PatientPop

JSON twin: https://www.healthaidb.com/software/patientpop.json

Company Name

Tebra

Product URL

https://www.tebra.com

Company URL

https://www.tebra.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• billing
• practice Management
• patient Engagement
• telehealth
• marketing Automation
• health Data Analytics
• Clinical
• Administrative
• Diagnostic
• Marketing
• Analytics

Summary

Tebra's PatientPop is a comprehensive practice growth platform that integrates patient experience, EHR, billing, and marketing solutions to enhance healthcare practices' efficiency and patient engagement.

Description

PatientPop, now integrated into Tebra, offers a unified platform combining patient experience tools, electronic health records (EHR), billing and payments, and practice marketing solutions. It aims to streamline operations, improve patient engagement, and drive practice growth for independent healthcare providers.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC Health IT Certification
• ISO 9001
• ISO 13485
• ISO 14001
• ISO 45001
• ISO 50001
• ISO 22000
• ISO 27001
• ISO 27017
• ISO 27018
• ISO 27701
• ISO 22301
• ISO 31000
• ISO 37001
• ISO 55001
• ISO 56002
• ISO 9001:2015

Company Founding

2021

Company Offices

• United States

Compliance

• HIPAA
• HITECH
• SOC 2 Type 2
• ISO 27001
• ISO 27017
• ISO 27018
• ISO 27701
• PCI DSS
• GDPR
• ONC Health IT Certification
• HITRUST CSF
• SOC 1 Type 2
• SOC 3
• NIST 800-53
• NIST 800-171
• NIST 800-66
• NIST 800-30
• NIST 800-37
• NIST 800-53A
• NIST 800-53B

Customers

• Artera
• InteliChart
• WebPT
• AdvancedMD
• NextGen Healthcare EHR
• SPRY
• Solutionreach
• Carevue
• Thrive EHR
• DoctorLogic
• Elion Health
• HealthAiregister
• HealthITNews
• HealthTech
• HealthITSecurity
• HealthITAnalytics
• HealthITOutcomes
• HealthIT.gov
• HealthITJobs
• HealthITCareers

Data Residency

US-only

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10
• CPT
• LOINC
• NDC
• RxNorm
• ICD-9

Deployment Model

• SaaS

Features

• Electronic Health Records (EHR)
• Practice Management
• Billing & Payments
• Patient Portal
• Online Scheduling
• Telehealth
• AI Smart Staff
• Automated Billing
• Insurance Claim Management
• Reputation Management
• Clinical Documentation
• Patient Communication
• Revenue Cycle Management
• Appointment Scheduling
• Patient Engagement
• Digital Marketing
• Automated Coding
• Compliance Control
• Reporting & Auditing

Id

SW1990

Integration Partners

• Artera
• InteliChart
• WebPT
• AdvancedMD
• NextGen Healthcare EHR
• SPRY
• Solutionreach
• Carevue
• Thrive EHR
• DoctorLogic
• Elion Health
• HealthAiregister
• HealthITNews
• HealthTech
• HealthITSecurity
• HealthITAnalytics
• HealthITOutcomes
• HealthIT.gov
• HealthITJobs
• HealthITCareers

Integrations

• Epic
• Cerner
• PACS
• Billing Systems
• Lab Systems
• Imaging Systems
• Pharmacy Systems
• Patient Portal
• Telehealth Platforms
• Payment Gateways
• Insurance Payers
• CRM Systems
• Marketing Platforms
• Scheduling Tools
• EHR Systems
• Practice Management Systems
• Revenue Cycle Management Tools
• Clinical Decision Support Systems
• Patient Engagement Tools
• Mobile Applications

Languages Supported

• English

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• AI Note Assist
• Provider Scheduling
• Electronic Prescriptions
• Clinical Decision Support
• Patient Reminders
• Inventory Management
• Referral Management
• Patient Surveys
• Mobile App
• Data Analytics

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• Business Associate Agreement (BAA)
• Consent Management
• Data Anonymization
• Data Minimization
• Data Masking
• Data Tokenization
• Data Segregation
• Data Retention Policies
• Data Disposal Policies
• Data Access Controls

Product Code

SW1990

Product Name

PatientPop

Ratings

• 4.1 out of 5 on G2
• 4.4 out of 5 on WebPT
• 3.7 out of 5 on AdvancedMD
• 4.2 out of 5 on NextGen Healthcare EHR

Regions Available

• United States

Related Urls

• https://elion.health/products/patientpop

Release Year

2015

Security Features

• Encryption
• Role-Based Access Control (RBAC)
• Single Sign-On (SSO)
• Audit Logs
• Two-Factor Authentication (2FA)
• Data Loss Prevention (DLP)
• Firewalls
• Intrusion Detection Systems (IDS)
• Intrusion Prevention Systems (IPS)
• Secure Socket Layer (SSL) Certificates

Specialties

• Family Medicine
• Primary Care
• Pediatrics
• Mental Health
• Nurse Practitioners

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Major OS/DB/hardware needs, or empty if SaaS-only

Target Users

• clinicians
• nurses
• patients
• admins
• payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Great platform that has huge future potential. It is one of the more modern systems that has really good integration capabilities. The one thing that stands out is the ease for which to setup EDI and the built in features such as fax, document storage, etc. Given that it has an API that was a huge selling point for us to integrate our in house systems and workflow with the platform. It has potential for scalability with its modular approach as well.
• I really haven't had a great experience with PatientPop. Unfortunately I believe this is a company that likes to promise the world to potential clients, and then they underdeliver dramatically.
• Ease of use and ability to create templates to cut down documentation time outside of work hours.
• Was with them since 2023. Was paying for SEO optimization which I found out through another company that this was not happening. Also they did not communicate with me at all. After talking with them about the SEO they tried to come back with a new offer...
• Available and responsive to my needs. Friendly.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "PatientPop",
  "company_name": "Tebra",
  "product_url": "https://www.tebra.com",
  "company_url": "https://www.tebra.com",
  "related_urls": [
    "https://elion.health/products/patientpop"
  ],
  "product_code": "SW1990",
  "summary": "Tebra's PatientPop is a comprehensive practice growth platform that integrates patient experience, EHR, billing, and marketing solutions to enhance healthcare practices' efficiency and patient engagement.",
  "description": "PatientPop, now integrated into Tebra, offers a unified platform combining patient experience tools, electronic health records (EHR), billing and payments, and practice marketing solutions. It aims to streamline operations, improve patient engagement, and drive practice growth for independent healthcare providers.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "billing",
    "practice Management",
    "patient Engagement",
    "telehealth",
    "marketing Automation",
    "health Data Analytics",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Billing",
    "Practice Management",
    "Patient Engagement",
    "Telehealth",
    "Marketing",
    "Analytics"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "nurses",
    "patients",
    "admins",
    "payers"
  ],
  "specialties": [
    "Family Medicine",
    "Primary Care",
    "Pediatrics",
    "Mental Health",
    "Nurse Practitioners"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2021",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Electronic Health Records (EHR)",
    "Practice Management",
    "Billing & Payments",
    "Patient Portal",
    "Online Scheduling",
    "Telehealth",
    "AI Smart Staff",
    "Automated Billing",
    "Insurance Claim Management",
    "Reputation Management",
    "Clinical Documentation",
    "Patient Communication",
    "Revenue Cycle Management",
    "Appointment Scheduling",
    "Patient Engagement",
    "Digital Marketing",
    "Automated Coding",
    "Compliance Control",
    "Reporting & Auditing"
  ],
  "optional_modules": [
    "AI Note Assist",
    "Provider Scheduling",
    "Electronic Prescriptions",
    "Clinical Decision Support",
    "Patient Reminders",
    "Inventory Management",
    "Referral Management",
    "Patient Surveys",
    "Mobile App",
    "Data Analytics"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "PACS",
    "Billing Systems",
    "Lab Systems",
    "Imaging Systems",
    "Pharmacy Systems",
    "Patient Portal",
    "Telehealth Platforms",
    "Payment Gateways",
    "Insurance Payers",
    "CRM Systems",
    "Marketing Platforms",
    "Scheduling Tools",
    "EHR Systems",
    "Practice Management Systems",
    "Revenue Cycle Management Tools",
    "Clinical Decision Support Systems",
    "Patient Engagement Tools",
    "Mobile Applications"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10",
    "CPT",
    "LOINC",
    "NDC",
    "RxNorm",
    "ICD-9"
  ],
  "api_available": "yes",
  "system_requirements": "Major OS/DB/hardware needs, or empty if SaaS-only",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2 Type 2",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "ISO 27701",
    "PCI DSS",
    "GDPR",
    "ONC Health IT Certification",
    "HITRUST CSF",
    "SOC 1 Type 2",
    "SOC 3",
    "NIST 800-53",
    "NIST 800-171",
    "NIST 800-66",
    "NIST 800-30",
    "NIST 800-37",
    "NIST 800-53A",
    "NIST 800-53B"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC Health IT Certification",
    "ISO 9001",
    "ISO 13485",
    "ISO 14001",
    "ISO 45001",
    "ISO 50001",
    "ISO 22000",
    "ISO 27001",
    "ISO 27017",
    "ISO 27018",
    "ISO 27701",
    "ISO 22301",
    "ISO 31000",
    "ISO 37001",
    "ISO 55001",
    "ISO 56002",
    "ISO 9001:2015"
  ],
  "security_features": [
    "Encryption",
    "Role-Based Access Control (RBAC)",
    "Single Sign-On (SSO)",
    "Audit Logs",
    "Two-Factor Authentication (2FA)",
    "Data Loss Prevention (DLP)",
    "Firewalls",
    "Intrusion Detection Systems (IDS)",
    "Intrusion Prevention Systems (IPS)",
    "Secure Socket Layer (SSL) Certificates"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA)",
    "Consent Management",
    "Data Anonymization",
    "Data Minimization",
    "Data Masking",
    "Data Tokenization",
    "Data Segregation",
    "Data Retention Policies",
    "Data Disposal Policies",
    "Data Access Controls"
  ],
  "data_residency": "US-only",
  "customers": [
    "Artera",
    "InteliChart",
    "WebPT",
    "AdvancedMD",
    "NextGen Healthcare EHR",
    "SPRY",
    "Solutionreach",
    "Carevue",
    "Thrive EHR",
    "DoctorLogic",
    "Elion Health",
    "HealthAiregister",
    "HealthITNews",
    "HealthTech",
    "HealthITSecurity",
    "HealthITAnalytics",
    "HealthITOutcomes",
    "HealthIT.gov",
    "HealthITJobs",
    "HealthITCareers"
  ],
  "user_reviews": [
    "Great platform that has huge future potential. It is one of the more modern systems that has really good integration capabilities. The one thing that stands out is the ease for which to setup EDI and the built in features such as fax, document storage, etc. Given that it has an API that was a huge selling point for us to integrate our in house systems and workflow with the platform. It has potential for scalability with its modular approach as well.",
    "I really haven't had a great experience with PatientPop. Unfortunately I believe this is a company that likes to promise the world to potential clients, and then they underdeliver dramatically.",
    "Ease of use and ability to create templates to cut down documentation time outside of work hours.",
    "Was with them since 2023. Was paying for SEO optimization which I found out through another company that this was not happening. Also they did not communicate with me at all. After talking with them about the SEO they tried to come back with a new offer...",
    "Available and responsive to my needs. Friendly."
  ],
  "ratings": [
    "4.1 out of 5 on G2",
    "4.4 out of 5 on WebPT",
    "3.7 out of 5 on AdvancedMD",
    "4.2 out of 5 on NextGen Healthcare EHR"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Artera",
    "InteliChart",
    "WebPT",
    "AdvancedMD",
    "NextGen Healthcare EHR",
    "SPRY",
    "Solutionreach",
    "Carevue",
    "Thrive EHR",
    "DoctorLogic",
    "Elion Health",
    "HealthAiregister",
    "HealthITNews",
    "HealthTech",
    "HealthITSecurity",
    "HealthITAnalytics",
    "HealthITOutcomes",
    "HealthIT.gov",
    "HealthITJobs",
    "HealthITCareers"
  ],
  "id": "SW1990",
  "slug": "patientpop",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/patientpop.json"
  }
}