Patient Portal

JSON twin: https://www.healthaidb.com/software/patient-portal.json

Company Name

InteliChart

Product URL

https://www.intelichart.com/patient-portal

Company URL

https://www.intelichart.com

Categories

• patient Facing
• administrative Operations
• clinical Care
• Administrative
• Clinical

Summary

InteliChart's Patient Portal is a user-friendly platform that enhances patient engagement by providing seamless access to health information and streamlining communication between patients and providers.

Description

InteliChart's Patient Portal offers patients 24/7 access to their medical records, appointment scheduling, prescription refills, and secure messaging with healthcare providers. It integrates with over 40 EHR systems, ensuring real-time data synchronization and reducing administrative burdens. The portal is accessible via web and mobile applications, enhancing patient convenience and engagement. Recognized as a top performer in the 2025 Best in KLAS Report, InteliChart's Patient Portal is part of the Healthy Outcomes platform, which includes solutions like Patient Intake, Patient Notify, and Patient Schedule, all designed to improve patient outcomes and streamline healthcare operations.

Api Available

yes

Certifications

• ONC Health IT 2015 Edition Certification
• Cures Act Certification

Company Founding

2011

Company Offices

• United States

Compliance

• HIPAA
• ONC Health IT 2015 Edition Certification
• Meaningful Use
• Cures Act Certification

Customers

• Mid-Market Clinic
• Small-Business Clinic
• Mid-Market Healthcare Organization
• Small-Business Healthcare Organization
• Mid-Market Hospital
• Small-Business Hospital
• Mid-Market Medical Practice
• Small-Business Medical Practice
• Mid-Market Health System
• Small-Business Health System
• Mid-Market Physician Group
• Small-Business Physician Group
• Mid-Market Urgent Care Center
• Small-Business Urgent Care Center
• Mid-Market Specialty Clinic
• Small-Business Specialty Clinic
• Mid-Market Community Health Center
• Small-Business Community Health Center
• Mid-Market Behavioral Health Facility
• Small-Business Behavioral Health Facility
• Mid-Market Dental Practice
• Small-Business Dental Practice
• Mid-Market Optometry Practice
• Small-Business Optometry Practice
• Mid-Market Chiropractic Clinic
• Small-Business Chiropractic Clinic
• Mid-Market Physical Therapy Clinic
• Small-Business Physical Therapy Clinic
• Mid-Market Podiatry Practice
• Small-Business Podiatry Practice

Data Residency

United States

Data Standards

• FHIR
• HL7
• OAuth 2.0
• OpenAPI
• RESTful APIs

Deployment Model

• SaaS

Features

• Patient Portal
• Family Portal
• Online Patient Scheduling
• Digital Patient Intake
• Automated Patient Notifications
• Patient Surveys
• Population Health Management
• Telehealth
• Two-way EHR Integration
• Automated Workflows and Reminders
• Customizable Digital Forms
• Reporting and Quality Measures Support

Id

SW1569

Integration Partners

• EHR Vendor 1
• EHR Vendor 2
• EHR Vendor 3
• EHR Vendor 4
• EHR Vendor 5
• EHR Vendor 6
• EHR Vendor 7
• EHR Vendor 8
• EHR Vendor 9
• EHR Vendor 10
• EHR Vendor 11
• EHR Vendor 12
• EHR Vendor 13
• EHR Vendor 14
• EHR Vendor 15
• EHR Vendor 16
• EHR Vendor 17
• EHR Vendor 18
• EHR Vendor 19
• EHR Vendor 20

Integrations

• Office Practicum
• PointClickCare
• athenahealth
• Experity
• Cerner
• Netsmart
• Nextech
• Patient Point
• G2
• NextGen
• Pulse
• SRS Health
• Valant

Languages Supported

• English
• Spanish

Last Updated

2025-10-11

License

commercial

Market Segment

• enterprise
• smb

Optional Modules

• Patient Activate
• Patient eHealth

Os Platforms

• Web
• iOS
• Android

Pricing Details

Contact vendor for pricing information.

Pricing Model

subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1569

Product Name

Patient Portal

Ratings

• 4.5/5 (G2)

Regions Available

• United States

Related Urls

• https://elion.health/products/intelichart

Release Year

2006

Security Features

• TLS/HTTPS encryption
• OAuth 2.0 authentication
• Authentication, access control, and authorization
• Auditable events
• End-user device encryption

Specialties

• General Practice
• Specialty Care
• Behavioral Health
• Skilled Nursing
• Senior Living
• Home Health
• Rehabilitation
• Long-term Care
• Urgent Care
• Primary Care
• Multi-specialty Care
• Pediatrics
• Obstetrics
• Gynecology
• Orthopedics
• Cardiology
• Dermatology
• Neurology
• Gastroenterology
• Pulmonology

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• patients
• clinicians
• administrators

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• InteliChart has been an amazing product for our Clinic. Patients and staff love it! Patients love the ability to be able to schedule appointments, request refills or message their providers directly without the hassle of having to call the clinic and being placed on hold. There are always enhancements and new features being added. It has improved our patient no shows dramatically with the appointment reminders and on demand messages. We recently added personalized insights option for our portal users and we have had great feedback from patients that use it, they love the recommendations it provides. Also, anytime we have a question or need assistance on anything InteliChart is always so quick and helpful to respond.
• It is such a user friendly platform. It allows me to access information easily without switching between different platforms. The tools are valuable for operation efficiently and ease of integration.
• The ease of navigation. Very clearly laid out format.
• IntelliChart is very user friendly, easy to navigate and very minimal lags.
• The portal can be helpful with lots of features with explore how forms are delivered.
• It integrates well with our ELECTRONIC HEALTH RECORDS.
• It is very easy to use after the initial registration process.
• Provide a valid solution with improving the patient experience along with assisting in the clinics staff in regard to managing intake.
• The communication bridge between us and our patient.
• It is very user friendly and helps the patient intake process run smoother.
• The setup of forms that the patient can fill out when certain appointments are selected has saved time. Our staff loves the fact that we can also personalize our reminders based on the appointment types. We have far fewer complaints from patients using this portal than any other.
• InteliChart is very simple to use. In a nutshell, it is self-explanatory as you find what you're looking for.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Patient Portal",
  "company_name": "InteliChart",
  "product_url": "https://www.intelichart.com/patient-portal",
  "company_url": "https://www.intelichart.com",
  "related_urls": [
    "https://elion.health/products/intelichart"
  ],
  "product_code": "SW1569",
  "summary": "InteliChart's Patient Portal is a user-friendly platform that enhances patient engagement by providing seamless access to health information and streamlining communication between patients and providers.",
  "description": "InteliChart's Patient Portal offers patients 24/7 access to their medical records, appointment scheduling, prescription refills, and secure messaging with healthcare providers. It integrates with over 40 EHR systems, ensuring real-time data synchronization and reducing administrative burdens. The portal is accessible via web and mobile applications, enhancing patient convenience and engagement. Recognized as a top performer in the 2025 Best in KLAS Report, InteliChart's Patient Portal is part of the Healthy Outcomes platform, which includes solutions like Patient Intake, Patient Notify, and Patient Schedule, all designed to improve patient outcomes and streamline healthcare operations.",
  "categories": [
    "patient Facing",
    "administrative Operations",
    "clinical Care",
    "Patient-facing",
    "Administrative",
    "Clinical"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "target_users": [
    "patients",
    "clinicians",
    "administrators"
  ],
  "specialties": [
    "General Practice",
    "Specialty Care",
    "Behavioral Health",
    "Skilled Nursing",
    "Senior Living",
    "Home Health",
    "Rehabilitation",
    "Long-term Care",
    "Urgent Care",
    "Primary Care",
    "Multi-specialty Care",
    "Pediatrics",
    "Obstetrics",
    "Gynecology",
    "Orthopedics",
    "Cardiology",
    "Dermatology",
    "Neurology",
    "Gastroenterology",
    "Pulmonology"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish"
  ],
  "pricing_model": "subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2011",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web",
    "iOS",
    "Android"
  ],
  "features": [
    "Patient Portal",
    "Family Portal",
    "Online Patient Scheduling",
    "Digital Patient Intake",
    "Automated Patient Notifications",
    "Patient Surveys",
    "Population Health Management",
    "Telehealth",
    "Two-way EHR Integration",
    "Automated Workflows and Reminders",
    "Customizable Digital Forms",
    "Reporting and Quality Measures Support"
  ],
  "optional_modules": [
    "Patient Activate",
    "Patient eHealth"
  ],
  "integrations": [
    "Office Practicum",
    "PointClickCare",
    "athenahealth",
    "Experity",
    "Cerner",
    "Netsmart",
    "Nextech",
    "Patient Point",
    "G2",
    "NextGen",
    "Pulse",
    "SRS Health",
    "Valant"
  ],
  "data_standards": [
    "FHIR",
    "HL7",
    "OAuth 2.0",
    "OpenAPI",
    "RESTful APIs"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "ONC Health IT 2015 Edition Certification",
    "Meaningful Use",
    "Cures Act Certification"
  ],
  "certifications": [
    "ONC Health IT 2015 Edition Certification",
    "Cures Act Certification"
  ],
  "security_features": [
    "TLS/HTTPS encryption",
    "OAuth 2.0 authentication",
    "Authentication, access control, and authorization",
    "Auditable events",
    "End-user device encryption"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "United States",
  "customers": [
    "Mid-Market Clinic",
    "Small-Business Clinic",
    "Mid-Market Healthcare Organization",
    "Small-Business Healthcare Organization",
    "Mid-Market Hospital",
    "Small-Business Hospital",
    "Mid-Market Medical Practice",
    "Small-Business Medical Practice",
    "Mid-Market Health System",
    "Small-Business Health System",
    "Mid-Market Physician Group",
    "Small-Business Physician Group",
    "Mid-Market Urgent Care Center",
    "Small-Business Urgent Care Center",
    "Mid-Market Specialty Clinic",
    "Small-Business Specialty Clinic",
    "Mid-Market Community Health Center",
    "Small-Business Community Health Center",
    "Mid-Market Behavioral Health Facility",
    "Small-Business Behavioral Health Facility",
    "Mid-Market Dental Practice",
    "Small-Business Dental Practice",
    "Mid-Market Optometry Practice",
    "Small-Business Optometry Practice",
    "Mid-Market Chiropractic Clinic",
    "Small-Business Chiropractic Clinic",
    "Mid-Market Physical Therapy Clinic",
    "Small-Business Physical Therapy Clinic",
    "Mid-Market Podiatry Practice",
    "Small-Business Podiatry Practice"
  ],
  "user_reviews": [
    "InteliChart has been an amazing product for our Clinic. Patients and staff love it! Patients love the ability to be able to schedule appointments, request refills or message their providers directly without the hassle of having to call the clinic and being placed on hold. There are always enhancements and new features being added. It has improved our patient no shows dramatically with the appointment reminders and on demand messages. We recently added personalized insights option for our portal users and we have had great feedback from patients that use it, they love the recommendations it provides. Also, anytime we have a question or need assistance on anything InteliChart is always so quick and helpful to respond.",
    "It is such a user friendly platform. It allows me to access information easily without switching between different platforms. The tools are valuable for operation efficiently and ease of integration.",
    "The ease of navigation. Very clearly laid out format.",
    "IntelliChart is very user friendly, easy to navigate and very minimal lags.",
    "The portal can be helpful with lots of features with explore how forms are delivered.",
    "It integrates well with our ELECTRONIC HEALTH RECORDS.",
    "It is very easy to use after the initial registration process.",
    "Provide a valid solution with improving the patient experience along with assisting in the clinics staff in regard to managing intake.",
    "The communication bridge between us and our patient.",
    "It is very user friendly and helps the patient intake process run smoother.",
    "The setup of forms that the patient can fill out when certain appointments are selected has saved time. Our staff loves the fact that we can also personalize our reminders based on the appointment types. We have far fewer complaints from patients using this portal than any other.",
    "InteliChart is very simple to use. In a nutshell, it is self-explanatory as you find what you're looking for."
  ],
  "ratings": [
    "4.5/5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2006",
  "integration_partners": [
    "EHR Vendor 1",
    "EHR Vendor 2",
    "EHR Vendor 3",
    "EHR Vendor 4",
    "EHR Vendor 5",
    "EHR Vendor 6",
    "EHR Vendor 7",
    "EHR Vendor 8",
    "EHR Vendor 9",
    "EHR Vendor 10",
    "EHR Vendor 11",
    "EHR Vendor 12",
    "EHR Vendor 13",
    "EHR Vendor 14",
    "EHR Vendor 15",
    "EHR Vendor 16",
    "EHR Vendor 17",
    "EHR Vendor 18",
    "EHR Vendor 19",
    "EHR Vendor 20"
  ],
  "id": "SW1569",
  "slug": "patient-portal",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/patient-portal.json"
  }
}