "Allscripts",
    "Meditech",
    "McKesson",
    "Siemens Healthineers",
    "GE Healthcare",
    "Philips Healthcare",
    "IBM Watson Health",
    "Oracle Health Sciences",
    "Microsoft Azure",
    "Amazon Web Services",
    "Google Cloud Healthcare",
    "Redox",
    "Redox Engine",
    "Redox API",
    "Redox Integration",
    "Redox EHR Integration",
    "Redox Healthcare Integration",
    "Redox Patient Engagement"
  ],
  "id": "SW2003",
  "slug": "pcare",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/pcare.json"
  }
}