Parakeet Health

JSON twin: https://www.healthaidb.com/software/parakeet-health.json

Company Name

Parakeet Health

Product URL

https://www.parakeethealth.com

Company URL

https://www.parakeethealth.com

Categories

• clinical Care
• administrative Operations
• patient Facing
• diagnostic Support
• Clinical
• Administrative
• Diagnostic

Summary

Parakeet Health offers an AI-driven voice platform that automates patient communications, enhancing engagement and operational efficiency for healthcare providers.

Description

Parakeet Health provides a generative AI voice platform designed to automate patient communications, including appointment scheduling, referral management, and general inquiries. By integrating with existing healthcare systems, it aims to reduce administrative burdens, improve patient access, and lower operational costs for provider organizations. The platform supports both inbound and outbound communications via calls and texts, operates 24/7, and offers multilingual support to cater to diverse patient populations.

Api Available

unknown

Certifications

• FDA 510(k)
• CE/MDR
• ONC
• ISO

Company Founding

2023

Company Offices

• United States

Compliance

• HIPAA
• GDPR
• HITECH
• SOC 2
• ISO 27001

Customers

• Pacific Coast Dermatology
• Optum AI Marketplace

Data Residency

US/EU regions

Data Standards

• FHIR
• HL7 v2
• DICOM
• SNOMED
• ICD-10

Deployment Model

• SaaS

Features

• Automated appointment scheduling, rescheduling, and cancellations
• Outbound call campaigns with intelligent outreach
• Automated handling of last-minute cancellations
• Outbound calls for annual wellness visits and post-discharge follow-ups
• SMS text communication with patients
• Automated follow-up with no-shows and cancellations
• Multilingual support with region-specific accents and phrases
• Automated responses to frequently asked questions
• 24/7 availability for patient communication

Id

SW1977

Integration Partners

• EHR systems
• practice management systems

Integrations

• EHR systems
• Practice management systems

Languages Supported

• English
• Spanish
• Other Languages

Last Updated

2025-10-11

License

Commercial

Market Segment

• Enterprise
• SMB

Optional Modules

Os Platforms

• Web

Pricing Details

Contact vendor for pricing information.

Pricing Model

Subscription

Privacy Features

• BAA available
• Consent management
• Anonymization
• Data minimization

Product Code

SW1977

Product Name

Parakeet Health

Ratings

• 4.6 out of 5 (G2)

Regions Available

• United States

Related Urls

• https://elion.health/products/parakeet-health

Release Year

2020

Security Features

• Encryption
• RBAC
• SSO/SAML
• Audit logs
• 2FA
• DLP

Specialties

• Primary Care
• Genetic Counseling
• Dermatology
• Telemedicine

Support Channels

• email
• phone
• chat
• ticketing
• community
• 24x7

System Requirements

Target Users

• Clinicians
• Nurses
• Patients
• Admins
• Payers

Training Options

• documentation
• webinars
• live_online
• onsite
• certification

Type

product

User Reviews

• Parakeet’s AI-driven approach provides a better patient experience, and a better experience drives higher conversion. It is a more efficient and powerful way to conduct patient outreach.
• Parakeet Health has seamlessly integrated into our daily operations, handling appointments and patient questions with unmatched precision. Our schedules are busier than ever and patients love that they can call 24/7.

Version

1.0

Alternatives

See related products

Canonical JSON

{
  "product_name": "Parakeet Health",
  "company_name": "Parakeet Health",
  "product_url": "https://www.parakeethealth.com",
  "company_url": "https://www.parakeethealth.com",
  "related_urls": [
    "https://elion.health/products/parakeet-health"
  ],
  "product_code": "SW1977",
  "summary": "Parakeet Health offers an AI-driven voice platform that automates patient communications, enhancing engagement and operational efficiency for healthcare providers.",
  "description": "Parakeet Health provides a generative AI voice platform designed to automate patient communications, including appointment scheduling, referral management, and general inquiries. By integrating with existing healthcare systems, it aims to reduce administrative burdens, improve patient access, and lower operational costs for provider organizations. The platform supports both inbound and outbound communications via calls and texts, operates 24/7, and offers multilingual support to cater to diverse patient populations.",
  "categories": [
    "clinical Care",
    "administrative Operations",
    "patient Facing",
    "diagnostic Support",
    "Clinical",
    "Administrative",
    "Patient-facing",
    "Diagnostic"
  ],
  "market_segment": [
    "Enterprise",
    "SMB"
  ],
  "target_users": [
    "Clinicians",
    "Nurses",
    "Patients",
    "Admins",
    "Payers"
  ],
  "specialties": [
    "Primary Care",
    "Genetic Counseling",
    "Dermatology",
    "Telemedicine"
  ],
  "regions_available": [
    "United States"
  ],
  "languages_supported": [
    "English",
    "Spanish",
    "Other Languages"
  ],
  "pricing_model": "Subscription",
  "pricing_details": "Contact vendor for pricing information.",
  "license": "Commercial",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2023",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "Automated appointment scheduling, rescheduling, and cancellations",
    "Outbound call campaigns with intelligent outreach",
    "Automated handling of last-minute cancellations",
    "Outbound calls for annual wellness visits and post-discharge follow-ups",
    "SMS text communication with patients",
    "Automated follow-up with no-shows and cancellations",
    "Multilingual support with region-specific accents and phrases",
    "Automated responses to frequently asked questions",
    "24/7 availability for patient communication"
  ],
  "optional_modules": [],
  "integrations": [
    "EHR systems",
    "Practice management systems"
  ],
  "data_standards": [
    "FHIR",
    "HL7 v2",
    "DICOM",
    "SNOMED",
    "ICD-10"
  ],
  "api_available": "unknown",
  "system_requirements": "",
  "compliance": [
    "HIPAA",
    "GDPR",
    "HITECH",
    "SOC 2",
    "ISO 27001"
  ],
  "certifications": [
    "FDA 510(k)",
    "CE/MDR",
    "ONC",
    "ISO"
  ],
  "security_features": [
    "Encryption",
    "RBAC",
    "SSO/SAML",
    "Audit logs",
    "2FA",
    "DLP"
  ],
  "privacy_features": [
    "BAA available",
    "Consent management",
    "Anonymization",
    "Data minimization"
  ],
  "data_residency": "US/EU regions",
  "customers": [
    "Pacific Coast Dermatology",
    "Optum AI Marketplace"
  ],
  "user_reviews": [
    "Parakeet’s AI-driven approach provides a better patient experience, and a better experience drives higher conversion. It is a more efficient and powerful way to conduct patient outreach.",
    "Parakeet Health has seamlessly integrated into our daily operations, handling appointments and patient questions with unmatched precision. Our schedules are busier than ever and patients love that they can call 24/7."
  ],
  "ratings": [
    "4.6 out of 5 (G2)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "community",
    "24x7"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online",
    "onsite",
    "certification"
  ],
  "release_year": "2020",
  "integration_partners": [
    "EHR systems",
    "practice management systems"
  ],
  "id": "SW1977",
  "slug": "parakeet-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-10-11",
  "links_json": {
    "self": "https://www.healthaidb.com/software/parakeet-health.json"
  }
}