Paymentus

JSON twin: https://www.healthaidb.com/software/paymentus.json

Company Name

Paymentus

Product URL

https://www.paymentus.com

Company URL

https://www.paymentus.com

Categories

• administrative Operations
• patient Facing
• financial Management
• data Integration
• revenue Cycle
• Administrative
• Integration
• Revenue Cycle Management

Summary

Paymentus offers a comprehensive electronic bill presentment and payment (EBPP) platform tailored for healthcare providers, enhancing billing operations and patient payment experiences.

Description

Paymentus provides a cloud-based EBPP solution that integrates with electronic health records (EHR) systems like Epic and Oracle Health, enabling real-time bill posting and a variety of payment options, including ACH, credit/debit cards, and digital wallets. The platform aims to streamline billing processes, improve revenue recognition, and enhance patient satisfaction through flexible payment methods and seamless integration with existing healthcare IT infrastructures.

Api Available

yes

Certifications

• SOC 2 Type II
• ISO 27001
• PCI DSS

Company Founding

2004

Company Offices

• United States
• Canada

Compliance

• HIPAA
• PCI DSS
• SOC 2
• ISO 27001

Customers

• Utilities
• Financial Services
• Insurance
• Government
• Telecommunications
• Healthcare

Data Residency

US-only

Data Standards

• HL7
• FHIR
• HIPAA
• PCI DSS
• SOC 2
• ISO 27001

Deployment Model

• SaaS

Features

• Omni-channel payment processing
• Real-time payment posting
• eStatement delivery
• Outbound notifications
• Text-to-pay functionality
• Integrated payment partners (e.g., PayPal, Venmo, Google Pay, Apple Pay)
• Robust analytics and reporting
• Secure payment gateway
• Customizable payment options
• Patient self-service portal

Id

SW1999

Integration Partners

• Utilities
• Financial Services
• Insurance
• Government
• Telecommunications
• Healthcare

Integrations

• Epic
• Oracle Cerner
• EHR systems
• Billing systems
• Payment gateways
• Digital wallets (PayPal, Venmo, Google Pay, Apple Pay)

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• BillWallet® digital wallet
• Profit by Paymentus for accounts receivable management

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Data anonymization
• Data minimization

Product Code

SW1999

Product Name

Paymentus

Ratings

• 3.5/5 on G2
• 4.9/5 for Keycafe on G2
• 4.7/5 for Publishizer on G2
• 4.5/5 for Magazine Manager on G2

Regions Available

• United States
• Canada

Related Urls

• https://elion.health/products/paymentus

Release Year

2004

Security Features

• Encryption
• Role-based access control
• Single sign-on (SSO)
• Audit logs
• Two-factor authentication (2FA)

Specialties

• General Healthcare
• Hospitals
• Health Networks
• Physician Practices
• Rural And Community Hospitals
• Local And Regional Health Networks

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• When they receive the correct data from our billing software, everything works very smoothly from the mobile app to the online customer portal.
• Never works, 24/7 hotline that can't help.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Paymentus",
  "company_name": "Paymentus",
  "product_url": "https://www.paymentus.com",
  "company_url": "https://www.paymentus.com",
  "related_urls": [
    "https://elion.health/products/paymentus"
  ],
  "product_code": "SW1999",
  "summary": "Paymentus offers a comprehensive electronic bill presentment and payment (EBPP) platform tailored for healthcare providers, enhancing billing operations and patient payment experiences.",
  "description": "Paymentus provides a cloud-based EBPP solution that integrates with electronic health records (EHR) systems like Epic and Oracle Health, enabling real-time bill posting and a variety of payment options, including ACH, credit/debit cards, and digital wallets. The platform aims to streamline billing processes, improve revenue recognition, and enhance patient satisfaction through flexible payment methods and seamless integration with existing healthcare IT infrastructures.",
  "categories": [
    "administrative Operations",
    "patient Facing",
    "financial Management",
    "data Integration",
    "revenue Cycle",
    "Administrative",
    "Patient-facing",
    "Financial Management",
    "Integration",
    "Revenue Cycle Management"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "General Healthcare",
    "Hospitals",
    "Health Networks",
    "Physician Practices",
    "Rural And Community Hospitals",
    "Local And Regional Health Networks"
  ],
  "regions_available": [
    "United States",
    "Canada"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "Canada"
  ],
  "company_founding": "2004",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Omni-channel payment processing",
    "Real-time payment posting",
    "eStatement delivery",
    "Outbound notifications",
    "Text-to-pay functionality",
    "Integrated payment partners (e.g., PayPal, Venmo, Google Pay, Apple Pay)",
    "Robust analytics and reporting",
    "Secure payment gateway",
    "Customizable payment options",
    "Patient self-service portal"
  ],
  "optional_modules": [
    "BillWallet® digital wallet",
    "Profit by Paymentus for accounts receivable management"
  ],
  "integrations": [
    "Epic",
    "Oracle Cerner",
    "EHR systems",
    "Billing systems",
    "Payment gateways",
    "Digital wallets (PayPal, Venmo, Google Pay, Apple Pay)"
  ],
  "data_standards": [
    "HL7",
    "FHIR",
    "HIPAA",
    "PCI DSS",
    "SOC 2",
    "ISO 27001"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "PCI DSS",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "SOC 2 Type II",
    "ISO 27001",
    "PCI DSS"
  ],
  "security_features": [
    "Encryption",
    "Role-based access control",
    "Single sign-on (SSO)",
    "Audit logs",
    "Two-factor authentication (2FA)"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Data anonymization",
    "Data minimization"
  ],
  "data_residency": "US-only",
  "customers": [
    "Utilities",
    "Financial Services",
    "Insurance",
    "Government",
    "Telecommunications",
    "Healthcare"
  ],
  "user_reviews": [
    "When they receive the correct data from our billing software, everything works very smoothly from the mobile app to the online customer portal.",
    "Never works, 24/7 hotline that can't help."
  ],
  "ratings": [
    "3.5/5 on G2",
    "4.9/5 for Keycafe on G2",
    "4.7/5 for Publishizer on G2",
    "4.5/5 for Magazine Manager on G2"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2004",
  "integration_partners": [
    "Utilities",
    "Financial Services",
    "Insurance",
    "Government",
    "Telecommunications",
    "Healthcare"
  ],
  "id": "SW1999",
  "slug": "paymentus",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/paymentus.json"
  }
}