payzen

JSON twin: https://www.healthaidb.com/software/payzen.json

Company Name

PayZen

Product URL

https://payzen.com/platform/

Company URL

https://payzen.com/

Categories

Summary

PayZen is an AI-powered patient financing platform that provides personalized, interest-free payment plans and payment products (Care Card, Post Care, Balance Sheet Boost) to improve patient affordability and accelerate provider cash collection.

Description

PayZen uses data, automation, and AI to present individualized payment plans, virtual/physical care cards, and backbook transition services to health systems, hospitals, and physician groups; it integrates with EHR/EMR systems, is HIPAA-compliant, SOC2 certified, and aims to increase patient payments and reduce bad debt while preserving patient experience.

Api Available

yes

Certifications

Company Founding

2019

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1261

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary/commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing, demo, and implementation timeline; no public list prices available.

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "PayZen",
  "company_url": "https://payzen.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2019",
  "product_url": "https://payzen.com/platform/",
  "categories": [
    "financial",
    "patient-facing",
    "revenue cycle",
    "billing",
    "administrative",
    "AI-powered"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://payzen.com/",
    "https://payzen.com/platform/",
    "https://payzen.com/patient-financing/",
    "https://payzen.com/about-us/",
    "https://payzen.com/payzen-compliance/",
    "https://elion.health/products/payzen",
    "https://klasresearch.com/report/payzen-2023-using-data-and-ai-to-improve-healthcare-affordability/3136",
    "https://www.businesswire.com/news/home/20221115005294/en/PayZen-Raises-%24220-Million-Growth-Round-for-Personalized-Healthcare-Affordability",
    "https://www.healthcaredive.com/news/payzen-bnpl-debit-card-medical-debt-mastercard-itzik-cohen-praveen-chandran/695918/"
  ],
  "summary": "PayZen is an AI-powered patient financing platform that provides personalized, interest-free payment plans and payment products (Care Card, Post Care, Balance Sheet Boost) to improve patient affordability and accelerate provider cash collection.",
  "description": "PayZen uses data, automation, and AI to present individualized payment plans, virtual/physical care cards, and backbook transition services to health systems, hospitals, and physician groups; it integrates with EHR/EMR systems, is HIPAA-compliant, SOC2 certified, and aims to increase patient payments and reduce bad debt while preserving patient experience.",
  "target_users": [
    "health system executives",
    "hospital administrators",
    "revenue cycle teams",
    "patient billing staff",
    "physicians/clinicians",
    "patients"
  ],
  "specialties": [
    "primary care",
    "surgery",
    "orthopedics",
    "cardiology",
    "oncology",
    "women's health",
    "behavioral health"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing, demo, and implementation timeline; no public list prices available.",
  "license": "proprietary/commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "AI-personalized payment plans",
    "Care Card (physical & virtual)",
    "Post-care financing",
    "Balance Sheet / backbook transition",
    "Fully embedded self-service enrollment",
    "White‑labeling for health systems",
    "Automated servicing and collections",
    "Patient portal / patient login",
    "Pre-service and recurring charge financing",
    "Rapid go‑live (2–4 weeks)",
    "Reporting and analytics for providers",
    "PCI/Payment card acceptance (via card issuer)",
    "Patient communications/notifications"
  ],
  "optional_modules": [
    "Care Card",
    "Post Care",
    "Balance Sheet Boost"
  ],
  "integrations": [
    "Epic (App Orchard)",
    "Cerner",
    "EHR/EMR systems (general)",
    "Provider billing/pos systems",
    "Patriot Bank (card issuer)",
    "Mastercard network"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "SOC 2"
  ],
  "certifications": [
    "SOC 2"
  ],
  "security_features": [
    "Encryption (in transit & at rest)",
    "Continuous monitoring",
    "Audit logs",
    "Access controls"
  ],
  "privacy_features": [
    "HIPAA compliance / BAA available"
  ],
  "data_residency": "",
  "customers": [
    "Common Spirit",
    "Geisinger",
    "UTMB Health",
    "Cape Fear Valley Health",
    "Crystal Clinic Orthopaedic Center",
    "Marshall Medical Center",
    "Optim Health System",
    "Allegiance Health Management"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "P1261",
  "slug": "payzen",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/payzen.json"
  }
}