parachute-health

JSON twin: https://www.healthaidb.com/software/parachute-health.json

Company Name

Parachute Health

Product URL

https://www.parachutehealth.com/eprescribe-ordering

Company URL

https://www.parachutehealth.com

Categories

Summary

Parachute Health is a digital platform that streamlines ePrescribing and end-to-end ordering, tracking, and fulfillment of durable medical equipment (DME) and supplies for clinicians and suppliers.

Description

Cloud-based DME ePrescribing and order-management platform that digitizes selection, insurance qualification, electronic signature, supplier routing, and delivery tracking; integrates with EHRs, provides analytics/reporting, and serves clinicians, DME suppliers, health plans and post-acute providers to reduce faxing and speed fulfillment.

Api Available

yes

Certifications

Company Founding

2015

Company Offices

Compliance

Customers

Data Residency

Hosted on AWS (multi-Availability Zone); US-based infrastructure (AWS regions) — no EU-only option documented

Data Standards

Deployment Model

Features

Id

P1237

Integration Partners

Integrations

Languages Supported

Last Updated

2025-09-07

License

commercial, proprietary

Links

Market Segment

Optional Modules

Os Platforms

Pricing Details

Provider sign-up: free; enterprise/health-system integrations and supplier services: contact vendor for pricing and setup; webinars/trials available via vendor.

Pricing Model

freemium

Privacy Features

Ratings

Regions Available

Release Year

2015

Security Features

Specialties

Support Channels

System Requirements

Target Users

Training Options

Type

product

User Reviews

Version

1.0

Canonical JSON

{
  "company_name": "Parachute Health",
  "company_url": "https://www.parachutehealth.com",
  "company_offices": [
    "United States"
  ],
  "company_founding": "2015",
  "product_url": "https://www.parachutehealth.com/eprescribe-ordering",
  "categories": [
    "administrative",
    "clinical",
    "patient-facing",
    "e-prescribing",
    "supply chain",
    "order management",
    "telehealth-adjacent"
  ],
  "market_segment": [
    "enterprise",
    "smb"
  ],
  "links": [
    "https://www.parachutehealth.com",
    "https://www.parachutehealth.com/eprescribe-ordering",
    "https://www.parachutehealth.com/eprescribe-intake",
    "https://www.parachutehealth.com/about",
    "https://www.parachutehealth.com/security",
    "https://www.parachutehealth.com/provider-support",
    "https://www.crunchbase.com/organization/parachute-health",
    "https://www.forbes.com/sites/michelatindera/2018/04/02/how-startup-parachute-health-is-bringing-e-commerce-to-your-crutches/",
    "https://www.linkedin.com/company/parachute-health"
  ],
  "summary": "Parachute Health is a digital platform that streamlines ePrescribing and end-to-end ordering, tracking, and fulfillment of durable medical equipment (DME) and supplies for clinicians and suppliers.",
  "description": "Cloud-based DME ePrescribing and order-management platform that digitizes selection, insurance qualification, electronic signature, supplier routing, and delivery tracking; integrates with EHRs, provides analytics/reporting, and serves clinicians, DME suppliers, health plans and post-acute providers to reduce faxing and speed fulfillment.",
  "target_users": [
    "clinicians",
    "DME suppliers",
    "health systems",
    "home health agencies",
    "skilled nursing facilities",
    "health plans/payers",
    "clinic administrators"
  ],
  "specialties": [
    "durable medical equipment (DME)",
    "respiratory care",
    "pulmonology",
    "sleep medicine",
    "diabetes supplies (CGM, insulin accessory supplies)",
    "home medical supplies"
  ],
  "regions_available": [
    "United States (all 50 states)"
  ],
  "languages_supported": [
    "English"
  ],
  "pricing_model": "freemium",
  "pricing_details": "Provider sign-up: free; enterprise/health-system integrations and supplier services: contact vendor for pricing and setup; webinars/trials available via vendor.",
  "license": "commercial, proprietary",
  "deployment_model": [
    "SaaS"
  ],
  "os_platforms": [
    "Web"
  ],
  "features": [
    "DME ePrescribing / digital ordering",
    "Order tracking end-to-end",
    "Qualifying prompts / clinical decision workflow",
    "Digital signature capture",
    "Supplier communication/messaging",
    "Order status visibility and notifications",
    "Reporting & analytics / vendor scorecards",
    "Enterprise EHR integrations for ordering & documentation",
    "Prior authorization assistance (workflow automation)",
    "PDF generation/auto uploads"
  ],
  "optional_modules": [
    "EHR integration / enterprise integration services",
    "Supplier intake portal",
    "Advanced reporting & SLAs"
  ],
  "integrations": [
    "Epic",
    "Cerner",
    "eClinicalWorks (eCW)",
    "Athenahealth",
    "PointClickCare",
    "Many other EHRs / custom EHR integrations",
    "DME suppliers and manufacturers network"
  ],
  "data_standards": [
    "HL7 (integration with EHRs — implied)",
    "FHIR (used for EHR connectivity — implied)"
  ],
  "api_available": "yes",
  "system_requirements": "",
  "compliance": [
    "HIPAA (covered via HITRUST CSF)",
    "HITRUST CSF (Risk-based 2-year certification)",
    "SOC 2 Type II",
    "SOC 1 Type II",
    "GDPR (addressed in HITRUST mapping)",
    "NIST/ISO controls referenced via HITRUST"
  ],
  "certifications": [
    "HITRUST Risk-based 2-year (r2) certification",
    "SOC 2 Type II attestation",
    "SOC 1 Type II attestation"
  ],
  "security_features": [
    "Encryption (in transit and at rest — via AWS)",
    "Role-based access controls (RBAC)",
    "SSO/SAML (enterprise integrations implied)",
    "Audit logging and SIEM aggregation",
    "Intrusion detection / intrusion prevention",
    "Vulnerability scanning (SAST, DAST, IAC)",
    "Annual third‑party penetration testing"
  ],
  "privacy_features": [
    "Business Associate Agreement (BAA) available (HIPAA support implied)",
    "Incident management and breach notification processes",
    "Employee security & HIPAA training",
    "Data minimization and access controls (policy/process)"
  ],
  "data_residency": "Hosted on AWS (multi-Availability Zone); US-based infrastructure (AWS regions) — no EU-only option documented",
  "customers": [
    "Medtronic Diabetes",
    "Byram Healthcare",
    "Aerocare",
    "Elite Medical Supply",
    "AdaptHealth",
    "Epic (integrated customers / Epic EHR users)",
    "athenahealth (marketplace customers)",
    "Wise Owl Medical Supply",
    "HME supplier network (3,000+ supplier locations)"
  ],
  "user_reviews": [
    "It's legit! They provide updates on your order and you can sometimes message the supplier through there... 10x nicer UI than other things I've seen.",
    "Parachute saves me time so I can spend quality time with patients. No more faxes!",
    "Extremely user friendly — simplifies DME ordering so much.",
    "Orders are much faster and there's better order status visibility compared with faxing.",
    "Great for placing HST and DME orders — reduced paperwork and follow-up calls."
  ],
  "ratings": [
    "G2 — 4.4/5 (reported on third-party listings)",
    "Glassdoor (employee rating) — 3.5/5",
    "HME News coverage noting rapid adoption and network growth (third‑party article)"
  ],
  "support_channels": [
    "email",
    "phone",
    "chat",
    "ticketing",
    "documentation/knowledge base"
  ],
  "training_options": [
    "documentation",
    "webinars",
    "live_online/onboarding",
    "onsite implementation services",
    "customer success support"
  ],
  "release_year": "2015",
  "integration_partners": [
    "Epic",
    "athenahealth",
    "Medtronic",
    "Byram Healthcare",
    "Aerocare",
    "AdaptHealth",
    "Elite Medical Supply",
    "Wise Owl Medical Supply",
    "Various HME suppliers (Parachute network integrations)"
  ],
  "id": "P1237",
  "slug": "parachute-health",
  "type": "product",
  "version": "1.0",
  "last_updated": "2025-09-07",
  "links_json": {
    "self": "https://www.healthaidb.com/software/parachute-health.json"
  }
}