JSON twin: https://www.healthaidb.com/software/paubox.json
Paubox
https://www.paubox.com/products/paubox-email-suite
Paubox provides HIPAA‑compliant email security and related products (outbound encrypted email, inbound AI email security, marketing, forms, and Email API) that integrate with Google Workspace and Microsoft 365 to send and receive protected healthcare email without portals or passcodes.
Cloud SaaS email security suite focused on healthcare: automatic end‑to‑end email encryption for outbound mail, AI‑powered inbound protection (phishing, ransomware, spam), HIPAA‑compliant marketing and forms, transactional Email API, archiving/DLP and analytics. Offers HITRUST certification, BAA, integrations with Google Workspace and Microsoft 365, US data centers and developer docs.
yes
2014
U.S.-based cloud hosting for archives and email storage
P1254
2025-09-07
commercial proprietary
Public pricing available on vendor site; plans/editions for Email Suite, Email API, Inbound Security and Marketing. Published entry pricing reported from vendor/marketplace starting around $29/user/month (other vendor pages show $69/month tiers); free trial / 'Start for free' option available—contact vendor for current tiers and enterprise quotes.
subscription
2015
SaaS: integrates with Google Workspace, Microsoft 365, or Microsoft Exchange; no proprietary client required
product
1.0
{
"company_name": "Paubox",
"company_url": "https://www.paubox.com/",
"company_offices": [
"United States"
],
"company_founding": "2014",
"product_url": "https://www.paubox.com/products/paubox-email-suite",
"categories": [
"administrative",
"communications",
"security",
"marketing",
"developer"
],
"market_segment": [
"smb",
"enterprise",
"healthcare providers"
],
"links": [
"https://www.paubox.com/",
"https://www.paubox.com/products/paubox-email-suite",
"https://www.paubox.com/products/inbound-security",
"https://www.paubox.com/integrations",
"https://docs.paubox.com/",
"https://www.paubox.com/security",
"https://www.paubox.com/pricing/paubox-email-suite",
"https://www.g2.com/products/paubox/reviews",
"https://www.capterra.com/p/163166/Paubox/",
"https://www.paubox.com/hitrust-certification"
],
"summary": "Paubox provides HIPAA‑compliant email security and related products (outbound encrypted email, inbound AI email security, marketing, forms, and Email API) that integrate with Google Workspace and Microsoft 365 to send and receive protected healthcare email without portals or passcodes.",
"description": "Cloud SaaS email security suite focused on healthcare: automatic end‑to‑end email encryption for outbound mail, AI‑powered inbound protection (phishing, ransomware, spam), HIPAA‑compliant marketing and forms, transactional Email API, archiving/DLP and analytics. Offers HITRUST certification, BAA, integrations with Google Workspace and Microsoft 365, US data centers and developer docs.",
"target_users": [
"clinicians",
"health system administrators",
"IT/security teams",
"medical office staff",
"marketing teams (healthcare)",
"developers (integrating Email API)",
"compliance officers"
],
"specialties": [
"primary care",
"behavioral health",
"hospitals/health systems",
"pharmacies",
"ambulatory care"
],
"regions_available": [
"United States"
],
"languages_supported": [
"English"
],
"pricing_model": "subscription",
"pricing_details": "Public pricing available on vendor site; plans/editions for Email Suite, Email API, Inbound Security and Marketing. Published entry pricing reported from vendor/marketplace starting around $29/user/month (other vendor pages show $69/month tiers); free trial / 'Start for free' option available—contact vendor for current tiers and enterprise quotes.",
"license": "commercial proprietary",
"deployment_model": [
"SaaS"
],
"os_platforms": [
"Web",
"iOS",
"Android",
"Windows",
"macOS",
"Linux (via email clients)"
],
"features": [
"Default end-to-end email encryption (up to 256-bit AES)",
"Seamless recipient experience (no portal/logins required when possible)",
"Works with Google Workspace, Microsoft 365, Microsoft Exchange",
"AI-powered inbound email threat detection (phishing/impersonation)",
"Data Loss Prevention (content scanning and blocking)",
"Secure email archiving (searchable, preserves attachments)",
"Automatic TLS delivery with webapp fallback for non-TLS recipients",
"Attachment encryption (supports up to 50MB)",
"Outbound encryption for routine communications",
"Webhooks and analytics for delivery/status events",
"Email templates / dynamic content (via API)",
"Secure contact form for websites",
"Compliance-focused reporting and audit support"
],
"optional_modules": [
"Inbound Email Security (AI threat protection)",
"Advanced Data Loss Prevention (DLP)",
"Email Archiving"
],
"integrations": [
"Google Workspace (Gmail)",
"Microsoft 365 (Exchange Online)",
"Microsoft Exchange (on-prem/hosted)"
],
"data_standards": [
"TLS",
"SMTP",
"HTTPS",
"REST API"
],
"api_available": "yes",
"system_requirements": "SaaS: integrates with Google Workspace, Microsoft 365, or Microsoft Exchange; no proprietary client required",
"compliance": [
"HIPAA",
"HITECH",
"HITRUST (r2)",
"SOC 2"
],
"certifications": [
"HITRUST r2 (letter of certification)"
],
"security_features": [
"AES-256 encryption (in transit/attachments)",
"TLS support with automatic fallback",
"Data Loss Prevention (content scanning and enforcement)",
"AI-powered threat detection (phishing/impersonation)",
"Secure, searchable archiving",
"Audit logging / compliance reporting",
"Webhooks for delivery and event data"
],
"privacy_features": [
"Business Associate Agreement (BAA) provided at no additional charge",
"Encrypted attachments",
"Automatic TLS/webapp fallback to preserve privacy"
],
"data_residency": "U.S.-based cloud hosting for archives and email storage",
"customers": [
"AdaptHealth",
"Curative",
"Summit Health",
"Queen's Health Systems",
"Cost Plus Drugs",
"Podimetrics",
"North Mississippi Health Service",
"DeVry University",
"Telehealthdocs Medical Group",
"CareM",
"Soteria Mental Health",
"Scarlet Plus",
"Harbor Path",
"Grassroots Labs",
"Parallel ENT & Allergy",
"WNCAP",
"Rollover Rep",
"Sunrise LCSW",
"Podimetrics",
"1031 Strategies & Services Group"
],
"user_reviews": [
"Paubox is great and super easy — we switched from Hushmail and it's much less painful for recipients.",
"If you need true end-to-end encryption Paubox may not be the best fit; it relies on TLS and standard mail delivery.",
"Integrates seamlessly with Google Workspace and Microsoft 365; no extra portal or passcodes for patients.",
"Setup was straightforward and required almost no training for staff — encryption is automatic.",
"Support was responsive and helpful during rollout.",
"Good product for HIPAA email at a reasonable price, but not the deepest crypto model if you need E2EE."
],
"ratings": [
"G2: 4.9/5 (based on hundreds of user reviews)"
],
"support_channels": [
"email",
"phone",
"chat",
"ticketing",
"help center/documentation"
],
"training_options": [
"documentation",
"webinars",
"live_online"
],
"release_year": "2015",
"integration_partners": [
"Google Workspace",
"Microsoft 365",
"Microsoft Exchange",
"SMTP/IMAP",
"Paubox Email API"
],
"id": "P1254",
"slug": "paubox",
"type": "product",
"version": "1.0",
"last_updated": "2025-09-07",
"links_json": {
"self": "https://www.healthaidb.com/software/paubox.json"
}
}