JSON twin: https://www.healthaidb.com/software/payground.json
PayGround
https://home.payground.com/pay/
PayGround is a digital healthcare payments platform and mobile app that lets patients view, manage and pay medical bills from multiple providers in one place while offering provider-facing payment acceptance and integration tools.
Cloud-based payments platform for healthcare that provides a consumer mobile app and provider/payment solutions (APIs, iFrame, MyChart integration) to streamline patient bill presentation, scheduling, flexible payment plans, digital wallets and payment processing; targets providers (hospitals, physician practices, RCMs, EMS, home health) and patients to improve collections and patient experience. Headquartered in the U.S.; commercial, PCI-compliant payment services with EHR/PM integrations advertised (Epic/MyChart, Cerner referenced).
yes
2018
P1258
2025-09-07
proprietary commercial
Patient mobile app is free on iOS and Android; provider/platform pricing available by contact—demo and enterprise sales engagement required.
freemium
2021
SaaS web access; iOS (App Store) and Android (Google Play) mobile apps
product
1.0
{
"company_name": "PayGround",
"company_url": "https://home.payground.com/",
"company_offices": [
"United States"
],
"company_founding": "2018",
"product_url": "https://home.payground.com/pay/",
"categories": [
"administrative",
"patient-facing",
"financial",
"billing",
"payments"
],
"market_segment": [
"enterprise",
"smb",
"consumer"
],
"links": [
"https://home.payground.com/",
"https://home.payground.com/pay/",
"https://home.payground.com/physicianpractices/",
"https://home.payground.com/about/",
"https://home.payground.com/support/",
"https://home.payground.com/privacy-policy/",
"https://apps.apple.com/us/app/payground/id1576559175",
"https://play.google.com/store/apps/details?id=com.payground",
"https://www.prnewswire.com/news-releases/payground-announces-19-7m-oversubscribed-series-a-301998716.html",
"https://www.linkedin.com/company/paygroundapp"
],
"summary": "PayGround is a digital healthcare payments platform and mobile app that lets patients view, manage and pay medical bills from multiple providers in one place while offering provider-facing payment acceptance and integration tools.",
"description": "Cloud-based payments platform for healthcare that provides a consumer mobile app and provider/payment solutions (APIs, iFrame, MyChart integration) to streamline patient bill presentation, scheduling, flexible payment plans, digital wallets and payment processing; targets providers (hospitals, physician practices, RCMs, EMS, home health) and patients to improve collections and patient experience. Headquartered in the U.S.; commercial, PCI-compliant payment services with EHR/PM integrations advertised (Epic/MyChart, Cerner referenced).",
"target_users": [
"patients",
"physicians",
"practice administrators",
"hospital billing teams",
"revenue cycle management (RCM) companies",
"digital health vendors",
"EMS providers",
"home health & rehab providers",
"finance/collections teams"
],
"specialties": [
"hospital billing",
"ambulatory/physician practice billing",
"emergency medical services (EMS)",
"home health",
"revenue cycle management"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "freemium",
"pricing_details": "Patient mobile app is free on iOS and Android; provider/platform pricing available by contact—demo and enterprise sales engagement required.",
"license": "proprietary commercial",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android"
],
"features": [
"Patient-facing mobile app for medical bill payment",
"Digital wallet storing bank/accounts and cards (including HSA/FSA)",
"e-Invoice delivery and push/text/email payment notifications",
"OCR bill capture (snap a pic) to ingest bill details",
"Pay any provider (network and out-of-network) with check remittance for non-network",
"ACH and card payments (ACH free; card fees for non-network providers)",
"Next-day settlement for network e-invoice payments",
"Payment status tracking (paid / delivered) with webhook notifications",
"Plaid bank account linking and instant account verification",
"Provider-facing payment acceptance and e-invoice tools",
"Recurring payments / saved payment methods",
"Real-time reporting and analytics for practices",
"Payment batching and provider notification",
"Mobile push notifications and in-app payment history",
"Support for partial or selective invoice payments across invoices (provider-dependent)"
],
"optional_modules": [
"Payment API / developer integration",
"Payment plans (provider-dependent)",
"Advanced reporting/analytics",
"Digital wallet tokenization",
"Referral/partner integration program"
],
"integrations": [
"Plaid",
"NMI",
"TriZetto",
"OhMD",
"EZClaim",
"Zoll",
"SimpleInteract",
"Simplibill",
"Systems4PT",
"Fluidity-AI",
"UnitedHealthcare"
],
"data_standards": [],
"api_available": "yes",
"system_requirements": "SaaS web access; iOS (App Store) and Android (Google Play) mobile apps",
"compliance": [
"HIPAA",
"SOC 2",
"PCI-DSS"
],
"certifications": [
"PCI-DSS Level 1",
"SOC 2"
],
"security_features": [
"AES-256 encryption at rest",
"PCI-DSS compliant payment processing",
"Plaid bank account tokenization/secure linking",
"Webhook notifications (secure integration)",
"Encrypted transit (TLS)"
],
"privacy_features": [
"HIPAA-compliant handling of PHI",
"PII protection",
"BAA available"
],
"data_residency": "",
"customers": [
"Ultra EMS",
"Norridge Foot & Ankle Clinic",
"Sachdev Orthopaedics",
"Maricopa ENT",
"PracticePro",
"Stine Chiropractic"
],
"user_reviews": [
"I've started paying my medical bills through this app and it does all the work for you. I just take a quick snapshot of the bill or enter in a little info and it does the rest.",
"I tried to pay my health care bills using my HSA credit card, only to see that I would be charged a fee to do so, since the provider was not signed up.",
"There should be a way to enter the provider info ONCE and then be able to make subsequent payments without having to add in ALL the information every month.",
"This app is terrible. You can't go in and change your password. No one from customer service picks up the phone for help. They charge you twice for invoices."
],
"ratings": [
"App Store: 3.8/5 (30 ratings)"
],
"support_channels": [
"email",
"phone",
"support_form",
"FAQ"
],
"training_options": [
"documentation"
],
"release_year": "2021",
"integration_partners": [
"Plaid"
],
"id": "P1258",
"slug": "payground",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/payground.json"
}
}