patientpay

JSON twin: https://www.healthaidb.com/software/patientpay.json

Company Name

PatientPay

Product URL

https://www.patientpay.com/our-solution

Company URL

https://www.patientpay.com/

Categories

Summary

PatientPay is a digital-first patient payment platform that streamlines patient billing and payments with multi-channel communication, touchless payment automation, and real-time reconciliation to increase collections and reduce administrative work.

Description

PatientPay provides modular, API-driven healthcare payment solutions—digital statements, text-to-pay, payment plans, a persistent PatientPay digital wallet, auto-posting to EHRs, reporting/analytics, and call center/billing support—designed to integrate with existing EMRs and RCM workflows to improve patient experience and revenue cycle performance.

Api Available

unknown

Certifications

Company Founding

2008

Company Offices

Compliance

Customers

Data Residency

Data Standards

Deployment Model

Features

Id

P1251

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

proprietary commercial

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Contact vendor for pricing; custom quotes and implementation guidance available. (No public pricing)

Pricing Model

enterprise_quote

Privacy Features

Ratings

Regions Available

Release Year

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "PatientPay",
  "company_url": "https://www.patientpay.com/",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2008",
  "product_url": "https://www.patientpay.com/our-solution",
  "categories": [
    "administrative",
    "patient-facing",
    "payments",
    "revenue cycle management",
    "financial clearance"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.patientpay.com/",
    "https://www.patientpay.com/our-solution",
    "https://www.patientpay.com/about-us",
    "https://www.patientpay.com/contact",
    "https://admin.patientpay.net/login",
    "https://www2.patientpay.net/security/login/code",
    "https://www.patientpay.com/leadership",
    "https://www.patientpay.com/partners",
    "https://www.crunchbase.com/organization/patientpay",
    "https://www.businesswire.com/news/home/20240827675849/en/PatientPay-Emerges-as-a-Powerhouse-in-Healthcare-Billing-and-Payments-through-a-Strategic-Merger-with-ClearGage"
  ],
  "summary": "PatientPay is a digital-first patient payment platform that streamlines patient billing and payments with multi-channel communication, touchless payment automation, and real-time reconciliation to increase collections and reduce administrative work.",
  "description": "PatientPay provides modular, API-driven healthcare payment solutions—digital statements, text-to-pay, payment plans, a persistent PatientPay digital wallet, auto-posting to EHRs, reporting/analytics, and call center/billing support—designed to integrate with existing EMRs and RCM workflows to improve patient experience and revenue cycle performance.",
  "target_users": [
    "billing staff",
    "revenue cycle managers",
    "practice administrators",
    "RCM companies",
    "health system finance teams",
    "patients",
    "technology/platform partners"
  ],
  "specialties": [
    "ambulatory care",
    "hospital systems",
    "physical therapy",
    "specialty clinics",
    "physician groups"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "enterprise_quote",
  "pricing_details": "Contact vendor for pricing; custom quotes and implementation guidance available. (No public pricing)",
  "license": "proprietary commercial",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web (mobile-first)",
    "iOS (mobile web/Apple Pay)",
    "Android (mobile web)"
  ],
  "features": [
    "EHR/EMR integration and auto-posting of payments",
    "Multi-channel patient billing (text, email, mail)",
    "Branded mobile-friendly statements (no PDF) ",
    "Text-to-pay and click-to-pay secure links",
    "PatientPay digital wallet (saved payment methods across providers)",
    "Touchless payment automation (payment plans, subscriptions)",
    "Support for HSA, Apple Pay, credit card payments",
    "Quick one-touch patient access (DOB-based, no account required)",
    "Reconciliation automation and real-time posting",
    "Real-time performance and collections analytics",
    "Automated communications and reminders",
    "Call center and blended AI + human billing support services"
  ],
  "optional_modules": [
    "Call center / billing support services",
    "Accelerate™ insurance portal payment routing"
  ],
  "integrations": [
    "Epic",
    "MEDITECH",
    "Athenahealth",
    "eClinicalWorks",
    "AdvancedMD",
    "Oracle Health",
    "Veradigm",
    "PointClickCare",
    "Raintree",
    "OpenPractice",
    "TruBridge"
  ],
  "data_standards": [],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "PCI DSS"
  ],
  "certifications": [],
  "security_features": [
    "Encrypted payment links / secure transmission",
    "Tokenized saved payment methods (digital wallet)",
    "Audit logging"
  ],
  "privacy_features": [],
  "data_residency": "",
  "customers": [
    "IRG Physical Therapy",
    "Three community hospitals (unnamed in public blog post)"
  ],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [
    "phone",
    "email",
    "call center"
  ],
  "training_options": [
    "guides & eBooks",
    "success stories",
    "documentation"
  ],
  "release_year": "",
  "integration_partners": [
    "ClearGage",
    "Raintree",
    "OpenPractice",
    "PointClickCare",
    "MEDITECH",
    "TruBridge",
    "Athenahealth",
    "Veradigm",
    "eClinicalWorks",
    "AdvancedMD",
    "Epic",
    "Oracle Health",
    "Azalea Health"
  ],
  "id": "P1251",
  "slug": "patientpay",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/patientpay.json"
  }
}