PatientKeeper

JSON twin: https://www.healthaidb.com/software/patientkeeper.json

Company Name

Commure

Product URL

https://www.commure.com/patientkeeper

Company URL

https://www.commure.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• revenue Cycle
• Clinical
• Administrative
• Diagnostic
• Revenue Cycle Management

Summary

PatientKeeper is a healthcare software solution that streamlines clinical workflows, enhancing provider access to patient information and team collaboration, while integrating seamlessly with any EHR system and adhering to top healthcare security standards.

Description

PatientKeeper offers a suite of tools designed to improve clinical and revenue cycle workflows for healthcare providers. Its features include secure messaging, clinical documentation, clinical results viewing, sign-out, and charge capture, all accessible via mobile devices and computers. The platform integrates with various EHR systems and meets high healthcare security standards.

Api Available

yes

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO 27001

Company Founding

1996

Company Offices

• United States
• United Kingdom
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark

Compliance

• HIPAA
• HITECH
• SOC 2
• HITRUST

Customers

Data Residency

US and multi-region cloud hosting with customer region selection / BYO cloud options for enterprise deployments

Data Standards

• FHIR
• HL7 v2
• ICD-10
• CPT

Deployment Model

• SaaS
• on_prem
• hybrid

Features

• Clinical and revenue cycle workflow modules
• Patient list
• CPOE & eRX
• Mobile Clinical Results
• Secure Messaging
• Medication Reconciliation
• Charge Capture & Note Reconciliation
• SignOut
• Charge Analytics
• Scribe integration
• Autonomous Coding
• Co-Pilot AI assistant

Id

SW1142

Integration Partners

Integrations

• Epic
• Cerner
• MEDITECH
• Athenahealth
• PatientKeeper
• Expanse Now mobile app

Languages Supported

• English
• Spanish
• French
• German
• Italian
• Dutch
• Swedish
• Norwegian
• Danish
• Finnish
• Belgian Dutch
• Swiss German
• Austrian German
• Irish English
• New Zealand English
• Japanese
• Korean

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

• EHR deep integration
• White-glove implementation & FDE support
• ROI analytics & reporting
• Batch upload service (MDS)
• Chrome extension/DOM injection integration

Os Platforms

• Web
• iOS
• Android
• Windows
• macOS
• Linux

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• Business Associate Agreement (BAA) available
• Data de-identification / anonymization options
• Consent management support
• Data minimization controls

Product Code

SW1142

Product Name

PatientKeeper

Ratings

• 4.0 out of 5 on G2
• 4.0 out of 5 on Capterra

Regions Available

• United States
• Canada
• United Kingdom
• Australia
• Germany
• France
• Italy
• Spain
• Netherlands
• Sweden
• Norway
• Denmark
• Finland
• Belgium
• Switzerland
• Austria
• Ireland
• New Zealand
• Japan
• South Korea

Related Urls

• https://elion.health/products/commure-patientkeeper

Release Year

""

Security Features

• Encryption at rest and in transit
• Role-based access control (RBAC)
• SSO / SAML / enterprise identity
• Audit logging and event trails
• Two-factor authentication (2FA)
• Secure FHIR APIs

Specialties

• General Medicine
• Surgical Specialties
• Emergency Medicine
• Cardiology
• Orthopedics
• Neurology
• Obstetrics And Gynecology
• Pediatrics
• Oncology
• Pulmonology
• Gastroenterology
• Endocrinology
• Rheumatology
• Urology
• Dermatology
• Ophthalmology
• Psychiatry
• Anesthesiology
• Pathology
• Radiology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Cloud-hosted SaaS (AWS marketplace available); enterprise options for region selection or private cloud integrations

Target Users

• Clinicians
• Nurses
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Organization and workflow are easy to navigate. Everything is accessible within a few clicks and can be reproduced easily.
• Overall good app but can take a little long to find needed information.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "PatientKeeper",
  "company_name": "Commure",
  "product_url": "https://www.commure.com/patientkeeper",
  "company_url": "https://www.commure.com",
  "related_urls": [
    "https://elion.health/products/commure-patientkeeper"
  ],
  "product_code": "SW1142",
  "summary": "PatientKeeper is a healthcare software solution that streamlines clinical workflows, enhancing provider access to patient information and team collaboration, while integrating seamlessly with any EHR system and adhering to top healthcare security standards.",
  "description": "PatientKeeper offers a suite of tools designed to improve clinical and revenue cycle workflows for healthcare providers. Its features include secure messaging, clinical documentation, clinical results viewing, sign-out, and charge capture, all accessible via mobile devices and computers. The platform integrates with various EHR systems and meets high healthcare security standards.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "revenue Cycle",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic",
    "Revenue Cycle Management"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "General Medicine",
    "Surgical Specialties",
    "Emergency Medicine",
    "Cardiology",
    "Orthopedics",
    "Neurology",
    "Obstetrics And Gynecology",
    "Pediatrics",
    "Oncology",
    "Pulmonology",
    "Gastroenterology",
    "Endocrinology",
    "Rheumatology",
    "Urology",
    "Dermatology",
    "Ophthalmology",
    "Psychiatry",
    "Anesthesiology",
    "Pathology",
    "Radiology"
  ],
  "regions_available": [
    "United States",
    "Canada",
    "United Kingdom",
    "Australia",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark",
    "Finland",
    "Belgium",
    "Switzerland",
    "Austria",
    "Ireland",
    "New Zealand",
    "Japan",
    "South Korea"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "French",
    "German",
    "Italian",
    "Dutch",
    "Swedish",
    "Norwegian",
    "Danish",
    "Finnish",
    "Belgian Dutch",
    "Swiss German",
    "Austrian German",
    "Irish English",
    "New Zealand English",
    "Japanese",
    "Korean"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States",
    "United Kingdom",
    "Germany",
    "France",
    "Italy",
    "Spain",
    "Netherlands",
    "Sweden",
    "Norway",
    "Denmark"
  ],
  "company_founding": "1996",
  "deployment_model": [
    "SaaS",
    "on_prem",
    "hybrid"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android",
    "Windows",
    "macOS",
    "Linux"
  ],
  "features": [
    "Clinical and revenue cycle workflow modules",
    "Patient list",
    "CPOE & eRX",
    "Mobile Clinical Results",
    "Secure Messaging",
    "Medication Reconciliation",
    "Charge Capture & Note Reconciliation",
    "SignOut",
    "Charge Analytics",
    "Scribe integration",
    "Autonomous Coding",
    "Co-Pilot AI assistant"
  ],
  "optional_modules": [
    "EHR deep integration",
    "White-glove implementation & FDE support",
    "ROI analytics & reporting",
    "Batch upload service (MDS)",
    "Chrome extension/DOM injection integration"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "MEDITECH",
    "Athenahealth",
    "PatientKeeper",
    "Expanse Now mobile app"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "ICD-10",
    "CPT"
  ],
  "api_available": "yes",
  "system_requirements": "Cloud-hosted SaaS (AWS marketplace available); enterprise options for region selection or private cloud integrations",
  "compliance": [
    "HIPAA",
    "HITECH",
    "SOC 2",
    "HITRUST"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO 27001"
  ],
  "security_features": [
    "Encryption at rest and in transit",
    "Role-based access control (RBAC)",
    "SSO / SAML / enterprise identity",
    "Audit logging and event trails",
    "Two-factor authentication (2FA)",
    "Secure FHIR APIs"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available",
    "Data de-identification / anonymization options",
    "Consent management support",
    "Data minimization controls"
  ],
  "data_residency": "US and multi-region cloud hosting with customer region selection / BYO cloud options for enterprise deployments",
  "customers": [],
  "user_reviews": [
    "Organization and workflow are easy to navigate. Everything is accessible within a few clicks and can be reproduced easily.",
    "Overall good app but can take a little long to find needed information."
  ],
  "ratings": [
    "4.0 out of 5 on G2",
    "4.0 out of 5 on Capterra"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "\"\"",
  "integration_partners": [],
  "id": "SW1142",
  "slug": "patientkeeper",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/patientkeeper.json"
  }
}