PatientPass

JSON twin: https://www.healthaidb.com/software/patientpass.json

Company Name

Elsevier

Product URL

https://www.elsevier.com/products/patientpass

Company URL

https://www.elsevier.com

Categories

• patient Facing
• clinical Care
• administrative Operations
• Clinical
• Administrative

Summary

PatientPass is a cloud-based patient education platform by Elsevier that integrates with Electronic Health Records (EHRs) to deliver personalized, evidence-based educational materials to patients, enhancing their engagement and self-management of health conditions.

Description

PatientPass is a cloud-based patient education platform developed by Elsevier, designed to integrate seamlessly with Electronic Health Records (EHRs). It delivers personalized, evidence-based educational materials to patients, tailored to their preferred language, format, and delivery method. This integration streamlines clinician workflows, reduces documentation burden, and provides actionable insights through detailed reporting, thereby enhancing patient engagement and self-management of health conditions.

Api Available

yes

Certifications

Company Founding

1880

Company Offices

• United States
• United Kingdom
• Netherlands
• India
• China
• Australia
• Singapore
• Japan
• South Korea
• Brazil

Compliance

• HIPAA
• GDPR

Customers

Data Residency

Data Standards

• FHIR
• SMART on FHIR
• API (FHIR-based API)

Deployment Model

• cloud/SaaS

Features

• EHR-embedded patient education library
• SMART on FHIR-based EHR integration
• Personalized education by language, format, and delivery method
• Multimedia content: written handouts, videos, drug/medication sheets, lab info
• Automated pre- and post-procedure education
• Content delivery via email/SMS/portal
• Patient education history and documentation
• Analytics and reporting on education assignment and viewing
• Patient feedback and comprehension ratings
• Plain-language / literacy-level tailored content
• Multi-language support (20 languages)
• Centralized cloud content management (no manual uploads)
• Clinician workflow optimization (suggested relevant content)

Id

SW1284

Integration Partners

Integrations

• Epic
• Cerner
• EHRs via SMART on FHIR (generic integration)

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Portuguese
• Dutch
• Russian
• Chinese
• Japanese
• Korean
• Arabic
• Hindi
• Bengali
• Punjabi
• Telugu
• Marathi
• Tamil
• Urdu
• Gujarati

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1284

Product Name

PatientPass

Ratings

Regions Available

• United States
• United Kingdom
• Australia
• New Zealand
• Middle East
• South Korea

Related Urls

• https://elion.health/products/elsevier-patientpass

Release Year

Security Features

• SMART on FHIR / OAuth2 authorization
• Audit logging (education assignment/view history)
• Encryption in transit and at rest

Specialties

• General Medicine
• Chronic Disease Management
• Comorbidities
• Health Literacy
• Patient Education

Support Channels

System Requirements

Target Users

• clinicians
• patients
• admins

Training Options

Type

product

User Reviews

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "PatientPass",
  "company_name": "Elsevier",
  "product_url": "https://www.elsevier.com/products/patientpass",
  "company_url": "https://www.elsevier.com",
  "related_urls": [
    "https://elion.health/products/elsevier-patientpass"
  ],
  "product_code": "SW1284",
  "summary": "PatientPass is a cloud-based patient education platform by Elsevier that integrates with Electronic Health Records (EHRs) to deliver personalized, evidence-based educational materials to patients, enhancing their engagement and self-management of health conditions.",
  "description": "PatientPass is a cloud-based patient education platform developed by Elsevier, designed to integrate seamlessly with Electronic Health Records (EHRs). It delivers personalized, evidence-based educational materials to patients, tailored to their preferred language, format, and delivery method. This integration streamlines clinician workflows, reduces documentation burden, and provides actionable insights through detailed reporting, thereby enhancing patient engagement and self-management of health conditions.",
  "categories": [
    "patient Facing",
    "clinical Care",
    "administrative Operations",
    "Patient-facing",
    "Clinical",
    "Administrative"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "clinicians",
    "patients",
    "admins"
  ],
  "specialties": [
    "General Medicine",
    "Chronic Disease Management",
    "Comorbidities",
    "Health Literacy",
    "Patient Education"
  ],
  "regions_available": [
    "United States",
    "United Kingdom",
    "Australia",
    "New Zealand",
    "Middle East",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Portuguese",
    "Dutch",
    "Russian",
    "Chinese",
    "Japanese",
    "Korean",
    "Arabic",
    "Hindi",
    "Bengali",
    "Punjabi",
    "Telugu",
    "Marathi",
    "Tamil",
    "Urdu",
    "Gujarati"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Netherlands",
    "India",
    "China",
    "Australia",
    "Singapore",
    "Japan",
    "South Korea",
    "Brazil"
  ],
  "company_founding": "1880",
  "deployment_model": [
    "cloud/SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "EHR-embedded patient education library",
    "SMART on FHIR-based EHR integration",
    "Personalized education by language, format, and delivery method",
    "Multimedia content: written handouts, videos, drug/medication sheets, lab info",
    "Automated pre- and post-procedure education",
    "Content delivery via email/SMS/portal",
    "Patient education history and documentation",
    "Analytics and reporting on education assignment and viewing",
    "Patient feedback and comprehension ratings",
    "Plain-language / literacy-level tailored content",
    "Multi-language support (20 languages)",
    "Centralized cloud content management (no manual uploads)",
    "Clinician workflow optimization (suggested relevant content)"
  ],
  "optional_modules": [],
  "integrations": [
    "Epic",
    "Cerner",
    "EHRs via SMART on FHIR (generic integration)"
  ],
  "data_standards": [
    "FHIR",
    "SMART on FHIR",
    "API (FHIR-based API)"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR"
  ],
  "certifications": [],
  "security_features": [
    "SMART on FHIR / OAuth2 authorization",
    "Audit logging (education assignment/view history)",
    "Encryption in transit and at rest"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "",
  "customers": [],
  "user_reviews": [],
  "ratings": [],
  "support_channels": [],
  "training_options": [],
  "release_year": "",
  "integration_partners": [],
  "id": "SW1284",
  "slug": "patientpass",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/patientpass.json"
  }
}